Upvc Spares 4 Repairs Reviews 

112
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I would highly recommend this company. They were most helpful in finding the correct replacement parts for my French doors, as well as providing me with advice on doing the repairs. Also quick deliver... See more

Rated 5 out of 5 stars

I spoke with Allan, in the spares department, and he was extremely helpful. I emailed photos of the door lock mechanism and received a very quick reply, pointing me to the correct lock. I receive... See more

Rated 5 out of 5 stars

Top notch service from this company. Have tried other Upvc spares companies online but upvcspares4repairs beats them all handsdown! Ordered winkhaus door lock which was replacing an almost 15yr old or... See more

Rated 5 out of 5 stars

First Class Service. Intuitive website with relatively easy browsing. Found the product I needed and order placing was simple. Items were in stock and despatched next working day arriving by Roy... See more

Company details

  1. Hardware Store

Written by the company

If its Upvc we can help


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

112 reviews

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No recent history of asking for reviews

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4.7

All reviews

(112)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

I would highly recommend this company

I would highly recommend this company. They were most helpful in finding the correct replacement parts for my French doors, as well as providing me with advice on doing the repairs. Also quick delivery. A big thank you to Allan.

15 September 2026
Unprompted review
Rated 5 out of 5 stars

Very happy

Very happy with my purchase, saved me £££ calling out a professional. Speedy service, highly receommended

21 August 2026
Unprompted review
Rated 5 out of 5 stars

Extremely helpful

I spoke with Allan, in the spares department, and he was extremely helpful. I emailed photos of the door lock mechanism and received a very quick reply, pointing me to the correct lock.
I received the new lock 2 days later, and all fitted within the hour.
Very pleased with advice, communication and delivery!!
I highly recommend this company and will definitely use again, should I need to!!

17 August 2026
Unprompted review
Rated 5 out of 5 stars

Upvc after a fruitless enquirty for…

Upvc after a fruitless enquirty for help from John Lewis for a different purchase.The service that I had from this company restored my faith in British companies and customer service Allan the gentleman that helped me was really knowledgable ,professional and pleasant .The service ,cost of the keys and delivery exemplary .and the same from Michelle who dealt with the accounts.I would recommend this company to anyone Thank you both

8 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. I was struggling to identify an older composite door multipoint lock with no visible manufacturer markings. After sending photos and measurements, Allan responded quickly, identified it as an Avantis lock and explained the available slam-shut replacement options. Knowledgeable, helpful and saved me a lot of time and guesswork. Highly recommended.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant Packaging of a Multipoint Lock

This is the second time I've ordered a complete multipoint ERA door lock from this company to replace a faulty lock. The item was dispatched as promised with a very reasonable charge for FedEx next working day delivery. What was particularly impressive, on both occasions, was how well these long and fragile locks were packaged, being screwed to a long plank of wood and covered in protective wrapping. A straightforward swap of the identical part, completed in minutes. Perfect.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Had a broken door lock multipoint, outstanding service


……Yes this is April fools day, but I’m not fooling…..

Had a broken door lock multipoint, checked internet, too many listed, I was out of my comfort zone.
Found an add for Pvcu Spates 4 Repairs, took off the old lock and travelled 10 miles to there premises.
Don’t let the exterior put you off, this place is incredible, the amount of stock held is unrealistic, I would guess they could cover every eventuality.
In my case Michael, not that one the other one, repaired my lock mechanism for me, and the cost was staggeringly cheap,
I also managed to have a chat with Michael yes that one, great guys both of them.
Part of Gardinia windows, I will certainly put them on my preferred supplier list for future business.
Outstanding company….

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

I needed a replacement door locking mechanism, and Spares4Repairs were the best value. I'd received it less than 24 hours after ordering. When I received my part I was struggling to change the latch direction so I emailed the business asking for help. Within a few minutes my phone was ringing and it was Michael the company chairman phoning to give assistance. Great customer service!

18 March 2026
Unprompted review
Rated 5 out of 5 stars

An amazing customer experience

I decided to replace my broken front door handle, a job well above my pay grade. Allan patiently and very promptly replied to my endless emails, helped me to choose the correct product, and sent me a video link showing how to install it. Great job, thank you.

5 March 2026
Unprompted review
Rated 5 out of 5 stars

full marks

easy to navigate website with details of items required for cross reference.
Dispatch was prompt and on time.

24 February 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a lock from upvc but entirely…

I ordered a lock from upvc but entirely got the spec wrong. Totally my fault. I spoke to Michael who was totally brilliant. He swiftly despatched the correct one and refunded my original lock. Brilliant company to deal with.

17 February 2026
Unprompted review
Rated 5 out of 5 stars

Replacement door mechanism

Replacement door mechanism. I emailed with pictures on the old lock and they responded in minutes with a viable replacement as my old lock was obsolete. I ordered for next day delivery and again the product was dispatched with in minutes. It arrived next day the and fitted as described in the 1st email. Just 1st class service would use the again.

5 January 2026
Unprompted review
Rated 5 out of 5 stars

Sent them photos of the lock in my…

Sent them photos of the lock in my French door. Immediate reply with the right replacement lock. When I asked more questions they were happy to answer them. Took 10 minutes to remove and fix the new mechanism because of their help. Lock cost was competitively priced as well

21 December 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Ordered at 19:05 Monday, shipped by 08:10 on the Tuesday and arrived well packaged the next day. Great service. The part was as described, a decent price and exactly what I needed and fit well. Highly recommend.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

UPVC Door Multipoint Lock, Gearbox purchase

I highly recommend this company for their excellent service, advice, and response to queries.
They were able to offer me a replacement gearbox for the lock on my door which was originally fitted in 2007. Allan responded very promptly to my enquiry, offering a suitable replacement. I ordered the gearbox that afternoon and received it next day.
The company has excellent informative videos on YouTube to enable you to successfully strip and replace the broken part.
This was my first contact with the company and I have no hesitation in saying they are the best company I have dealt with in recent years.

27 November 2025
Unprompted review
Rated 1 out of 5 stars

Disappointing customer service

The part I received was either poor quality or used and clearly hadn’t been checked before they sent it to me. They refunded me the cost of the part but not the return postage so I was out of pocket. Really disappointing.

6 October 2025
Unprompted review
Upvc Spares 4 Repairs logo

Reply from Upvc Spares 4 Repairs

Sorry to hear you were not happy with the part sent out and the resolution. I've no way to trace who you are from just the initials "TW", however if you can email info@upvcspares4repairs.co.uk with some additional information I can look into this for you.

Edit - having looked into this based on the email since sent to us, the part is a genuine part supplied to us directly by the manufacturer, Yale. Nothing was deemed wrong with this part or of poor quality, therefor just a refund for the item was issued. If the part was faulty then a refund for the return postage would also have been issued.

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