While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often highlighting their uniqueness and comfort. Many people appreciate the wide range of items available, finding them perfect for gifts or personal use. The customer service is frequently described as outstanding, with consumers noting the team's helpfulness, quick responses, and willingness to go above and beyond to resolve issues. The ordering process is also often mentioned as easy and efficient. However, some customers were dissatisfied with the print quality of certain items, describing it as poor, grainy, or faded. A few other people also felt that the color of their ordered items did not match the description, such as a black shirt appearing faded black and shorts appearing faded brown.

What people talk about most

Product

Customers express high satisfaction with the products, consistently praising their excellent quality,... See more

Customer service

Consumers find customer service to be positive. Many reviewers praise the team for being incredibly kind,... See more

Order

Clients share positive opinions on order. Many customers praise the quick resolution of issues, such as wrong... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being helpful,... See more

Quality

People report positive experiences with quality. Customers consistently praise the excellent quality of the... See more

Based on these reviews

Rated 5 out of 5 stars

I value small business, especially locally run and owned business in Australia. I love their hilarious products. Great for gifts or maybe a little something for yourself. I needed some additional con... See more

Company replied

Rated 5 out of 5 stars

Uncle Reco have been amazing to deal with. They reply to emails super quickly and are always happy to help, especially when it comes to getting things made and shipped faster when you need it. The qu... See more

Company replied

Rated 5 out of 5 stars

Ordered from uncle reco several times and they never ever fail to disappoint, They have some amazing items on their website. After ordering my items and seeing them in persom they turned out way... See more

Rated 5 out of 5 stars

I’ve only just placed my first order with Uncle Reco, and straight off the bat the experience has been fantastic. It’s rare to come across an online company that genuinely cares about customer service... See more


Company details

  1. Streetwear Store

Written by the company

Uncle Reco is the internet’s favourite bad influence. Serving iconic Aussie vintage energy for over 10 years, Uncle Reco has been supplying legends with tees, hats and gear that look like you “found it at the best op shop ever” but somehow in your size. Born in Australia, worn everywhere, and shipped worldwide to anyone with good taste and questionable judgement. If it’s loud, nostalgic, slightly unhinged and instantly recognisable, it probably came from Uncle Reco. No trends. No rules. Just certified classics that go hard, age well and start conversations at the pub.


Contact info

4.8

Excellent

TrustScore 5 out of 5

200 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Above and beyond experience

I had a order that i needed to be delivered to me urgently before christmas as I was about to travel for the holiday, I emailed a bit concerned about it and Dan and the Team went above and beyond to get it to me asap.

Thank you so much guys, 10/10 service, have recommended to many friends already

16 December 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Uncle Reco has fantastic customer service. I reached out about shipping times close to Christmas and they were more than happy to help get my order sent quicker. communication was excellent. Will definitely shop here again.

16 December 2025
Unprompted review
Rated 5 out of 5 stars

Amazing quality and customer service

My husband and I have purchased from Uncle Reco multiple times now, and every single order has been outstanding. The quality of their clothing is genuinely amazing, pieces that feel well-made and comfortable. We’re always so happy with our purchases and keep coming back for more.

Their customer service also deserves a huge mention. With my most recent order I made a mistake, and Dan helped me sort it out incredibly quickly and effortlessly. The process was smooth, stress-free, and handled with genuine care, which is something you don’t come across often anymore.

Amazing quality and excellent customer service is such a rarity these days. If you’re looking for high-quality clothing backed by a team that truly cares, I couldn’t recommend Uncle Reco more highly.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service from Dan

I sent an email off regarding my order and heard back from Dan on the weekend, you don’t get this sort of reply. You normally have to wait until business hours for a reply.

He helped resolve the issue quickly and shows that Uncle Reco has customers front of mind!

14 December 2025
Unprompted review
Rated 5 out of 5 stars

Customer Focused

Customer focused service, nothing is too much trouble and will happily go above and beyond. The ability to customise their shirts is far superior and straight up uniqueness to their design.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

I’ve only just placed my first order…

I’ve only just placed my first order with Uncle Reco, and straight off the bat the experience has been fantastic. It’s rare to come across an online company that genuinely cares about customer service. The team were incredibly understanding and super friendly, and the level of service is truly next level. I’m really excited to receive my order, thanks so much!

14 December 2025
Unprompted review
Rated 5 out of 5 stars

Impeccable Customer service

Had some technical issues (along with my own stupidity) and Dan from customer service was extremely quick to fix things up for me. Absolute legend, gives it that small family business feel.

11 December 2025
Unprompted review
Rated 5 out of 5 stars

Great quality prints and 5 star customer service

I have bought numerous things from Uncle Reco in the past. All items have been great quality and fast shipping. For a Christmas gift, I used the design function to custom make a tshirt for my father in law. The design function was super easy to use and the outcome is hysterical. Can’t wait for him to open it. I made a mistake with the shipping and emailed support. They responded straight away and rectified the issue immediately with no extra charge. 5 stars. Will continue supporting this great brand.

12 December 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look