UK Search Limited Reviews 442

TrustScore 1 out of 5

1.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the payment process, reporting issues with incorrect billing or payments being declined despite having funds. Customers also frequently encountered unhelpful staff, leading to negative interactions. The customer service was widely criticized for being unprofessional and unresponsive, with many experiencing hang-ups and a lack of resolution for their claims. However, some customers also noted positive experiences with customer service, finding staff helpful in arranging payment plans and providing timely reminders. A few other people also felt that they were able to successfully resolve their queries and found the staff polite.

What people talk about most

Payment

Reviewers highlight negative aspects of payment. Many customers report being chased for payments on... See more

Customer communications

Clients share negative opinions on contact. Many reviewers report being harassed with threatening letters,... See more

Customer service

Customers had negative experiences with customer service. Many reviewers report disgraceful attitudes from... See more

Staff

Users describe negative interactions with staff, citing disgraceful attitudes, rudeness, and unprofessional... See more

Claim

Consumers express significant frustration and dissatisfaction with the claims process. Many report being... See more

Based on these reviews

Rated 1 out of 5 stars

Would give it a zero if i could! Worst debt collector company ever! Ive argued with them constantly for weeks now because i refuse to set up a direct debit with them again after the first two months t... See more

Company replied

Rated 1 out of 5 stars

I do not owe this debt and company told load liars of version of events leading up to this farce. Complained to original company still waiting for a call. This debt and original company taking no noti... See more

Company replied

Rated 1 out of 5 stars

Was being chased for a water bill for a property I havent lived at for over four years. No amount of proof inclusive of a signed and letterheaded end of tenancy agreement from my former letting agency... See more

Company replied

Rated 1 out of 5 stars

0 stars is more appropriate for this absolute abomination of a company. They have been contacting me for 6 months over a recent water bill dept for a property I have not lived in for 2 1/2 years!!!! I... See more

Company replied

Rated 1 out of 5 stars

This debt recovery company buys the debs that nobody else wants. This is normally due to them being unlawful or mistakes. They then use bully tactics and false information to try and squeeze money o... See more

Company replied

Rated 1 out of 5 stars

They been terrorising me for over the year. This scammers will start chase money and leave record in your credit file without asking any evidence from they called custome, basically you just need to... See more

Company replied

Rated 1 out of 5 stars

Minus STARS . I HAVE TRIED TO PAY MY LATEST INSTALLMENT 10 times , every time I get a payment declined message , I have money in my account , tried another card ,payment declined again , money in t... See more

Company replied

Rated 1 out of 5 stars

Called and asked for a reference I didn’t have. Asked me to confirm my address which I wasn’t comfortable doing as explained that had no correspondence. Requested email to confirm who they were but to... See more

Company replied

Rated 1 out of 5 stars

If I could give it no stars I would! Horrible bullies with no compassion or empathy! Making someone feel even lower than they already were and I am TRYING! Absolutely disgusting attitude and aggressiv... See more

Company replied

Rated 5 out of 5 stars

I have paid off my debt for some time now, but I wanted to leave a review. In my opinion, everything was handled well. I was able to arrange payments in monthly installments after informing them... See more

Company replied

Rated 1 out of 5 stars

Company continue to harass after being told several times the details they keep giving for the ‘ supposed debt ‘ doesn’t match and is incorrect they continue to After reading the reviews it ver... See more

Company replied

Rated 1 out of 5 stars

Constantly calling and texting me from 2 different numbers about someone else's debt with affinity water. I have never had an account with affinity water and I am not the person who they named on a te... See more

Company replied

Rated 1 out of 5 stars

How can they have 100 years experience when they were established in 2004 they keep contacting me when another company is dealing with the debt and gave me a good payment plan that works for me Is... See more

Company replied

Rated 1 out of 5 stars

Demanding money for Southern water bill that I did not live at the time. Wanting council tax bill or tenancy agreement. I was never on the tenancy so can't provide this. Have sent screenshots of counc... See more

Company replied

Rated 1 out of 5 stars

Received a call several weeks ago followed by a letter today stating that we owed over £800 for a water bill and were instructed by Affinity Business. This company no longer exists and was absorbed in... See more

Company replied

Rated 1 out of 5 stars

Unreasonable company, won't accept payment plan regardless of situation and hung up on me Well unfortunately for you looks like you won't be getting a penny Also will be reporting this company... See more

Company replied

Rated 1 out of 5 stars

Sent me a threatening letter chasing me for debt at an address I have never lived at nor had any association with. Then pushed back on the evidence I sent then proving beyond doubt I hadn't lived ther... See more

Company replied

Rated 1 out of 5 stars

Just received a letter from these scammers saying money is owed on Affinity Water from our business account, our water bills have been on direct debit for years so wont even waste my breath replying.... See more

Company replied

Rated 1 out of 5 stars

These people are scammers. Please do not engage in communication with them. They claim we are in debt to affinity water when all payments are up to date. They ask for proof of this which is absolutely... See more

Company replied

Rated 1 out of 5 stars

After refusing to pay my water bill for two years due to the continued criminal activities of southern water. The debt got handed to these clowns. They're actually the third debt collection company so... See more

Company replied

Rated 1 out of 5 stars

Had a second email from this company this morning demanding payment for unpaid business water rates. Our property was a residential property - we moved out 4 years ago & only in the last week 2 emails... See more

Company replied

Rated 1 out of 5 stars

Honestly, so fed up with these guys. Been paying for my course installmentally for a long time now and it seems never ending. The last time I spoke to them, they said my final installmental payment wi... See more

Company replied

Rated 1 out of 5 stars

Was contacted by these chancers yesterday for an debt that they reckon I have. They gave me an address on the south coast where they reckon I owe money for water. What a bunch of jokers. I have never... See more

Company replied

Rated 1 out of 5 stars

This company is a scam call centre operating as a debt collection agency , but calling numbers and leaving voice mail saying it is urgent they speak to you, If you call them you will get a BS about ho... See more

Company replied

Rated 1 out of 5 stars

These have been contacting me for the last few weeks from a debt I have with one utility bill. They do not have any details on my account and what I even owe. I have recently been scammed and I am ver... See more

Company replied

Rated 1 out of 5 stars

Without prejudice I received a debt collecting letter from this company stating I owed £1490.04 to EON NEXT I have never owed anyone any money. It was the first time I had received any correspondenc... See more

Company replied

Rated 5 out of 5 stars

I spoke with Bradley today and he helped resolve my query efficiently and in a timely manner he was very polite and bubbly over the phone. Excellent customer service.

Company replied

Rated 1 out of 5 stars

I have an agreement with this company to pay on the 28th yet they take payment out on different days then call me up using 0 customer service skills saying my duty to do to .... when its them in breac... See more

Company replied

Rated 1 out of 5 stars

Very incompetent! I've dealt with debt collectors before for a parking fine I owed and they were professional and had evidence. However, this company did not have any evidence. They just intimidated m... See more

Company replied

Rated 1 out of 5 stars

Terrible company!!! Contacted me 2 years ago stating I owed £2000 to southern water for an address I lived at when I was a minor, contacted them as I have never had an account with southern water, as... See more

Company replied

Rated 1 out of 5 stars

In the last couple of months, I've been contacted by this company, chasing a debt on behalf of SESW for £3000... for a property I sold 20 years ago !!! The account was settled in full at the... See more

Company replied

Rated 1 out of 5 stars

Tried to chase me for a payment I had already paid for, they had no proof at all that the payment was not paid and yet accused me of ignoring communications that were not sent. Absolutely pathetic... See more

Company replied

Rated 1 out of 5 stars

SCAMMERS - tried to bill me £500 for an old address I lived at years ago - luckily Severn Trent sorted the issue but telling by other reviews - this company is one big scam

Company replied

Rated 1 out of 5 stars

I received an email saying I owed them money from a water company I haven’t been supplied by for five years. I contacted the company directly and they confirmed there is no outstanding balance on my... See more

Company replied

Rated 1 out of 5 stars

Ref 3734967. I just emailed this outfit. They are chasing a "debt" for an online learning course my son did not receive. He changed his mind and has not had access to the course after doing this. He h... See more

Company replied

Rated 1 out of 5 stars

I wish these dodgy af scammers would leave me alone and stop threatening me about owing money. I’ve spoken to Affinity water who I do owe money to and already have a payment plan in place and they’ve... See more

Company replied

Rated 1 out of 5 stars

Just received a letter saying that i owe £128.94 to Eon. I’ve never used their services, unless they can send me proof that i owe them, they can go kcuf sevlesmeht (read it backwards)

Company replied

Rated 1 out of 5 stars

Based on the 400+ negative reviews, of which I've read many of, I decided to contact Southern Water direct to set-up a minimal repayment plan, so fcuk UK Search Ltd. I mentioned to Southern Water, WHO... See more

Company replied

Rated 1 out of 5 stars

This company is totally incompetent acting for totally incompetent Utility Suppliers. GIVE THEM NOTHING - they work on frightening and pressurising tactics bombarding folks with threatening letters... See more

Company replied

Rated 1 out of 5 stars

Constantly harassing, over an amount I owe to the water company I am still a customer with. So it was out of order for them to refer me to debt collectors to begin with, especially since water bills... See more

Company replied

Rated 1 out of 5 stars

I was wrongly pursued by UK Search Limited for an alleged energy debt relating to a property I vacated in 2015. The debt, however, was dated 2022 — years after I had left and settl... See more

Company replied

Rated 1 out of 5 stars

Chasing my client for a bill that they seemingly are unable to produce evidence of. Is this really best practice?

Company replied

Rated 1 out of 5 stars

These people are awful bullies dont take no for an answer told them I won't pay more than the agreed amount but they want more they are a horrible company and the way they speak to customers is appall... See more

Company replied

Rated 1 out of 5 stars

This company sends out threatening letters do not pay they are scare mongerers !

Company replied

Rated 1 out of 5 stars

It's unacceptable for a company to treat its customers with such disrespect and aggression, especially when they've been wrongly billed due to the company's own errors. Customers deserv... See more

Company replied

Rated 1 out of 5 stars

UK Search Limited pursued me for a debt that I did not owe and had no legal responsibility for. The account in question was passed to them by Affinity Water, who had wrongly assigned my name to... See more

Company replied

Rated 1 out of 5 stars

Sent me a letter stating that I owed £912.52 for a debt to Southern Water Services. It states from.2014 to 2019. I left that property in 2017. I told them this and they asked me for proof. I told them... See more

Company replied

Rated 1 out of 5 stars

As per previous reviews I was wrongly accused of attaining a debt for the period September 2024 to January 2025 from a property I vacated in 2021. UK search Limited acting on behalf of E-O... See more

Company replied


Company details

  1. Debt Collection Agency

Information provided by various external sources

Welcome to UK Search Limited, a niche debt collection agency. Our Directors have over 100 years' experience in this sector and are all debt collection practitioners.


Contact info

1.1

Bad

TrustScore 1 out of 5

442 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I do not owe this debt and company told…

I do not owe this debt and company told load liars of version of events leading up to this farce. Complained to original company still waiting for a call. This debt and original company taking no notice of me at all when I did not agree with it.I should be counter claim against them having trading standards as a witness. Disgraceful attitude on phone both times then they just hang up. Do not admit anything or even debt.

19 March 2026
Unprompted review
UK Search Limited logo

Reply from UK Search Limited

Thank you for this feedback. If you need to contact us about this matter, then please email us at: customerfeedback@uksearchlimited.com , or call us on 01246 808363. If you have an account with us, you can manage your account online by registering and logging into your account at: https://myaccount.uksearchlimited.com

Rated 1 out of 5 stars

Would give it a zero if i could

Would give it a zero if i could! Worst debt collector company ever! Ive argued with them constantly for weeks now because i refuse to set up a direct debit with them again after the first two months they were taking multiple payments and refusing to refund! I paid them yesterday and got yet another email to say my payment is over due yet they have 7 payments across 4 months! Pointless complaining aswell because nothing ever gets done! These need to be shut down absolutely disgusting.

18 March 2026
Unprompted review
UK Search Limited logo

Reply from UK Search Limited

Thank you for this feedback. If you need to contact us about this matter, then please email us at: customerfeedback@uksearchlimited.com , or call us on 01246 808363. If you have an account with us, you can manage your account online by registering and logging into your account at: https://myaccount.uksearchlimited.com

Rated 1 out of 5 stars

Was being chased for a water bill for a…

Was being chased for a water bill for a property I havent lived at for over four years. No amount of proof inclusive of a signed and letterheaded end of tenancy agreement from my former letting agency. Miserable leeches who's logic cannot be appealed to, cause if I gave the exact proof that was stipulated in order to end collection activities, what am I supposed to even do?

9 February 2026
Unprompted review
UK Search Limited logo

Reply from UK Search Limited

Thank you for this feedback. If you need to contact us about this matter, then please email us at: customerfeedback@uksearchlimited.com , or call us on 01246 808363. If you have an account with us, you can manage your account online by registering and logging into your account at: https://myaccount.uksearchlimited.com

Rated 1 out of 5 stars

I note the fob-off response

I note the fob-off response received on Trust Pilot. I also note the email response which was nothing more than a fob-off.

6 February 2026
Unprompted review
UK Search Limited logo

Reply from UK Search Limited

Thank you for this feedback. If you need to contact us about this matter, then please email us at: customerfeedback@uksearchlimited.com , or call us on 01246 808363. If you have an account with us, you can manage your account online by registering and logging into your account at:

Rated 1 out of 5 stars

Ping *** All U.K Search Clents ***

Ping *** All U.K Search Clents ***
We start our repayment plan for a Water Company Debt (Southern Water in my case) with the ONLY U.K Search provision given to us a monthly DEBIT CARD PAYMENT.

Over the coming year a regular monthly Debit card payment in system changed by the Bank to a STANDING ORDER because of its Regularity ( same U.K Search Account & Sort Code )
But No .....U.K Search non stop letters Threatening Warning... regarding the payment Agreement we made with you ....YOU HAVE BROKEN YOUR PAYMENT PLAN....
On this Technical difference of TYPE of payment they receive Loyally every month by us...Untold Credit rating damage and the internal debt history you hold that is of good respectable conduct across systems...is now Black listed our Historical record Problems in Honouring our debts , Could this lead to Court order? Certainly keeps their Agents justified in Abusive Threatening behaviour towards us ,U.K Search Tricks of their Trade? Beware keep your Bank Statement records at all times ,hope this helps someone out there !🤗
REPLY 2 /02/26
:) Not Likely!

12 January 2026
Unprompted review
UK Search Limited logo

Reply from UK Search Limited

Thank you for your feedback. If you need to contact us about this matter, then please email us at: customerfeedback@uksearchlimited.com , or call us on 01246 808363. If you have an account with us, you can manage your account online by registering and logging into your account at: https://myaccount.uksearchlimited.com

Rated 1 out of 5 stars

These have been contacting me for the…

These have been contacting me for the last few weeks from a debt I have with one utility bill. They do not have any details on my account and what I even owe. I have recently been scammed and I am very reluctant and scared to send any sort of money to some bank details that it states on the emails which I informed them of this. They have no feelings or care about how people struggle. They are rude and unprofessional. Every reply from them they make sure they keep mentioning about the next steps would be county court claim and how much the court fees would be and solicitor fees. Very unprofessional!

22 January 2026
Unprompted review
UK Search Limited logo

Reply from UK Search Limited

Thank you for this feedback. If you need to contact us about this matter, then please email us at: customerfeedback@uksearchlimited.com , or call us on 01246 808363. If you have an account with us, you can manage your account online by registering and logging into your account at: https://myaccount.uksearchlimited.com “

Rated 1 out of 5 stars

Sent me a threatening letter chasing me…

Sent me a threatening letter chasing me for debt at an address I have never lived at nor had any association with. Then pushed back on the evidence I sent then proving beyond doubt I hadn't lived there. Cease and desist sent.

20 March 2025
Unprompted review
UK Search Limited logo

Reply from UK Search Limited

Thank you for advising this. If you need to contact us about this matter, then please email us at: customerfeedback@uksearchlimited.com , or call us on 01246 808363. If you have an account with us, you can manage your account online by registering and logging into your account at: https://myaccount.uksearchlimited.com “

Rated 1 out of 5 stars

Threatening letters …

This company sends out threatening letters do not pay they are scare mongerers !

12 January 2026
Unprompted review
UK Search Limited logo

Reply from UK Search Limited

Thank you for your feedback. If you need to contact us about this matter, then please email us at: customerfeedback@uksearchlimited.com , or call us on 01246 808363. If you have an account with us, you can manage your account online by registering and logging into your account at: https://myaccount.uksearchlimited.com

Rated 1 out of 5 stars

Minus STARS absolute s***T show

Minus STARS .
I HAVE TRIED TO PAY MY LATEST INSTALLMENT 10 times , every time I get a payment declined message , I have money in my account , tried another card ,payment declined again , money in that account also , they obviously have some sort of setting on there not allowing me to pay!!! Why ( a late fee maybe .? )
Company is a bloody joke and after all of the reviews I’ve just read I’m surprised they’ve not yet been shut down !

10 January 2026
Unprompted review
UK Search Limited logo

Reply from UK Search Limited

Thank you for your feedback. If you need to contact us about this matter, then please email us at: customerfeedback@uksearchlimited.com , or call us on 01246 808363. If you have an account with us, you can manage your account online by registering and logging into your account at: https://myaccount.uksearchlimited.com

Rated 1 out of 5 stars

0 stars is more appropriate for this…

0 stars is more appropriate for this absolute abomination of a company. They have been contacting me for 6 months over a recent water bill dept for a property I have not lived in for 2 1/2 years!!!! I have sent them all proof of this through tenancy agreements and they are still contacting me over someone else's water dept. I am at my wits end with them now they need sueing and closing down for harrasment.

9 January 2026
Unprompted review
UK Search Limited logo

Reply from UK Search Limited

Thank you for your feedback. If you need to contact us about this matter, then please email us at: customerfeedback@uksearchlimited.com , or call us on 01246 808363. If you have an account with us, you can manage your account online by registering and logging into your account at: https://myaccount.uksearchlimited.com

Rated 1 out of 5 stars

These people are awful bullies dont…

These people are awful bullies dont take no for an answer told them I won't pay more than the agreed amount but they want more they are a horrible company and the way they speak to customers is appalling threats to remove payment plans if you dont do what they say

8 December 2025
Unprompted review
UK Search Limited logo

Reply from UK Search Limited

Thank you for your feedback. If you need to contact us about this matter, then please email us at: customerfeedback@uksearchlimited.com , or call us on 01246 808363. If you have an account with us, you can manage your account online by registering and logging into your account at: https://myaccount.uksearchlimited.com

Rated 1 out of 5 stars

Shocking

Disgraceful company 😥 I had the misfortune of dealing with these awful people 🤦‍♂️

9 December 2025
Unprompted review
UK Search Limited logo

Reply from UK Search Limited

Thank you for your feedback. If you need to contact us about this matter, then please email us at: customerfeedback@uksearchlimited.com , or call us on 01246 808363. If you have an account with us, you can manage your account online by registering and logging into your account at: https://myaccount.uksearchlimited.com

Rated 1 out of 5 stars

Definitely Parasites. Possibly criminals?

After refusing to pay my water bill for two years due to the continued criminal activities of southern water. The debt got handed to these clowns. They're actually the third debt collection company southern water have used to intimidate me. Imagine working for a company that Actively supports criminal corruption and the destruction of our own local environments! I'm happy enough to play their games for now. Hopefully they will start sending people to the house and I can get some decent content out of it for YouTube. They don't appear to be able really actually do anything without me sharing personal information. So that obviously won't happen. Also all the responses in here from them seem to be asking for personal information. Seems very very fishy to me.

5 December 2025
Unprompted review
UK Search Limited logo

Reply from UK Search Limited

Thank you for this feedback. If you need to contact us about this matter, then please email us at: customerfeedback@uksearchlimited.com , or call us on 01246 808363. If you have an account with us, you can manage your account online by registering and logging into your account at: https://myaccount.uksearchlimited.com

Rated 1 out of 5 stars

Used by unethical utilities companies to harass vulnerable people

Constantly harassing, over an amount I owe to the water company I am still a customer with. So it was out of order for them to refer me to debt collectors to begin with, especially since water bills are not classed as a priority debt as it is illegal to cut someone off for not being able to pay it. Prioritising water bills over other priority debts can even cause serious problems if trying to get help from a council's discretionary fund or from debt help charities. At no point do the water companies or UKSL mention this. Which is completely unethical of course.

Furthermore I paid off over half the debt and above the amount UK search were chasing, which has been acknowledged by the water company in question and reflected on my account and yet UKSL are still attempting to bother me. I say attempting as I blocked them and they can only leave increasingly desperate voicemails. So they are chasing a now non-existent debt.

25 November 2025
Unprompted review
UK Search Limited logo

Reply from UK Search Limited

Thank you for this feedback. If you need to contact us about this matter, then please email us at: customerfeedback@uksearchlimited.com , or call us on 01246 808363. If you have an account with us, you can manage your account online by registering and logging into your account at: https://myaccount.uksearchlimited.com

Rated 1 out of 5 stars

Con artists trying to scam for debts that don't exist

Received a call several weeks ago followed by a letter today stating that we owed over £800 for a water bill and were instructed by Affinity Business. This company no longer exists and was absorbed into Castle Water. Contacted Castle Water who confirmed that the debt that they were demanding was paid in 2020!! and that they had NOT contacted UK Search. When speaking with the company, they didn't have any information and claimed that they had sent bills and then in the next sentence said that they needed to contact Affinity Business!! - bit hard when they don't exist. I have suggested the handler seek employment with a company that doesn't spend their days trying to scam people out of their own money! DO NOT HAND ANY MONEY TO THESE PEOPLE - go direct to your supplier.

5 November 2025
Unprompted review
UK Search Limited logo

Reply from UK Search Limited

Thank you for this feedback.If you need to contact us about this matter, then please email us at: customerfeedback@uksearchlimited.com , or call us on 01246 808363. If you have an account with us, you can manage your account online by registering and logging into your account at: https://myaccount.uksearchlimited.com

Rated 1 out of 5 stars

Just received a letter from these…

Just received a letter from these scammers saying money is owed on Affinity Water from our business account, our water bills have been on direct debit for years so wont even waste my breath replying. Reported to Action Fraud.

3 November 2025
Unprompted review
UK Search Limited logo

Reply from UK Search Limited

Thank you for providing this feedback. If you need to contact us about this matter, then please email us at: customerfeedback@uksearchlimited.com , or call us on 01246 808363. If you have an account with us, you can manage your account online by registering and logging into your account at: https://myaccount.uksearchlimited.com “

Rated 1 out of 5 stars

This debt recovery company buys the…

This debt recovery company buys the debs that nobody else wants. This is normally due to them being unlawful or mistakes. They then use bully tactics and false information to try and squeeze money out of people.
They flat out lie on the phone and try lots of underhanded tricks to deceive the people they are scamming.
Let’s face it nobody likes debt companies but these guys really do give the industry a bad name. What’s worse is than once you speak truth to them you quickly realise that the people running the company really are thick as two bricks.

20 October 2025
Unprompted review
UK Search Limited logo

Reply from UK Search Limited

Thank you for this feedback. If you need to contact us about this matter, then please email us at: customerfeedback@uksearchlimited.com , or call us on 01246 808363. If you have an account with us, you can manage your account online by registering and logging into your account at: https://myaccount.uksearchlimited.com

Rated 1 out of 5 stars

Debt for a property I've never been…

Debt for a property I've never been associated with!

21 October 2025
Unprompted review
UK Search Limited logo

Reply from UK Search Limited

Thank you for this feedback. If you need to contact us about this matter, then please email us at: customerfeedback@uksearchlimited.com , or call us on 01246 808363. If you have an account with us, you can manage your account online by registering and logging into your account at: https://myaccount.uksearchlimited.com

Rated 1 out of 5 stars

Had a second email from this company…

Had a second email from this company this morning demanding payment for unpaid business water rates. Our property was a residential property - we moved out 4 years ago & only in the last week 2 emails received.

16 October 2025
Unprompted review
UK Search Limited logo

Reply from UK Search Limited

Thank you for advising this. If you need to contact us about this matter, then please email us at: customerfeedback@uksearchlimited.com , or call us on 01246 808363. If you have an account with us, you can manage your account online by registering and logging into your account at: https://myaccount.uksearchlimited.com

Rated 1 out of 5 stars

Check with the original company

I received an email saying I owed them money from a water company I haven’t been supplied by for five years.
I contacted the company directly and they confirmed there is no outstanding balance on my account.

16 October 2025
Unprompted review
UK Search Limited logo

Reply from UK Search Limited

Thank you for your feedback. If you need to contact us about this matter, then please email us at: customerfeedback@uksearchlimited.com , or call us on 01246 808363. If you have an account with us, you can manage your account online by registering and logging into your account at: https://myaccount.uksearchlimited.com

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look