Upskilled Reviews 

908
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise their dedicated trainers and program coordinators for being incredibly supportive, approachable, and always available to provide personalized guidance. Reviewers note that regular one-on-one mentoring sessions significantly boost their academic confidence and make completing difficult assessments much easier. Students also mention that the self-paced course structure and online learning platform provide wonderful flexibility for successfully balancing studies with full-time work schedules. Although navigating the digital materials can sometimes feel slightly challenging at the beginning, consumers find that everything quickly becomes manageable with proper assistance. Many individuals strongly recommend these educational programs to others looking for a flexible and well-supported way to study.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their professionalism, responsiveness, and... See more

User experience

Consumers find user experience to be very positive and supportive, highlighting the flexibility of online... See more

Customer service

People report positive experiences with customer service, consistently praising the professionalism,... See more

Service

Customers consistently note positive experiences with service, highlighting high-standard resources and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Im glad Im part of the Upskilled courses. Im glad I have a chance to have great Coordinator Sarah Marshall. Thank you Sarah for your great help around my course ,the positive feedback what you... See more

Rated 5 out of 5 stars

I have just completed a certificate lll in Individual Support ( Ageing, Home and Community) to upgrade my skills in my role as a support worker. By doing this course through Upskilled I can now help m... See more

Rated 5 out of 5 stars

The resources provided are high quality and there is always available support. I am particular grateful for my assigned Trainer - Joshua Hubbard. He has been extremely supportive and always availabl... See more

Rated 5 out of 5 stars

I have completed my course Certificate 3 Business administration with Zaiba, I appreciated much about her sincerity to help me complete my course by one-on-one session, draft reviewed, encouragem... See more


Company details

  1. College

About Upskilled

Written by the company

 

www.upskilled.edu.au

No other online education provider is better at bringing years of experience and a caring spirit together.

For Australians just getting started in their career, changing direction, or upskilling to climb the ladder, we are committed to working harder than any other provider for our students.

Choose from nationally recognised qualifications, degrees, short courses and the latest skills sets. With most online courses delivered over 12 - 18 months, participants are able to accelerate their personal and professional development within a short time-frame.


Gain the Business skills you need to have the job you want to do:

  Administration

  Business & Operations

  Entrepreneurship & New Business

  HR & Organisational Development

  Leadership & Management

  Marketing & Social Media

  Project Management

  Work, Health & Safety

View all our Business courses


Get ahead in IT with the latest qualifications in technology:

 Cloud Computing

  Cyber Security

❯  Information Technology

 Networking

 Programming

 Systems Administration Support

 Web Development

View all our Information Technology courses


There has never been more need for people in Community Services:

 Alcohol & Other Drugs

  Community Sector Management

❯  Case Management

 Community Services

 Counselling

❯  Individual Support (Ageing, Home & Community)

 Individual Support (Disability)

 Mental Health

View all our Community Services courses


We get what students need

Upskilled is a Registered Training Organisation Number 40374

Award-winning online education provider!

Written by the company

Upskilled has been awarded the Excellence in Learner Experience award in the 2021 Australian Education and Training Awards!
We're committed to working harder for our students, and as the Excellence in Learner Experience Award recognises an educational institution that has delivered quality learning experiences for its students, we couldn't be more proud to be at the top of this category!

Contact info

4.8

Excellent

TrustScore 5 out of 5

908 reviews

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4.8

All reviews

(908)

64 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Loving this course

Loving this course, as I can plan my study structure in my own way and learn easily with great assets and support!

14 February 2024
Unprompted review
Rated 5 out of 5 stars

I hadn't done online learning…

I hadn't done online learning previously and doing 2x excel classes was fantastic. Both instrutors Ben and Tim did a wonderful job of explaing the content and allowing you to have a go at each of the sections in the chapters.

Was great being that they are day classes and enough break times so that I was able to shuffle work tasks around. Look forward to using the contect that applies to my job, and looking at the bits were I can develop and use more of the content to make everyday tasks quicker in reporting.

12 February 2024
Unprompted review
Rated 5 out of 5 stars

Upskilled is waaaay up there!

I had a great time learning computer programming in upskilled. The support is amazing and the study aid is amazing. Trainers MD and Matthew are very helpful. Vikram who is my instructor for cloud computing is very supportive and patient. I have enjoyed every bit of my subject even the most boring ones. I recommend upskilled. It is a great learning institution that encourages a supportive and a holistic learning environment. They also make you think beyond the box. My study here enabled me to perform a lot of process improvement, and near automation of some of the most important process we do at our work. I only wish upskilled offers gaming development and gaming art in their future courses as i am leaning to those specialties. But overall, the study is definitely worth it. Do it now. Start your year and build something your future self would thank you. I know i did. I mean thanking myself. Not you.

29 January 2024
Unprompted review
Rated 5 out of 5 stars

Easy to follow and thorough

The course was easy to follow and the content was thorough. It covered the basics through to more advanced elements of social media marketing. The support videos for the assessments were really helpful and the dedicated email support was great too.

25 January 2024
Unprompted review
Rated 5 out of 5 stars

Great RTO to work with.

Great RTO to work with.

I have just submitted an RPL of 7 modules. The trainer made the process clear of what evidence I needed to provide in order form my RPL to be successful. Once I got into the RPL process, it became easier. All evidence uploaded, module interviews completed and submission done.

15 January 2024
Unprompted review
Rated 5 out of 5 stars

I've really enjoyed my time dealing with Upskilled

I've really enjoyed my time dealing with Upskilled so far. The Coordinators who are employed to assist you are very knowledgable and quick to respond to any query i've had so far.
In particular my contact Sarah has helped immensely during this process.

4 December 2023
Unprompted review
Rated 5 out of 5 stars

Great place to learn online!

I completed my Diploma in IT with Upskilled. I was very happy with my experience. This was done entirely online.
I had access to all the online materials required through their portal which was very easy to navigate and find.

Each course within my diploma was broken into into smaller modules, covering learning material and then an assessment over the materials provided.

I was really worried that I would struggle completing a diploma if I started one but they had so many areas for support including online courses and access to email the tutors directly through out my course.

I want to give special thanks to my tutors especially Russell James for all their help and guidance through the course.

I could not reccomend this enough!

30 November 2023
Unprompted review
Rated 5 out of 5 stars

Stay on Track for Success

Completing the Certificate IV IT Web Development course with Upskilled was a great experience.
Upskilled provides a straightforward training plan. Following it is key, especially if you're working full time.
The course covers what you need for real-world application in IT web development.The online platform is easy to navigate, making it simpler to follow the training plan.
Quick responses from the support team help you stay on track.
If you're working full time, sticking to the training plan is crucial. It helps you manage your time effectively and get the most out of the course.
In a nutshell, Upskilled is a solid choice, but success depends on keeping up with the training plan, especially for those working full time.

16 November 2023
Unprompted review
Rated 5 out of 5 stars

Great for busy life

The flexibility upskill provides is a must when working full time. Along with the staff being easy to communicate with and how understanding they are

13 October 2023
Unprompted review
Rated 4 out of 5 stars

UpSkilled Review - Diploma in HR Management

I have just completed a Diploma in HR Management. The support that I received from my trainer (Peter) was excellent and he was quick to respond to my questions.

The online portal was hard to use and some of the questions were not well written, so I found myself a little lost at times.

10 October 2023
Unprompted review
Rated 4 out of 5 stars

HAPPY

I'm very happy with my experience at Upskilled while completing the Certificate IV in Human Resources. The courses content was modern, and applicable to my current place of work. The trainers were consistently supportive and quick to respond to any questions or concerns.

28 September 2023
Unprompted review
Rated 5 out of 5 stars

Knowledge and Professionalism

My trainer Joshua gave me some great advice after I contacted him for help with an offer I had received for a social media marketing contract
Joshua gave me some great ideas and the information was delivered promptly Thank you Joshua and thank you Upskilled !
Millie

22 September 2023
Unprompted review
Rated 5 out of 5 stars

Great experience with short course in SMM

I’ve just received my Statement of Attainment from doing the short course in social media marketing. I really enjoyed this course, and have learnt a lot, and I certainly plan to complete the diploma in full. Joshua was a fantastic trainer and assessor, quick to provide feedback and marks once assessments were submitted, as well as providing helpful suggestions and solutions when I got a bit stuck on a task. Overall a very enjoyable experience!

9 September 2023
Unprompted review
Rated 5 out of 5 stars

Sarah Marshall is FABULOUS!

Sarah Marshall is fabulous. She's approachable, friendly and knowledgeable. She makes assessments far easier to understand than the course instructions.

28 August 2023
Unprompted review
Rated 5 out of 5 stars

UpSkilled Social Media Marketing Diploma

This course has surprised me how far I have progressed setting up my online e-commerce business from home already and I’m only onto the 3rd subject of 9.
I have set up my Facebook and Instagram Business Pages and now constructing a WIX website. It was only a few weeks ago I wondered how I was going to approach my website or who I would get to build it for me, and now I am building it myself.
Joshua, my course Trainer from UpSkilled has been a great help and helping me to move forward confidently on track and the course itself is set up to help reinforce what I already knew with Social Media and then a whole lot more as far as how to utilize organic marketing across the various Social platforms.
I would really recommend this course to anyone wanting to open their own business and Joshua is a great guide and trainer to help you get there.
Being only 3rd subject in, I can only wonder what is yet in store through the course and see my business to an opening stage next year 2024 sometime mid year. Not only am I studying the course, but I’m also constructing and setting up my business from home at the same time!

Awesome!

30 August 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional and flexible training

Currently completing a cert 4 course online.
The assistance has been very helpful including the support from the trainer (Gideon) via one on one zoom meeting, which can be requested at any time, to discuss the topics.

The trainer provided PowerPoint guides for each unit, including audio commentary, so you understand how to structure your answers and what is expected in the answer to questions.

They have been very flexible around participation considering I have a very busy work environment and can't commit to doing the course every day.

Would highly recommend these guys.

17 August 2023
Unprompted review
Rated 5 out of 5 stars

Assessor is great

My experience so far is great my assessor is great and how he goes into detail in ways to help me understand how to answer questions and ways to look at them. I love that I can ask for help and I can choose a time to zoom call as soon as possible. Overall experience is great!

17 August 2023
Unprompted review
Rated 5 out of 5 stars

The course material in my Certificate IV in Business Leadership

Relevant, engaging, & immediately applicable to my working roles. The flexible design of the course allows me to fit in study around work, and family commitments. The curriculum is engaging as the training utilises a mix of self paced learning methods including reading, discussion boards and videos. The topics are varied, interesting and relevant. The trainers are wonderul, responsive and a helpful point of contact for questions I have regarding my studies, and assessments. Grateful and extremely happy to have gone on this journey with Upskilled- I am now armed with greater business knowledge and ability.

30 June 2023
Unprompted review

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