Uncommon Goods Reviews 

671
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 189 reviews, reviewers had a great experience with this company. Customers frequently mention the exceptional variety of unique, artisan-made products that make wonderful gifts for special occasions. People also deeply appreciate the consistently high quality of the items and the prompt delivery services provided by the business. Some reviewers were not happy with order tracking and the lack of communication regarding unexpected shipping delays. A few other people also felt that customer service could be unyielding or hard to reach when dealing with order problems. Consumers occasionally noted frustrations involving damaged packages or orders arriving later than expected during busy holiday seasons.

What people talk about most

Product

Consumers find product to be positive, highlighting the great variety of unique and artisan-made items... See more

Quality

Customers had positive experiences with quality, expressing overall satisfaction and appreciation for the... See more

Order

Users describe ambiguous interactions with order experiences, as opinions are heavily divided. While many... See more

Delivery service

Customers consistently note positive experiences with delivery service, mentioning that shipments arrive... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with experiences varying greatly among consumers.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Uncommon Goods offers many unique, artisan-made items I don’t see other places. The downside is their products are very expensive, I mean very expensive. That said, I do love gifting their items, beca... See more

Rated 4 out of 5 stars

Good experience. The only reason I did not give 5 stars is because of the shipping expense. True, you can not get "uncommon goods" at Amazon, Wal-mart, or other websites but even at these other places... See more

Rated 5 out of 5 stars

I have ordered the "Cremation Memorial Orb Sculpture" twice. The first order was in September I ordered 3 orbs for my children, when I received them they more than met my expectations, so today I pl... See more

Rated 5 out of 5 stars

I don’t always use Uncommon Goods because many things are a bit pricey, especially in these times. But when I want something unique from a talented artisan, this is the place to go. Everything I have... See more


4.0

Great

TrustScore 4 out of 5

671 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.0

All reviews

(671)

189 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Stay away from company. You may never get item. No customer support

This website is a complete hit or miss. You may get your item you may not. Customer support never responds to emails. I ordered 3 items. Only two came. Its been over a month. No response. I feel like i got scammed. Will call my credit card company. Order# 22740078

10 October 2025
Unprompted review
Uncommon Goods logo

Reply from Uncommon Goods

Thank you for your feedback! We're so very sorry that you'd not received part of your order. This is something we do not take lightly. We see that you'd contacted us on October 26th via email. Sometimes, our automated response misses the mark, and clearly it did here. We're happy to help you now! We've emailed you with more details.

Rated 4 out of 5 stars

Unique Offerings

Uncommon Goods offers many unique, artisan-made items I don’t see other places. The downside is their products are very expensive, I mean very expensive. That said, I do love gifting their items, because the receiver probably doesn’t have anything quite like what I’m sending from Uncommon Goods.

25 December 2024
Rated 5 out of 5 stars

An experience will last a lifetime!

We did an experience where you learn how to draw a map of yourself or others. It was wonderful and the instructor was fabulous! My only suggestion was to have multiple sizes available if you wanted to order a larger frame and special paper for the class.

27 September 2025
Rated 5 out of 5 stars

I had a great experience with uncommon…

I had a great experience with uncommon goods. I ordered a beautiful monkey The monkey for my birth month, and it was just as it was pictured and described. I wasn’t it all disappointed. Was well packed and secure and it really took no time for me to receive it.

29 August 2025
Rated 2 out of 5 stars

Still have not received my order

Still have not received my order, so I requested a cancellation and a full refund
For 2 items not yet received. Have not heard ANYTHING from your company regarding the response I sent to your email. What is going on?

25 August 2025
Uncommon Goods logo

Reply from Uncommon Goods

We're so sorry for the trouble here. We did complete your request and sent a confirmation email the same day we spoke with you last. We'll follow up directly to ensure this is properly resolved.

Rated 5 out of 5 stars

great for unusual gifts

I have ordered gifts from here and things for home for quite a few years. Hummingbird feeder, soaps, cat hat, candles ,etc. I get the free shipping and then can have things sent to family for free or to our address. They send emails when new items come in.

27 October 2025
Rated 5 out of 5 stars

Wonderful Unique Products

Everything I have purchased from Uncommon Goods is excellent quality and things I can’t find anywhere else.I highly recommend this company and their wonderful products!

28 October 2025

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