Unlimited Web Hosting Reviews 

4,201
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 284 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional support team, noting how quickly staff members respond to tickets, manage migrations, and expertly resolve unexpected website problems at any hour. Many users also mention that purchasing domains and setting up new hosting plans is completely seamless, backed by patient, knowledgeable, and professional personnel. Some reviewers were not happy with website updates occasionally taking several days to come into effect and certain strict operational rules. A few consumers additionally pointed out that support explanations can sometimes feel a bit brief or that specific server response metrics could be improved.

What people talk about most

Service

Customers had positive experiences with service, consistently praising the quick, effective, and professional... See more

Response time

Customers consistently note positive experiences with response time, highlighting that support agents reply... See more

Customer service

Users describe positive interactions with customer service, noting that support agents are consistently... See more

Staff

People report positive experiences with staff, highlighting their exceptional expertise, promptness, and... See more

Website

Clients share positive opinions on website hosting, highlighting reliable uptime and fast loading speeds due... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time in a few years I've had to ask for support, but just like at the start excellent, prompt support. Amazing value I think - good price and support is provided by people who are obviously IT... See more

Rated 5 out of 5 stars

I've been with Unlimited Web Hosting for a few years now, and as well as my own personal hosting account, we also use them at work for VPS hosting. These guys are simply the best, and I'd be hard p... See more

Rated 5 out of 5 stars

I've used Unlimited Web hosting since 2012 and I find their support invaluable. On the odd occasion when I have a problem I just complete a ticket and they get back to me quickly having either resolve... See more

Rated 5 out of 5 stars

Excellent, quick and friendly service as always. Have hosted my site with unlimitedwebhosting.co.uk for around 14 years now and no mater what time day or night, the guys at unlimitedwebhosting.co.uk... See more


Company details

  1. Web Hosting Company
  2. DNS Provider
  3. e-Commerce Solution Provider
  4. Email Service Provider

Written by the company

UK Web Hosting Provider. Lightning-fast SSD servers and expert UK support. Unlimited Web Hosting, Reseller Hosting, VPS and Domains.


Contact info

5.0

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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5.0

All reviews

(4,201)

270 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exemplary support

Exemplary support, even out of hours. I've been with Umlimited Web Hosting for 10+ years and always been happy with the service as my company has grown.

11 January 2026
Rated 5 out of 5 stars

Amazing service

I have only just subscribed to their service, but so far it has been brilliant. Their support team have responded super quickly to my requests and have sorted out issues almost instantaneously.

8 January 2026
Unprompted review
Rated 5 out of 5 stars

Fast and expert help over several days solving problems of my making

Fast and expert help from the support team even over the Christmas/New Year period.

I see some of the 1* reviews suggest that the 5* reviews are not genuine.

I can assure them that my review is totally genuine and was not even asked for by Unlimited webhosting. I have been with the company for many years and as a total non-it expert I use them to host 3 small websites for family members with small self employed businesses.

Whenever I have any problem the support team are friendly, helpful, knowledgeable and very patient with a non expert and help by explaining what to do and how to do it in simple terms that even I can understand.

A brilliant hosting company, superb and fast support who help when it is not their service that is at fault but problems due to my errors and lack of knowledge.

Great value.

27 December 2025
Unprompted review
Rated 5 out of 5 stars

Top notch hosting and service

The team at unlimited web hosting have been amazing so far I had a few issues where I took out a new hosting plan forgetting that I use to have a account with them they honoured the discount and this was all done at 10pm on a Sunday night with the support ticket being answered within 10 mins. I’m moving from a different host where I was paying a lot more. Trust me move your hosting to Unlimited you won’t be sorry.

22 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service!!!

The team at Unlimited Web Hosting have been absolutely brilliant. Great packages, excellent service!

Currently in the process of migrating all domains I manage to them, because their support is second to none - prompt, effective and patient. I have, and highly recommend them to any business or private individuals.

Keep up the great work!!

20 December 2025
Rated 5 out of 5 stars

Proficient and Efficient

What made my experience great was the fact that what I had thought was a very challenging query on my website was acted upon instantly (within minutes) by team members at Unlimited Web Hosting.
Their knowledge, professionalism, courtesy and care is second to none. Thank you all, Team UWH, for ten years of wonderful Customer Servce!

5 December 2025
Rated 5 out of 5 stars

So far, so good

Its early days but so far so good. The support is fast and make all the stuff I don't know easy. The servers are quick. All good

19 December 2025
Rated 5 out of 5 stars

Excellent Support

I've now been with UWH for around 5 years after leaving the dreadful TSOHost.

For the past 5 years UWH's support has been, and continues to be, absolutely excellent.

A customer recently had an issue with their MS Outlook (who doesn't) and the UWH support were spot on in their analysis.

No matter who at UHW takes the support ticket, they've always provided good advice to help in the resolution.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

I moved over from another host to UWH…

I moved over from another host to UWH mainly due to the poor level of support from the previous, i would raise a support ticket which took days to answer but with Unlimited Web Hosting - they're hot on it, replying with the solution within 30 minutes. Very happy.

13 December 2025
Rated 5 out of 5 stars

Excellent Customer Service

Excellent Customer Service

I highly recommend Unlimited Web Hosting. Their customer service and knowledge is excellent. Whenever I've had a query they've answered quickly and effectively. Five stars.

11 December 2025
Rated 5 out of 5 stars

Very fast support and great service

I had an issue with my website propagating so I raised a support ticket and got an instant response back. The issue was resolved by Adam very quicliky and in an efficient manner. I have used other hosting providers in the past and have had a long wait for ticket replies. Would definately recommend.

9 December 2025
Rated 5 out of 5 stars

Superb as always

Superb as always! Quick replies to tickets and always come up with a clever solution - not just a "pay more" which some other companies like to do.

8 December 2025

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