U.S. Career Institute Reviews 

4,087
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 498 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online platform is very easy to navigate and allows people to study flexibly at their own pace without feeling overwhelmed. Consumers also appreciate the supportive staff and informative course materials that make learning smooth and manageable for busy schedules. Some reviewers were not happy with the customer support provided, noting that instructors could be unresponsive or difficult to reach when assistance was needed. A few other people also felt that certain staff members were unhelpful and that getting timely replies to questions proved to be quite challenging.

What people talk about most

User experience

People report positive experiences with user experience, highlighting how easy it is to navigate the platform... See more

Staff

Customers had positive experiences with staff, highlighting that teachers and support teams are consistently... See more

Product

Customers consistently note positive experiences with product, highlighting that the lessons are clear,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting prompt replies and informative... See more

Website

Reviewers highlight positive aspects of the website, noting that the platform is easy to follow, navigate,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy set up with read out loud lessons. Quizzes to test your knowledge. Professional, friendly instructors who respond to your questions or concerns. Several pay options to pay for programs. For peop... See more

Company replied

Rated 5 out of 5 stars

The layout is very simple and allows knowledge to retained with stress. The self paced curriculum helps with busy folks and busy life. Would recommend to anyone wanting to refresh their career or obta... See more

Company replied

Rated 5 out of 5 stars

I am very happy with you online school. I have everything I need to learn easily. I feel very supported with staff and all instructions are very clear and concise that make tasks easy and fast, you... See more

Company replied

Rated 5 out of 5 stars

Being a cancer survivor in the last year and disabled. As well being clean drug addict that has been clean for twenty seven years. This has been a great course, I did have experience with the subjec... See more

Company replied


Company details

  1. Educational Institution
  2. Association or Organization

Written by the company

For over 45 years, U.S. Career Institute has provided high-quality, affordable, and career-focused distance education to students nationwide. In the last 10 years alone, we have supported over 100,000 students in achieving their educational and career goals. Our flexible, self-paced programs are designed to help individuals gain practical skills and advance their careers on their own schedule. We offer training for students at every stage, including those looking to complete their high school education, earn a career certificate, or pursue an Associate of Applied Science (AAS) Degree. With more than 30 programs available, students can graduate with a Career Certificate in as little as 4 months or earn an AAS Degree in as little as 16 months. Our curriculum is developed and reviewed by industry experts to ensure relevant, real-world training that meets today’s workforce demands. U.S. Career Institute is accredited by the Distance Education Accrediting Commission (DEAC) and maintains an A+ rating with the Better Business Bureau (BBB), reflecting our commitment to quality education and student success.

Your success in a new career is our #1 goal!

Written by the company

U.S. Career Institute's Career Coach Program
After completing your certificate course, our Career Coach Program is an included benefit that will give you one-on-one access to a Career Coach Specialist. Our course and Career Coach Program can prepare you with the skills needed to help you start your new career.

Risk-Free Review

5 Day Money-Back Commitment!

Take up to five full days to look over program materials. If you aren't 100% sure that you can enjoy a great new career, call our toll-free number any time within those first five days and we'll cancel your enrollment. No questions asked. You won't owe a single penny more, and we'll refund your first payment in full!

Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(4,087)

464 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Staff was able to help and answer…

Staff was able to help and answer questions. Provided easy instructions and no wait on phone

22 August 2026
U.S. Career Institute logo

Reply from U.S. Career Institute

We're glad our team was able to answer your questions and assist you promptly. We appreciate you choosing U.S. Career Institute and wish you success!

Rated 5 out of 5 stars

I love it’s self paced and it’s very…

I love it’s self paced and it’s very convenient as far as finding the quizzes and assignments as well book materials!

21 August 2026
U.S. Career Institute logo

Reply from U.S. Career Institute

Thank you for sharing your experience, Melissa! We're glad to hear you're enjoying the flexibility of our self-paced format and wish you all the best in your program.

Rated 5 out of 5 stars

i enrolled in Izczd 9 back inthe 1990’s

i enrolled in Izczd 9 back inthe 2990’s it wS pretty mich justnookwork all on my own. i’l admit I am more prepared and motivated this time, ut the new format, Ilove ititis feally designed to succeedIt isome of the best designed online. Ourses I have taken. i fully expect to E able to have s careerad a coder!

3 August 2026
U.S. Career Institute logo

Reply from U.S. Career Institute

Thank you for the wonderful compliment, we are thrilled to have you as a student again! It is great hear you are feeling prepared and motivated and we look forward to your successes.

Rated 4 out of 5 stars

Great material

Great material, easy to navigate and you can complete the classes, assignments at your own pace. The only problem is getting in contact with the instructor ASAP to get answers to questions, so emails and wait for reply.

19 August 2026
U.S. Career Institute logo

Reply from U.S. Career Institute

We’re glad to hear you’re enjoying the program and the flexibility of learning at your own pace. If you have questions for your instructor, please don't hesitate to use the message icon to the left of your name in your online student account to contact them directly. Instructors are actively assisting and supporting students and are happy to respond to you as quickly as possible. We appreciate your feedback and wish you continued success in your program!

Rated 5 out of 5 stars

I am just enjoying how well the course…

I am just enjoying how well the course and my studies. I excited about my future as a Medical Coder and Biller.

10 August 2026
U.S. Career Institute logo

Reply from U.S. Career Institute

We are excited for your future and honored to be part of your journey - thank you!

Rated 3 out of 5 stars

I just started with this school love…

I just started with this school love how the website is easy to follow the only problem I have is every number I called it’s not set up so I can’t talk to anyone I also emailed the school and still waiting for a reply so kinda wondering if this school is legit

17 August 2026
Unprompted review
U.S. Career Institute logo

Reply from U.S. Career Institute

Hi Jennifer - Congratulations on your enrollment! We're sorry to hear about the difficulty you experienced when trying to reach us. Our phone lines are working, and the best contact information is in the Support section of your online student account. We'll reach out to you directly to make sure your questions are addressed and you have our information for future use. We're glad to hear you're enjoying the program, and we're happy to have you as a student. Best wishes!

Rated 5 out of 5 stars

Unique Experience

The experience with my first course was overall interesting, I made the mistake of forgetting to read the syllabus. So, if you want any form of advise read it, it tells you which reads and workbook to work from.

17 August 2026
U.S. Career Institute logo

Reply from U.S. Career Institute

Hi Valerie - That is great feedback and advice, thank you. We are glad to hear you are enjoying your experience and wish you the best in your studies!

Rated 5 out of 5 stars

USCI is a great fully online school!

I just enrolled in the USCI Medical Assistant certificate program and finished the first lesson today. It's great. The course material is easy to understand and allows me to progress without feeling overwhelmed due to the programs structure. Fast enrollment process, low monthly payments, accredited and friendly staff. I highly recommend attending USCI.

17 August 2026
U.S. Career Institute logo

Reply from U.S. Career Institute

Thank you so much for the amazing feedback, Joseph! We're thrilled to hear that you recommend U.S. Career Institute and are excited that you finished your first lesson. Congratulations and best wishes in your studies.

Rated 5 out of 5 stars

My experience with USCI

Everything is great. The lessons are great. The quizs are easy to understand, and the student dashboard is easy to navigate. I also love my instructor.

13 August 2026
U.S. Career Institute logo

Reply from U.S. Career Institute

We are so glad to hear your experience is going great and you love your instructor, thank you!

Rated 5 out of 5 stars

I love this program.

With my stressful job I thought going back to school would be way too straining on top of everything else. U.S. Career Institute’s lessons are clear and very educational and have helped me start to achieve what I thought was impossible. Finally receiving my high school diploma!

13 August 2026
U.S. Career Institute logo

Reply from U.S. Career Institute

This is what we strive for and we love to hear this amazing feedback, Peyton! Thank you for sharing and congratulations on working toward your high school diploma. We're cheering you on.

Rated 5 out of 5 stars

I am having a wonderful experience…



I am having a wonderful experience with U.S. Career Institute. The program is very informative, and I really appreciate how convenient and flexible the learning process is. My instructor have been helpful and supportive whenever I asked a question or needed assistance. The instructions are clear, and the coursework will helped me build my knowledge and confidence. I would definitely recommend U.S. Career Institute to anyone looking for an affordable and flexible way to further their education and career.

13 August 2026
U.S. Career Institute logo

Reply from U.S. Career Institute

Thank you so much for the wonderful and comprehensive review, Kim! We appreciate you taking the time to share and are glad to hear this.

Rated 5 out of 5 stars

Its easy to learn at my own pace and in…

Its easy to learn at my own pace and in my own time..staff and teachers reach out with every new class to let me know if I have questions I can reach out to them.

13 August 2026
U.S. Career Institute logo

Reply from U.S. Career Institute

Thank you for the wonderful feedback and keep up the great progress!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look