I’ve used Unisimcard for 2 trips back to back. Dubai and then Italy. Both times the service was reliable, easy to install and setup and get working. The plans are affordable, and easy to recharge if... See more
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I didn't get the activation email. So it didn't work at all. There is no other way to activate it euther so I was stuck abroad wity no internet or reception. I would like to get my money back.
Company replied
So easy to use. I just switched the sim card on my phone and was connected! And I stayed connected during the entire trip. I was able to stay on top of my emails, drive and walk around with Google Map... See more
Company replied
Where ever I go and travel I make sure I have the SIM with me. I have been around many countries, and whenever needed I could use the SIM knowing its running and working like a champion. Very happy w... See more
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Company details
Written by the company
UniSimCard provides reliable and affordable international eSIM data solutions for travelers, remote workers, and business professionals who need fast and secure connectivity around the world. Our service allows you to stay connected in more than 190 countries without paying expensive roaming fees or dealing with complicated mobile plans. With UniSimCard, you can activate your eSIM instantly, choose from flexible data plans, and enjoy high speed internet within minutes of landing at your destination. We partner with leading global mobile networks to ensure strong coverage, stable connections, and consistent performance for everyday travel needs, business communication, navigation, video calls, streaming, and social media. Our platform is designed to be simple, convenient, and stress free, so you can focus on your trip while staying connected to what matters most. Whether you travel occasionally or frequently, our plans offer excellent value and transparency with no hidden costs, no contracts, and no physical SIM cards to manage or replace. UniSimCard is trusted by thousands of travelers and companies worldwide who rely on dependable connectivity while abroad. Our customers choose us because of our competitive pricing, ease of use, strong global coverage, and responsive customer support. With UniSimCard, you get peace of mind knowing you can stay online, communicate confidently, and enjoy a seamless international data experience wherever you go. UniSimCard is your trusted partner for global travel connectivity.
Contact info
United States
- 754.229.4002
- info@unisimcard.com
- www.unisimcard.biz
4.4
Excellent
162 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Reply from Unisimcard
Thank you for the awesome review! Abe! We are thrilled to hear that we met your expectations and that you had a positive experience with us. We work hard to provide our customers with the best service possible, and it's great to hear that we hit the mark for you. We invite you to come back and visit us before your next trip, and don't forget to check out our new plans for global eSIM. Your business is valuable to us, so don't hesitate to request your discount coupon when you place your next order. Thank you for choosing us and we look forward to serving you again in the future.
Excelent service excelent product
5 July 2023
Reply from Unisimcard
Thank you for the fantastic five-star review! Jose We greatly appreciate your kind words about our excellent service and products. It's a pleasure to have served you, and we look forward to assisting you again in the future.
Great service!!
Great service!!! Everything worked as expected, I always was able to communicate everywhere.
16 May 2023
Reply from Unisimcard
Thank you for the awesome review! Michael We are thrilled to hear that we met your expectations and that you had a positive experience with us. We work hard to provide our customers with the best service possible, and it's great to hear that we hit the mark for you. We invite you to come back and visit us before your next trip, and don't forget to check out our new plans for global eSIM. Your business is valuable to us, so don't hesitate to request your discount coupon when you place your next order. Thank you for choosing us and we look forward to serving you again in the future.
Reply from Unisimcard
Thank you for the awesome review! Ernesto We are thrilled to hear that we met your expectations and that you had a positive experience with us. We work hard to provide our customers with the best service possible, and it's great to hear that we hit the mark for you. We invite you to come back and visit us before your next trip, and don't forget to check out our new plans for global eSIM. Your business is valuable to us, so don't hesitate to request your discount coupon when you place your next order. Thank you for choosing us and we look forward to serving you again in the future.
Good service all time Durango the trip
14 May 2023
Reply from Unisimcard
Thank you for the awesome review! Leonardo We are thrilled to hear that we met your expectations and that you had a positive experience with us. We work hard to provide our customers with the best service possible, and it's great to hear that we hit the mark for you. We invite you to come back and visit us before your next trip, and don't forget to check out our new plans for global eSIM. Your business is valuable to us, so don't hesitate to request your discount coupon when you place your next order. Thank you for choosing us and we look forward to serving you again in the future.
It works excelent!
9 May 2023
Reply from Unisimcard
Thank you for the awesome review! Alejandro We are thrilled to hear that we met your expectations and that you had a positive experience with us. We work hard to provide our customers with the best service possible, and it's great to hear that we hit the mark for you. We invite you to come back and visit us before your next trip, and don't forget to check out our new plans for global eSIM. Your business is valuable to us, so don't hesitate to request your discount coupon when you place your next order. Thank you for choosing us and we look forward to serving you again in the future.
Reply from Unisimcard
Thank you for the awesome review! Francisco We are thrilled to hear that we met your expectations and that you had a positive experience with us. We work hard to provide our customers with the best service possible, and it's great to hear that we hit the mark for you. We invite you to come back and visit us before your next trip, and don't forget to check out our new plans for global eSIM. Your business is valuable to us, so don't hesitate to request your discount coupon when you place your next order. Thank you for choosing us and we look forward to serving you again in the future.
I can not use it and is impossible to…
I can not use it and is impossible to contact whit us
10 May 2023
Reply from Unisimcard
Dear Fernando,
I'm so sorry to hear that you had a difficult time contacting us. We offer multiple ways for our customers to get in touch with us, including 3 WhatsApp numbers, email, and support via Facebook chat. We are always looking to provide the best customer service possible, but we can only help if we know that there is an issue.
If you would like to share more information about the issue you were having, please don't hesitate to contact us. We would be happy to help you resolve the issue and make sure that you have a positive experience with our company.
We can expand your plan or assign it to a different date or country, whatever works best for you. Just visit our website and click on the chat button from your WhatsApp
Thank you for your feedback. It helps us to improve our customer service and make sure that we are meeting the needs of our customers.
Great esim
Great esim. Easy to install And works perfectly. And they have an incredible Client service. Congrats!
16 May 2023
Unprompted review
Reply from Unisimcard
Thank you for the awesome review! Clara We are thrilled to hear that we met your expectations and that you had a positive experience with us. We work hard to provide our customers with the best service possible, and it's great to hear that we hit the mark for you. We invite you to come back and visit us before your next trip, and don't forget to check out our new plans for global eSIM. Your business is valuable to us, so don't hesitate to request your discount coupon when you place your next order. Thank you for choosing us and we look forward to serving you again in the future.
Reply from Unisimcard
Thank you for the awesome review! Elhanan We are thrilled to hear that we met your expectations and that you had a positive experience with us. We work hard to provide our customers with the best service possible, and it's great to hear that we hit the mark for you. We invite you to come back and visit us before your next trip, and don't forget to check out our new plans for global eSIM. Your business is valuable to us, so don't hesitate to request your discount coupon when you place your next order. Thank you for choosing us and we look forward to serving you again in the future.
I bought 4 eSim for France and most of…
I bought 4 eSim for France and most of the time the service was unavailable.
2 May 2023
Reply from Unisimcard
Hi Jeny sorry for the network issue we had, we strive to have 100% of up time but unfortunately in this occasion we had an issue outside of our network and took a sometime to be fixed, Your business is valuable to us, so don't hesitate to request your discount coupon when you place your next order. Thank you for choosing us and we look forward to serving you again in the future.
easy and very useful
It was easy and had good internet connection along the way! Recommended for travel
30 April 2023
Reply from Unisimcard
Thank you for the awesome review! Pamela We are thrilled to hear that we met your expectations and that you had a positive experience with us. We work hard to provide our customers with the best service possible, and it's great to hear that we hit the mark for you. We invite you to come back and visit us before your next trip, and don't forget to check out our new plans for global eSIM. Your business is valuable to us, so don't hesitate to request your discount coupon when you place your next order. Thank you for choosing us and we look forward to serving you again in the future.
I bought an esim for Poland and Israel
I bought an esim for Poland and Israel, it worked fine in Poland but it did not work in Israel. Very disappointing.
23 April 2023
Reply from Unisimcard
Dear Abraham this order was only for Israel eSIM and you other previous order you had both plans but reached your plan 6GB during your trip in Poland and that is the reason you didn't have service in Israel
We apologies for the miss information on the plans, next time just contact support we will be happy to assist you
It doesn’t work
It doesn’t work, I sent you several emails and I have not answer yet with a solution, even with the ticket number you automatically answer me
10 April 2023
Reply from Unisimcard
We spoke on the chat and the problem was resolved on time, the issue was a setting on the phone
We appreciate your business we hope to see you back soon
Thank you
Singapore and Japan
Japan and Singapore the internet cover was excellent. In Bali I was never able to get it to work.
28 March 2023
Reply from Unisimcard
Thank you for sharing your feedback with us. We appreciate your time and would like to address the issue you encountered with internet connectivity in Bali.
We apologize for any inconvenience caused by the lack of internet service during your stay. We understand how important a reliable internet connection is for our guests, and we strive to provide the best possible experience in all locations.
It's worth noting that while Japan and Singapore generally have excellent internet coverage, Bali's internet infrastructure can sometimes present challenges due to various factors, including geographical limitations and local network conditions. Despite our efforts to ensure reliable connectivity, occasional disruptions may occur.
We genuinely apologize for falling short of your expectations in this regard We truly value your feedback, as it helps us identify areas for improvement. Your experience will be shared with our team to ensure we learn from this and take necessary steps to enhance our services.
in the future if you have any issues please contact support so we can help you
My experience was great
My experience was great; the procedure is quite simply and the card was ready in a very short time. I recomend it.
2 April 2023
Reply from Unisimcard
Thank you for the awesome review! Isel We are thrilled to hear that we met your expectations and that you had a positive experience with us. We work hard to provide our customers with the best service possible, and it's great to hear that we hit the mark for you. We invite you to come back and visit us before your next trip, and don't forget to check out our new plans for global eSIM. Your business is valuable to us, so don't hesitate to request your discount coupon when you place your next order. Thank you for choosing us and we look forward to serving you again in the future.
Difficult to connect it but good service.
I had a lot of difficulty getting the eSIM to activate. Customer service was slow to respond also. But once it got connected, the service has been great. I just wish there was a way of checking how many gigs you have left while you’re using it.
20 March 2023
Reply from Unisimcard
Thank you for taking the time to share your feedback with us. We apologize for the difficulty you experienced while activating your eSIM and the slow response time from our customer service team. We are constantly working to improve our service and appreciate your feedback, as it helps us to identify areas where we can do better.
We would like to inform you that the information regarding checking your remaining data usage is available in the FAQ section of our website, or through our WhatsApp customer service agents. We apologize for any confusion and will ensure that this information is more prominently displayed on our website in the future.
We are delighted to hear that once the eSIM was connected, you have been enjoying our service. We are committed to providing our customers with the best possible experience and are always here to help if you have any questions or concerns.
Thank you again for your feedback, and we hope to have the opportunity to serve you better in the future.
Thank you for the service we got!
I am so happy my wife chose this service and this company!
My wife and I Had a problem with one of my credit cards abroad in Malta, the credit company suspected a fraud and suspended our card, I had to get a valid local phone number so the credit company could call and do their verification with us. I contacted Unisimcard for help and their rep. got me a mobile phone line ready and activated in less than 10 minutes, maybe less than 5 really...
Which got us back on track to resolve this issue while moving and continue our trip.
My lesson, It's not the cost that speaks in this case, it's not about saving couple of dollars, it's about the service!!!
Ivan was there when I needed support (this guy definitely deserves a raise) and additional services that weren't even included. I love the eSim solution as well, this is a keeper. Will be using this service in my future travels.
29 March 2023
Unprompted review
Reply from Unisimcard
Thank you for taking the time to leave us such an amazing 5-star review! We're so glad to hear that our product is working well for you and that you found it easy to install and use. At UniSimCard, we strive to provide our customers with top-quality products that are both user-friendly and reliable, so it's great to know that we've hit the mark with you. Thank you again for your feedback and support! Please don't hesitate to reach out to us if you have any questions or concerns in the future.
Easy to use and install.
The service was relatively easy to install and use and cost effective. I needed the service in Portugal but was not offered a Portugal number. Instead US, UK and other country numbers were offered. I chose the UK number. However callers in Portugal could not connect with me. No problem with outgoing calls.
15 February 2023
Reply from Unisimcard
Thank you for your feedback and for choosing our service. We're glad to hear that you found it easy to install and use, and that it was cost-effective for you. We apologize for any inconvenience you experienced with not being offered a Portugal number. We do offer a variety of international numbers, but we understand that having a local number can be important. We'll take your feedback into consideration as we continue to improve our service. We're sorry to hear that callers in Portugal were not able to connect with you when you used the UK number. We'll investigate this issue and work to ensure that our service works reliably for all of our customers. Thank you again for your review and for using our service.
Didn't work
Didn't work. It was set up as indicated, but could not make phone calls or use data. Didn't have any online support. I wasted USD 25!
18 February 2023
Reply from Unisimcard
Fidel We're sorry to hear that you had a negative experience with our product. We take customer satisfaction very seriously and would have appreciated the opportunity to assist you in resolving any issues with the phone's functionality. Without additional information, it's difficult for us to determine the exact cause of the problem you encountered. However, we do offer online support resources on our website and via Whatsapp that may have been able to assist you in getting the phone up and running. If you have any further feedback or concerns, please don't hesitate to contact us directly.
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