Excellent in store service..the gentleman in the shop was really helpful and I was really impressed by his knowledge and he new exactly what we wanted .. every part of this company certainly works wel... See more
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All staff at United Carpets, Sleaford are great, knowledgeable and helpful. Simon in particular, I feel, goes the extra mile for his customers. I wouldn’t use àny other company. Their Fitters are e... See more
Company replied
Great experience in the shop buying an offcut and ordering one for another 2 rooms. Slightly disappointed that not all floors were sealed at the edges and I only realised after fitters had left.
Company replied
Fantastic advice and carpet selection. Team came to measure up followed by an arranged fitting to suit our commitments. The fitter was absolutely brilliant! Professional, worked so hard to have the... See more
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Company details
- Carpet Store
- also in
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
Albion Terrace, NG34 7EY, Sleaford, United Kingdom
- 01529 309766
4.6
Excellent
98 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service from start to finish
Great service from start to finish from Simon in the Sleaford store and the fitter Craig. We changed our plans several times and they’ve accommodated every request. Would highly recommend!
15 August 2023
Unprompted review
Reply from United Carpets & Beds - Sleaford
Hi Barbara
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Pleased as Punch
Professional approach, tidying up as they worked and after they had finished. Consulting the customer throughout their time on site. Helping move furniture before and after the work was completed. Their workmanship was exemplary and they were both approachable throughout the time they were working here.
18 July 2023
Unprompted review
Reply from United Carpets & Beds - Sleaford
Hi Mrs Burnham
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Excellent service from Sleaford
Excellent service from viewing/choosing, ordering and fitting.
Left alone to 'browse', no pressure to buy.
Highly recommend the Sleaford branch.
24 July 2023
Unprompted review
Reply from United Carpets & Beds - Sleaford
Hi Roger
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Everything was straight forward
Everything was straight forward, very helpful with regards to costings, fitter did a fab job, when he said he would and left everywhere tidy when he had finished
3 June 2023
Unprompted review
Reply from United Carpets & Beds - Sleaford
Hi Claire
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
This is the third time I have used the…
This is the third time I have used the Sleaford store over the past 2 years. Staff in store always friendly and helpful.
Carpet fitters turn up on time, are friendly, professional and do a great job.
14 June 2023
Unprompted review
Reply from United Carpets & Beds - Sleaford
Hi Barry
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Reply from United Carpets & Beds - Sleaford
Hi Ian,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Sleaford Brand
Sleaford Brand
Had a great experience from beginning to end . Simon was very helpful and patient in the store and Peter did a great job with the laminate and Craig ( who I asked for ) is the king of Carpet and Vinyl fitting and went above and beyond to make sure we were happy
9 June 2023
Unprompted review
Reply from United Carpets & Beds - Sleaford
Hi Shiri,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Excellent
Friendly and helpful salesman, fitted on day chosen with no issues. Had carpet and vinyl- very happy with both, good reasonable price and a hassle free experience overall.
11 May 2023
Unprompted review
Reply from United Carpets & Beds - Sleaford
Hi Jayne
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Whilst in showroom the staff were very…
Whilst in showroom the staff were very helpful and knowledgeable about what we were looking for and got everything sorted in short space of time at a reasonable price. The fitter was very good and worked very well.
21 March 2023
Unprompted review
Reply from United Carpets & Beds - Sleaford
Hi
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Staff are always pleasant and very…
Staff are always pleasant and very helpful when I have been purchasing carpets or other flooring materials. The fitters complete the job by always turning up on the date booked in and the fitting which is very important as a budget price material which I recently purchased , looks fabulous as the fitter is competent at their job. I would not go elsewhere and I advise family and friends to go to United Carpets Sleaford.
15 March 2023
Unprompted review
Reply from United Carpets & Beds - Sleaford
Hi Carol
Thank you for sharing your experience and we are so delighted to hear you had a great experience from your local store and team.
All feedback is shared with the team, and they love seeing such positivity about our services, products and customer care. We shall certainly pass this on to the store.
Thank you again for choosing us to assist you and we look forward and hope to assist you again in the future.
Best wishes
The United Team
Excellent
Visited the Sleaford store. Lots of choice , good price and knowledgeable staff. Fitted when they said they would. Have recommended to friends and family.
21 January 2023
Unprompted review
Reply from United Carpets & Beds - Sleaford
Hi Sadie
Thank you for sharing your experience and we are so delighted to hear you had a great experience from your local store and team.
All feedback is shared with the team, and they love seeing such positivity about our services, products and customer care. We shall certainly pass this on to the store.
Thank you again for choosing us to assist you and we look forward and hope to assist you again in the future.
Best wishes
The United Team
Friendly and helpful service
Friendly and helpful service from Gareth and Simon at the store , and on time for the measuring service,
The fitting carried out was excellent
1 December 2022
Unprompted review
Reply from United Carpets & Beds - Sleaford
Hi Walter
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Many thanks to the team at Sleaford
Many thanks to the team at Sleaford. Great choice, good prices and a very professional job all round.
5 October 2022
Unprompted review
Reply from United Carpets & Beds - Sleaford
Hi
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Excellent staff at the Sleaford store
Excellent staff at the Sleaford store, let down by the people at the depot/ head office, 8 weeks from choosing flooring to fitting.
Head office very slow in replying to enquiries which held up the whole process
25 August 2022
Unprompted review
Reply from United Carpets & Beds - Sleaford
Good Morning,
Thank you for your recent order and feedback.
We sincerely apologise that your experience did not meet your expectations or our standards.
If you would to talk to one of our team members personally about your experience, you can reach us at aftersales@unitedcarpets.net.
The United Team
Excellent help and recommendation for…
Excellent help and recommendation for the right carpet that we needed for our bedroom. I would definitely recommend people to come here. Thank you
24 July 2022
Unprompted review
Reply from United Carpets & Beds - Sleaford
Hello
Thank you for sharing your experience with our company. Your feedback means a lot to us and we use it to ensure we give the very best possible service.
Best regards
The United Team
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