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Company details
About unopiu.com
Written by the company
Unopiù, industry leader in the production and distribution of design outdoor furniture and accessories, was founded in the heart of Tuscia over forty years ago. The company mission is to furnish every outdoor area of the home with the same care and passion as is dedicated to the indoors, conceiving and creating elegant functional spaces where relaxing inspirational moments may be enjoyed in true Italian style.
Today the fusion between outdoor and indoor style is more and more evident, although the outdoor product must seek and use materials with unique characteristics for outdoor durability. Unopiù materials are always chosen for their incomparable quality of resistance to all weather conditions, even the most extreme.
Unopiù is the only outdoor design market player able to supply any kind of furniture in any kind of top quality material and to provide any kind of design to suit any kind of taste. From teak to alluminum, from wrought iron to cord: from furniture created by top designers and modern furniture to more traditional and iconic products, Unopiù is always ready to assist professionals to find the perfect solution to satisfy their costumers’ needs.
Contact info
S.S Ortana Km 14,500, 01038, Soriano nel Cimino, Italy
- 0761.7581
- info@unopiu.it
- www.unopiu.com
Replied to 14% of negative reviews
Typically replies within 1 week
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Unreliable and not transparent
I ordered a pergola on March 30th. I was answered that it would not be available as of mid April for delivery mid May, even if I paid for it (this should have been noted when I ordered).
I did not hear from them until I wrote and asked for news and to fix a date for delivery. They tried to call me once when I was not reachable and sent me a message simply stating that the delivery to them was delayed to would be May 26th! for delivery to me beginning of June, no excuses. I still have to wait even if I paid not a small sum end March…. Terrible service for a brand that pretends to be high end.
I’ve been a client since 1996 and over…
I’ve been a client since 1996 and over the years I’ve purchased benches, tables and chairs. Unopiù has exceptional quality products, the table and benches purchased over 25 years ago are still beautiful! I just recently purchased two new benches and chairs for my new home and once again I’m happy with my new items. I had questions regarding my order and Mario was so kind and able to help, excellent customer service.

Reply from unopiu.com
Gazebo bought in Florence
We bought a gazebo in July. The sales representative was competent and nice, although he didn't inform us that there was the opportunity of having a team come and set it up for us in our garden (for a fee, of course), which would have been much easier that hiring two guys to do it (they didn't know how to put it together). Delivery was a nightmare. When the gazebo was delivered, we discovered that four pieces were missing. I called and a very rude representative told me she figured out which pieces were missing. Well, she was wrong (besides being rude). I called back and two days later the pieces were delivered. Terrible customer service!
Terrible customer service
Terrible customer service! If you can buy someplace else, I recommend it. We took advantage of their sale period and ordered all of our outdoor furniture spending 10,000 euros (shipping & handling included). We live in Switzerland so the delivery came from Italy. The delivery was done through the swiss post office with just one person who was told to leave it at the door! The shipment wasn't complete so the remaining items came UPS where we had to pay the shipping..200chf!!!!! Then we just received a bill for 960chf for shipping and handling!!!!! NO RESPONSE from Unopiu!
Its disgusting and no sale is worth this hassle. Buy someplace else.
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