Usemanly Reviews 

366
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Wonderful products. The deoderants work for all the men in my family, including partner and teenage boys! I'm so grateful to have a natural product that doesn't have all the concerning ingredients, bu... See more

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Rated 5 out of 5 stars

I bought the shampoo, conditioner, body wash and deodorant for my husband, and he was genuinely impressed. He said they were unlike any products he’s used before, and the quality really stood out.... See more

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Rated 1 out of 5 stars

Ordered from this company, it is past the window when it is supposed to arrive and it hasn't even shipped yet. They are spamming me with surveys to review products I haven't even received, and spammi... See more

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Rated 4 out of 5 stars

We received our Manly order yesterday. My son loves the smell and after first use has proclaimed them great! We appreciated the little extra's in the package (body buffer, scalp scrubber & cooling wi... See more

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Company details

Written by the company

I started Manly to make a real difference in men’s daily routines — most supermarket products are full of harsh chemicals that cause irritation, dryness, and breakouts. Our mission is to create natural men’s hygiene and grooming products that actually work — from body wash, shampoo, conditioner, and deodorant to targeted solutions for acne, dandruff, and body odour. By using high-quality botanicals instead of cheap fillers, we help men (and the mums, partners, and families who often buy for them) feel confident in their own skin. Manly is more than just a shower brand — it’s about giving guys simple, effective, and trustworthy products they’ll actually use every day. – Callum Founder of Manly


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4.1

Great

TrustScore 4 out of 5

366 reviews

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4.1

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(366)

312 reviews in the last 12 months

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Rated 5 out of 5 stars

Our Grandson loved his birthday present…

Our Grandson loved his birthday present
He said he smells ok at school even after sports
His hair also smells good

23 February 2026
Unprompted review
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Reply from Usemanly

Hi Judy,

This is such a great one to read, thank you. Hearing that he’s feeling confident even after sports is a big win.

We love that he’s noticing the difference himself too. When they say they smell good, you know it’s working.

Really appreciate you choosing us for a birthday gift.

Callum,
Founder, Manly

Rated 1 out of 5 stars

This seems to be a scam website

This seems to be a scam website. I stupidly purchased looking at what I thought was really reviews and todate after two weeks since ordering have not had anything shipped as yet. They keep saying they will respond but response is very unclear and standard. Like an automatic reply. Bought 430.00 worth of goods and now very frustrated with myself to lose so much money. Trying to get the bank to help.

13 March 2026
Unprompted review
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Reply from Usemanly

Hi Beatrice,

I’m really sorry to read this. I completely understand how stressful and frustrating this would feel, especially after spending that amount and not receiving clear updates. That’s not the experience we want anyone to have.

We are not a scam, and we take situations like this very seriously. It sounds like your order hasn’t been properly updated or communicated, which is on us to fix.

If you could please send us an email with your order number or the email used at checkout, we will look into this immediately and provide you with a clear update on your order. If there’s been a delay or issue, we will make sure it’s properly resolved for you.

I’m really sorry this has caused you stress. We’d really appreciate the chance to make this right.

Callum,
Founder, Manly

Rated 4 out of 5 stars

Manly is a great product for young men…

Manly is a great product for young men transitioning into Adulthood & keeping the hygiene balanced. My son really enjoys using the product, esp knowing it is formulated for his person I guess, so a win for us. Thanks ☺️✌️

4 March 2026
Unprompted review
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Reply from Usemanly

Hi Nicole,

Thank you so much for sharing this. It’s great to hear it’s been a good fit during that transition stage. That’s exactly who we had in mind when creating the range.

We love that your son enjoys using it and feels like it’s made for him. That makes all the difference when building those everyday habits.

Really appreciate your support and kind words.

Callum,
Founder, Manly

Rated 3 out of 5 stars

very good love the body wash BUT I…

very good love the body wash BUT I ordered the nice nut wash as well but when I got my package I got 6 bottles of body wash I looked on all of the bottles at their instructions and they were all about how to use the ball wash when the bottle said body wash if I knew that this was going to be the same product I wouldn't of got as many

24 March 2026
Unprompted review
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Reply from Usemanly

Hi there,

Thank you for your feedback, and I’m really sorry for the confusion with your order. I completely understand how that would have been unexpected.

Just to clarify, the “nut wash” and the body wash are actually the same formula. We’ve simply updated the name and packaging, which is why you received bottles labelled as body wash. The instructions referencing the other name are from the previous packaging.

That said, I understand this should have been made clearer at the time of purchase so there were no surprises. That’s on us.

If you have any questions or would prefer a different option, please feel free to email us and we’ll be happy to help.

Callum,
Founder, Manly

Rated 1 out of 5 stars

Love the products but I ordered…

Love the products but I ordered something on January 31st and I still don’t have it. Customer service keep saying they’re on top of it but won’t provide a date for when I will actually get my items, such a shame. They shouldn’t take orders they clearly can’t fulfill.

20 March 2026
Unprompted review
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Reply from Usemanly

Hi there,

I’m really sorry to read this. Waiting that long without a clear delivery date is incredibly frustrating, especially after being told it’s being looked into but not given a proper answer. I completely understand why you’d feel this way.

We should not be leaving you without clear information on when to expect your order. That’s on us.

If you could please send us an email with your order number or the email used for the order, we’ll look into this properly and provide you with a clear update on your delivery.

Thank you for your patience and for being honest about your experience.

Callum,
Founder, Manly

Rated 5 out of 5 stars

The best thing that could happen to two teenagers

I received the body wash I bought for my two teenage sons. It’s a wonderful thing for them to be able to smell that good. The shipping was very fast, considering I live in California and you guys are shipping from Australia, all I can say is thank you very much for making this father very happy

17 March 2026
Unprompted review
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Reply from Usemanly

Hi Juan Carlos,

This was such a great one to read, thank you for sharing it. Knowing your boys are smelling that good and that you’re a happy father because of it is exactly why we do what we do.

We’re also really glad it reached you quickly all the way to California. Getting orders across from Australia in good time is something we work hard on, so it’s great to hear that came through.

We truly appreciate your support and for trusting Manly with your family.

Callum,
Founder, Manly

Rated 4 out of 5 stars

These products are superd!

These products are superd. Would prefer larger bottles. Quick delivery and great value for money. Always quick to respond to emails and resove any issues fast without any hassel. Happy to recommend Manly to anyone.

12 March 2026
Unprompted review
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Reply from Usemanly

Hi Lukas,

Thank you so much for the kind words. We’re really glad you’re enjoying the products and finding them great value for money.

It’s also great to hear our team has been quick to respond and resolve any issues without hassle. That’s something we put a lot of care into.

We hear you on the larger bottles as well. It’s something we’re actively looking at as we grow.

We really appreciate the recommendation and your support.

Callum,
Founder, Manly

Rated 5 out of 5 stars

Grandsons love the product

Grandsons love the product! No more stinky boys!!

14 March 2026
Unprompted review
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Reply from Usemanly

Hi Michelle,

We love this, thank you for sharing it. No more stinky boys is always a big win.

It’s great to hear your grandsons are enjoying the products. That kind of feedback never gets old for us.

We really appreciate your support.

Callum,
Founder, Manly

Rated 1 out of 5 stars

SCAM ALERT!

Writing this review on behalf of my mother. She ordered a bundle for Christmas, product arrived promptly and in good condition. To her surprise her card was charged again the next month for a subscription that she certainly did not sign up for. After constant back and forth with an automated response system that is providing her with zero information, she has now paid 3 months for a subscription she never signed up for. The website is impossible to navigate with 80% of the links, FAQ's etc. Just turn up completely blank. She is now having to take further action and contact her bank just to stop the transactions. Incredibly disappointing regardless if you're a small Aussie business or not its a disgrace to sign people up automatically to a subscription service without their knowledge and make it absolutely impossible to cancel. Shame

15 March 2026
Unprompted review
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Reply from Usemanly

Hi there,

I’m really sorry to read this. I completely understand how frustrating and upsetting this would be, especially when your mum didn’t believe she had signed up for a subscription and then continued to be charged. That’s not the experience we want anyone to have.

Being unable to navigate the website or get clear answers only adds to that frustration, and I’m sorry she felt stuck and had to consider contacting her bank. That’s something we take seriously.

We are not in the business of signing people up without their knowledge, but if something has gone wrong here, we want to investigate it properly and fix it. Please reach out to us directly with her order details so we can review the charges, stop anything ongoing, and work towards a resolution as quickly as possible.

I’m genuinely sorry this has been her experience. We appreciate you bringing it to our attention and would really value the chance to make it right.

Callum,
Founder, Manly

Rated 5 out of 5 stars

The product actually works

The product actually works. My husbands body odur has been so much better since he has started using Manly. Need to be a bit mindful when you make your first purchase as I didn't realise it was a subscription type of purchase until I was notified the next month. In saying that I was happy to accept.

12 March 2026
Unprompted review
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Reply from Usemanly

Hi Tammy,

Thank you so much for taking the time to share this. It’s great to hear the products have made such a noticeable difference. Real changes like that are exactly what we hope families experience when they start using the range.

I also really appreciate you mentioning the subscription part of the order. We understand it can sometimes be missed during checkout, and we’re continuing to improve how clearly that’s shown so it’s easier to understand the options before completing a purchase. Feedback like yours genuinely helps us improve the experience for everyone.

We’re really grateful you decided to stick with it and that the products have been working well in your home. Thanks again for your support and for giving Manly a go.

Callum,
Founder, Manly

Rated 5 out of 5 stars

Excellent product 10/10

Excellent product, fantastic service.
This product has been so amazing for our teenagers, I would highly recommend it to everyone!!!

3 March 2026
Unprompted review
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Reply from Usemanly

Hi Aj,

Thank you so much for the kind words. It really means a lot to hear the products have been such a great fit in your home.

Helping teenagers feel fresh and confident is exactly what we set out to do, so feedback like this is incredibly encouraging for our whole team.

We truly appreciate the recommendation and your support.

Callum,
Founder, Manly

Rated 3 out of 5 stars

Damaged product, no response

Update: I responded to the customer service email, and never got a response back. However, I did receive a replacement shampoo on 3/20. It was a surprise since I never received communication, and happy to get a replacement bottle. I updated to 3 stars, instead of 1. If Manly works on better customer service/communication, they will be great. The products are really nice and my son loves them.

I ordered the hygiene kit for my son. It includes Shampoo, Conditioner, Body Wash, Deodorant and a free gift. The products are nice. My son likes them. However, the shampoo bottle arrived damaged. The flip lid on the Shampoo bottle was broken off and product had leaked into the box. I've emailed customer service twice and sent pictures. I haven't received a response (it's been 3 weeks). It's disappointing that they haven't responded. I would have expected a response with some sort of customer recovery effort. The products are nice, and I'd be willing to order again, if they ever respond. There are too many products to choose from to have poor customer service, especially when the product arrives damaged.

17 February 2026
Unprompted review
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Reply from Usemanly

Hi Jennifer,

I’m really sorry to read this. Receiving a damaged bottle with product leaked through the box is frustrating enough, but not hearing back after sending photos and following up would make it even more disappointing. That’s not the experience we want for anyone.

I’ve checked our system and can see that one of our customer support team has responded to your email. If you could please check your inbox (and possibly your spam folder), you should see the reply there. We’d really love the chance to fix this for you and make it right.

Thank you as well for being fair about the products themselves and for saying you’d be open to ordering again. That means a lot to us, and we’re keen to resolve this properly for you.

Callum,
Founder, Manly

Rated 3 out of 5 stars

The product smells lovely and is great…

The product smells lovely and is great for younger boys, however my 15 year old is finding it no longer works as well as it used to.
I probably would have continued buying it for my younger son, however the order process is painful. Items either take a very long time to arrive, subscriptions cannot be managed through the website, and a few times when our order finally arrived, it was incomplete or incorrect.

9 March 2026
Unprompted review
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Reply from Usemanly

Hi Ivana,

Thank you for taking the time to share this honest feedback. I’m really glad the products worked well for your younger son and that you enjoyed the scent.

I’m genuinely sorry about the issues you experienced with the ordering process. Waiting a long time for deliveries is frustrating enough, but having orders arrive incomplete or with the wrong items is even more disappointing. When you’re expecting a full order and open the parcel to find items missing or incorrect, that’s understandably frustrating and it’s not the experience we want anyone to have.

If you could please send us an email with your order details, we’d really appreciate the chance to review what happened with those incomplete or incorrect orders so we can look into it properly and make it right.

We clearly need to do better on fulfilment accuracy, communication, and making subscriptions easier to manage. Your feedback is valid and it’s something we are actively working to improve.

Callum,
Founder, Manly

Rated 1 out of 5 stars

Still waiting…

I placed an international order on January 24 and immediately received an email confirming order and payment with promise of a email containing shipping information to follow. I understand that international shipping can sometimes take longer so I was prepared to be patient. However after a full month of silence, I send an email inquiring on the expected fulfillment details. Customer service replied that the order would be escalated and that I would receive an email with details as soon as possible. That was the last I heard from them, it is now March 7th. This was meant to be a subscription, clearly that isn't a realistic expectation. Very disappointing experience.

7 March 2026
Unprompted review
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Reply from Usemanly

Hi Melanie,

I’m really sorry to read about your experience. Waiting that long without a proper update after placing your order in January would be incredibly frustrating, especially after reaching out and being told it would be escalated. You shouldn’t have been left without clear communication.

International orders can sometimes take longer to process and ship, but that doesn’t excuse the lack of follow up. That’s on us and I completely understand why this has been disappointing.

If you could please send through your order number or the email used for the order, we will look into this immediately and provide a clear update on the status of your shipment. We’ll also make sure this is properly resolved for you.

Thank you for your patience and for bringing this to our attention.

Callum,
Founder, Manly

Rated 4 out of 5 stars

I bought two sets for our two pre teen…

I bought two sets for our two pre teen boys. They love it and it’s setting them up for good habits as they get older. They smell nice and enjoy using all of the products.
I love that I have set it to arrive every few months and they were excited to get their 2nd package delivered.
Thanks Manly will keep buying.

25 December 2025
Unprompted review
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Reply from Usemanly

Hi Mon,

Thank you for sharing this. Helping pre teen boys build good habits early is exactly what we hoped these products would support, so it’s great to hear it’s working so well in your home.

It’s also a good sign when they’re actually excited to receive the next package. That tells us they genuinely enjoy using the products, which makes all the difference.

We really appreciate your continued support.

Callum,
Founder, Manly

Rated 5 out of 5 stars

Great product that actually works

Great product that actually works.
Wish they did larger bottle and or refill options. The body wash/shampoo etc bottles are small and seems wasteful just discarding it.
Life wouldn’t be the same without these products though.

28 February 2026
Unprompted review
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Reply from Usemanly

Hi Emma,

Thank you for the kind words. Hearing that the products genuinely work for you means a lot to us.

We also really appreciate the feedback about larger bottles and refill options. That’s something we hear from customers quite often, especially from families using the products every day. Reducing waste and offering more practical sizes is definitely on our radar as we continue to grow.

It honestly means a lot to hear that life wouldn’t be the same without them. Thanks for supporting what we’re building.

Callum,
Founder, Manly

Rated 5 out of 5 stars

Amazing products and customer service

My son who has autism and is very particular about textures and smells absolutely loves your products. I’ve tried countless different products and manly are the only products he will use.
I am also very impressed with the customer service. I had unknowingly subscribed and received a package I did not expect because we have another whole box of products. When I reached out they were so understanding and helpful. They emailed me a shipping tag for me to send it back for a full refund. Not many companies would do that. I an ever so grateful for their support and understanding.
We will definitely be ordering more products once my son runs out.
So thank you for very much. I highly recommend Manly products.

3 March 2026
Unprompted review
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Reply from Usemanly

Hi Courtney,

Thank you so much for taking the time to write this. Hearing that your son feels comfortable using our products, especially being particular about textures and smells, genuinely means a lot to us. That kind of trust is never taken lightly.

It’s also wonderful to know our team was able to support you quickly and make the subscription mix up easy to resolve. We always want families to feel understood and looked after, so I’m really glad that came through.

We’re incredibly grateful for your recommendation and for giving us the opportunity to be part of your son’s routine. That truly means a great deal.

Callum,
Founder, Manly

Rated 5 out of 5 stars

Ordering process was easy and the order…

Ordering process was easy and the order arrived on time.
Products are amazing and help with keeping body odours away for the day.
My teenage son loves them and it has encouraged him to maintain his hygiene regime.

20 February 2026
Unprompted review
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Reply from Usemanly

Hi Vicki,

Thank you so much for sharing this. It’s great to hear everything arrived on time and that the ordering process felt straightforward. That’s exactly how it should be.

What really stands out is your son being motivated to stay on top of his hygiene. That’s a big win in the teenage years. Knowing the products are helping keep odour away throughout the day makes it even better.

We really appreciate you having Manly in your home.

Callum,
Founder, Manly

Rated 5 out of 5 stars

Great company with clean products

Great company with clean products! Great smelling body wash!

2 March 2026
Unprompted review
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Reply from Usemanly

Hi there,

Thank you so much for the kind words. We’re really proud of creating clean products that actually smell great, so it’s lovely to hear that’s been your experience.

We appreciate you taking the time to share this and for supporting Manly.

Callum,
Founder, Manly

Rated 1 out of 5 stars

No Online Link for Cancellation of Subscription

My wife accidentally bought a subscription instead of a single order of a pack to give to our grandson for his birthday. We were surprised to receive notice the next month that a second order was on the way. I immediately went to the website to cancel the subscription, only to find NO LINK to be able to do that, even though their help and FAQs say that you can (using different and conflicting instructions). I have contacted their support personnel, who are responsive, but as yet have received no confirmation of the cancellation. FIX YOUR WEBSITE! It shouldn't be this hard to manage my orders!

20 February 2026
Unprompted review
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Reply from Usemanly

Hi Sam,

I’m really sorry for the frustration this has caused. It shouldn’t be difficult to manage your own orders, especially when it was an honest mistake at checkout. I completely understand how annoying it would be to receive notice of another order and then not be able to clearly find a cancellation link, particularly when the help pages suggest it should be there.

You’re right to expect that this process is simple and transparent. If the instructions are conflicting or unclear, that’s something we need to fix properly. Your feedback about the website is fair and we are actively reviewing the subscription management flow to make it more straightforward.

If you haven’t yet received confirmation, please reply directly to support with your order number and we will ensure written confirmation of the cancellation is sent through promptly.

Thank you for calling this out. We genuinely want to improve the experience.

Callum,
Founder, Manly

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