Unicorn Logistics Reviews 

227
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

This was our first time using a courier and we've heard others' have bad experiences so we were particularly worried, but they knew the score and it has been a relief to not have to drive up to the... See more

Rated 5 out of 5 stars

Made the mistake of leaving essential Medicines in a fridge at hotel near Birmingham. Didn’t realise until arriving at Southampton. Phoned Unicorn for help and they arranged for a courrier to collect... See more

Company replied

Rated 5 out of 5 stars

We were MASSIVELY let down by another hire company. They charged us a stupid amount of money and failed to deliver our product at all. Unicorn logistics were phenomenal. All it took was a google searc... See more

Rated 5 out of 5 stars

This is the first time we have used Unicorn Logistics. Although we use a number of logistic companies, Unicorn is the only one that actually did exactly what they said they would do. Everybody at U... See more

Company replied

Company details

  1. Courier Service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Freight Forwarding Service

Information provided by various external sources

Same Day Courier Delivery Specialists. Time & Condition critical deliveries across UK 24/7. Document Delivery | Event Logistics | Film & Production Logistics | Same Day Pallet Delivery | Technology Logistics | Retail Logistics


Contact info

4.9

Excellent

TrustScore 5 out of 5

227 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(227)

23 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent!

Excellent!

Unicorn logistics were able to collect my brother in laws passport from the hotel in Manchester, where he had accidently left it and deliver direct to my doorstep in Somerset that same night.
My brother in law was able to reschedule a connecting flight from Bristol to Ireland and still be there in time to fly from Ireland to Canada.
Unicorn logistics were incredibly helpful, they gave the best quote on delivery time and price by far, in fact the passport was delivered ahead of time.

Very happy with the service provided.

A big thank you to all at Unicorn Logistics.

31 May 2022
Unicorn Logistics logo

Reply from Unicorn Logistics

Hi Charles,

Many thanks for your valuable feedback. Our team is glad to hear that you were happy with the level of service and communication provided. We look forward to serving you again!

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

Excellent service .

Excellent service .

Quick and reliable.

28 April 2022
Unicorn Logistics logo

Reply from Unicorn Logistics

Thank you for taking the time to leave a review. We are pleased that you were happy with the service you received.

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Very prompt delivery. I was very impressed with how quick the online chat was replied to and how prompt UL were at dispatching a driver for the job. Will definitely use this service again. :-)

26 April 2022
Rated 5 out of 5 stars

Fantastic quick service

Fantastic quick service i message at 7am by 9.15 parcel picked up delivered by 10.30

28 February 2022
Unicorn Logistics logo

Reply from Unicorn Logistics

Hi Kerry,

Thanks for the 5-star review. It is a pleasure to hear that you were satisfied with our same day delivery services.

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

Fast and reliable same day courier

Fast and reliable same day courier! Will use them again!

9 February 2022
Unicorn Logistics logo

Reply from Unicorn Logistics

Hi Rebecca,

Thank you for your review. Our team is delighted to hear that you were happy with our services and looks forward to serving you again!

Have a lovely week.

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

very helpful over the phone

very helpful over the phone, fast delivery, reliable

9 February 2022
Unicorn Logistics logo

Reply from Unicorn Logistics

Hi Alexandra,

Thank you very much for your valuable feedback. It is a pleasure to hear that you were satisfied with our delivery services.

Best regards,
Unicorn Logistics

Rated 4 out of 5 stars

I have been looking for a reliable and…

I have been looking for a reliable and professional company. They are friendly, helpful and keep you informed about your parcel. Great service all around.

8 February 2022
Unprompted review
Unicorn Logistics logo

Reply from Unicorn Logistics

Hi Tamra,

Thank you for sharing your feedback with us. Our team is delighted to hear that you were happy with our services.

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

Very professional

Very professional, always communicating with you throughout process.

Drivers are patient and helpful. The entire process has been very pleasant and super helpful.

Also, quick turn around and reasonably priced.

31 January 2022
Unicorn Logistics logo

Reply from Unicorn Logistics

Hi Dima,

Thank you for sharing your feedback with us. Our team is delighted to hear that you were happy with our services and looks forward to serving you again!

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

Very easy to book and arrange

Very easy to book and arrange. Driver very helpful and polite, arrived on time and collected all items with no problems. Will be using again

27 January 2022
Unicorn Logistics logo

Reply from Unicorn Logistics

Hi Chris,

Thank you so much for your kind feedback. It was our pleasure to assist you with our delivery services, and we are glad to hear of your positive experience with us.

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

Great service

Great service, easy to book collected & delivered on time , all round very good job.

17 December 2021
Unicorn Logistics logo

Reply from Unicorn Logistics

Hi Neil,

Thank you very much for your valuable feedback. It is a pleasure to hear that you were satisfied with our delivery services.

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

Excellent service

Excellent service, same day pickup from Shropshire and delivery to London. Arrived in good time. All my questions answered quickly and politely. Would definitely recommend!

11 November 2021
Unicorn Logistics logo

Reply from Unicorn Logistics

Hi Steve,

Thank you for sharing your valuable feedback with us. We are delighted to hear that you were happy with our same day delivery services and would recommend our company to others.

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

This is the first time we have used…

This is the first time we have used Unicorn Logistics. Although we use a number of logistic companies, Unicorn is the only one that actually did exactly what they said they would do.
Everybody at Unicorn was most helpful and made our job a lot easier.
Mark J, Brookshaw
Edencroft Fine Wines

20 September 2021
Unicorn Logistics logo

Reply from Unicorn Logistics

Hi Mark,

Many thanks for your kind words and valuable feedback. We are delighted to hear that you were satisfied with our courier service. Our team looks forward to serving you again.

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

Helpful and speedy delivery

Helpful and speedy delivery
Thanks

17 September 2021
Unicorn Logistics logo

Reply from Unicorn Logistics

Hi Debra,

Thank you for your valuable feedback. It is a pleasure to hear that you were satisfied with our service.

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

Fantastic Service

Fantastic Service, and defiantly got us out of a sticky situation with a customer
Ahmad Zabih, is a credit to your team

14 September 2021
Unicorn Logistics logo

Reply from Unicorn Logistics

Hi Elaine,

Thank you for your positive feedback, we truly appreciate it. We shall pass your kind comments on to the team!

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

Amazing!

Amazing!! thank you guys. you saved the day !!

9 September 2021
Unicorn Logistics logo

Reply from Unicorn Logistics

Hi Ana,

Thank you for sharing your feedback with us. Our team is delighted to hear that you were happy with our services.

Thanks again and have a lovely week!

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

Amazing service & quick delivery

Amazing service, super quick collection & delivery within a few hours of booking! We will definitely be using this service again! Thank you very much :)

2 September 2021
Unicorn Logistics logo

Reply from Unicorn Logistics

Hi Beth,

Thank you for your valuable feedback. It is a pleasure to hear that you were satisfied with our service. Our team looks forward to serving you again!

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

Very good service

Very good service, always very helpful and extremely punctual.

4 August 2021
Unicorn Logistics logo

Reply from Unicorn Logistics

Hi Sharon,

Thank you for taking the time to share your kind feedback. We are delighted to hear that you were happy with our deliveries services and look forward to serving you again!

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

I had to book an emergency last minute…

I had to book an emergency last minute courier from Kent to London and found Unicorn Logistics on Google and I couldn't recommend them enough! The amount of kit they ended up collecting was almost double, due to a communication error our end, and they extremely accommodating and did everything they could to help. Staff, both during the booking process, and the actual drivers themselves were super friendly and helpful. Will definitely be using again!

26 July 2021
Unicorn Logistics logo

Reply from Unicorn Logistics

Hi Robyn,

Many thanks for your kind words and valuable feedback. We are delighted to hear that you were satisfied with our emergency courier service. Our team looks forward to serving you again!

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

Super helpful

Unicorn Logistics could not have been more helpful. Excellent Service. A big thank you to the team.

20 July 2021
Unicorn Logistics logo

Reply from Unicorn Logistics

Hi Victoria,

Thank you very much for your valuable feedback. Our team is glad to hear that you were happy with the service provided and look forward to serving you again.

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

Excellent service and reasonably priced…

Excellent service and reasonably priced in comparison to their competitors.
Had a last minute urgent cross country document drop to arrange with very awkward parameters to meet.
Called unicorn and had a driver secured within 10 minutes, driver arrived an hour or so later as requested.
Special mention to Jonny the courier who delivered the documents with 45 minutes spare of the deadline. His timing and communication is excellent.
Would definitely use again.

15 July 2021
Unprompted review
Unicorn Logistics logo

Reply from Unicorn Logistics

Hi Nada,

Thank you for taking the time to share your kind feedback. We are delighted to hear that you were happy with our urgent same day deliveries services. We shall pass your kind comments on to Jonny and the team.

Best regards,
Unicorn Logistics

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look