Universal Casualty RRG denied a valid…
Universal Casualty RRG denied a valid auto liability claim without reviewing submitted photographs, physical damage evidence, or electronic data — basing the denial solely on the at-fault driver’s signed statement. Their retained TPA used language throughout the denial (“our investigation,” “our insured driver”) inconsistent with independent administrator status.
UC RRG’s CEO and CTO are currently under indictment by the Manhattan District Attorney for grand larceny, scheme to defraud, and filing false instruments in connection with unauthorized insurance policies.

