Your expert fitter, along with his delightful son, worked like Trojans to fit my door in only 2 1/2 hours, done and dusted. Left everything beautifully clean and tidy and could not have been more plea... See more
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Ultion locks are securing over 3 million UK homes. Our 3 Star PLUS cylinder is independently tested and certified against lock snapping, picking, drilling and bumping. Every Ultion lock comes with a £5,000 security guarantee and KeyControl, which prevents your keys from being copied without your permission. Police Preferred Specification and trusted by homeowners across the UK.
Contact info
Hexgreave Hall Estate, NG22 8LS, Newark, United Kingdom
- 01924 410200
- sales@ultion-lock.co.uk
- www.ultion-lock.co.uk
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used these locks for years
Easy to register
Excellent Service
Excellent Service. From start to finish - from ordering to delivery, which was super fast and arrived the next day everything was seamless Thank you Ultion. Highly recommend.
Friendly and efficient engineer
Friendly and efficient engineer. However I did think the total cost of £363.00 for the replacement of one door lock was quite high.
It was very straightforward and I now…
It was very straightforward and I now have peace of mind knowing locks are guaranteed for 5 years.
Great lock and key system
We had a new door fitted, with a Ultion lock system. The lock came with 3 keys and information to register them. This is a great system and service.
Reid’s
Prompt phone response, keys ordered & delivered in 2 days, well packaged! Easy to register keys online.
So easy to order replacement key .
So easy to order replacement key using website and number on key . Key arrived the very next day . Brilliant service .
Prompt response with efficient systems…
Prompt response with efficient systems and
good costings = a good business.
Well done and thank you.
P.S. Love the products.
Yours Aye,
R.B.
Key got stuck in lock
Key got stuck in lock. Called Ultion whom made a video call and advised on how to remove key. Key got stuck again on testing. Sent out replacement lock and keys next day delivery. Excellent customer service
Absolutely brilliant beautiful
Good fast service,and secure product.
Very impressed with my new door locks
Very impressed with my new door locks, look & feel solid, keys are well made thick & quite heavy for a front door key not like my previous locks of which I managed to snap off 2 keys. I would say the lock & keys are a quality product im very happy
We bought a lock
We bought a lock. It was easy to install and it works. What more can I say? Except we now seem to be getting at least 2 emails a day about it.
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