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UK Office Direct Reviews 

4,256
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 539 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery service and competitive prices offered across a wide range of office products. People also highlight that the website is extremely easy to navigate, making the online ordering process completely straightforward. Some reviewers were not happy with delivery times, noting occasional unexpected delays or issues receiving their packages on schedule. A few consumers additionally mentioned receiving damaged outer packaging or encountering minor problems with order fulfillment and missing items. Despite these occasional setbacks, most buyers remain very satisfied with the overall value and quality of their purchases.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the remarkably fast and prompt... See more

Product

Consumers find product satisfaction to be high, praising the good quality, sturdy nature, and competitive... See more

Order

Customers had positive experiences with order, highlighting the simple online process and competitive... See more

Price

Users describe satisfaction with price, frequently highlighting competitive and reasonable rates compared to... See more

Service

Reviewers mention positive feedback about service, highlighting quick and efficient experiences. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service ive had endless problems with fake micro sd cards at amazon and ebay. But i found uk office direct to have competative well priced sd cards at reasonable prices that work flawlessly... See more

Company replied

Rated 5 out of 5 stars

They were great. I mistakenly purchased the wrong item and when I contacted their customer support for assistance, not only did they deal with my request swiftly, but as good will, they also let me... See more

Company replied

Rated 5 out of 5 stars

Great service with next day delivery. Folders were really good quality considering the price. Will definitely use again for our small swimming club if we need anything else.

Company replied

Rated 5 out of 5 stars

I ordered magazine holders. They are just what I have been looking for at a very reasonable price. I am so pleased with them. I feel I must recommend this company despite a slight hiccup in deliver... See more

Company replied


Company details

  1. Office Supply Store
  2. Business to Business Service
  3. Cleaning Products Supplier
  4. Office Furniture Store
  5. Pen Store

About UK Office Direct

Written by the company

The UK's Low-Cost Office Supplier

At UK Office Direct, we believe businesses shouldn't have to pay more for the products they use every day. That's why we've built our business around delivering quality workplace essentials at consistently competitive prices. Whether you're stocking up on office supplies, paper and ink, or ordering furniture, cleaning products, catering essentials and workplace equipment, you'll find over 65,000 products in one place – all backed by great value and reliable service.

More value. Less hassle.

Running a business is challenging enough without spending hours comparing suppliers or chasing the best deal. We make purchasing simple with straightforward pricing, a wide product range and fast, dependable delivery, helping you save both time and money. By continually improving the way we work and investing in efficient processes, we're able to keep costs down and pass those savings directly on to our customers.

Why businesses choose UK Office Direct

• Over 65,000 products across office and workplace categories.

Low Price Guarantee, giving you confidence you're getting outstanding value.

Fast, reliable delivery to keep your business running smoothly.

Business credit accounts for greater flexibility and cash flow.

Simple online ordering with straightforward service from start to finish.

Our promise

We don't believe buying workplace essentials should be complicated. Our focus is simple: quality products, competitive prices and dependable service that helps businesses spend less and get on with what they do best. Every order. Every day.

Written by the company


Contact info

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4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(4,256)

504 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent prices and great delivery…

Excellent prices and great delivery service. Will defo use again

5 June 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for contacting us.

We are glad to hear that you are happy with the prices of our products.
Please do not hesitate to use us again!

Kind Regards
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

all as promised

all as promised - delivery time and pukka products

3 June 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for contacting us.

Your feedback about our prompt service is appreciated, we will ensure this continues into the future!

Kind Regards.
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

Speedy delivery, good price

Speedy delivery. Good price

5 June 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for contacting us.

Your feedback about our prompt service is appreciated, we will ensure this continues into the future!

Kind Regards.
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars
UK Office Direct logo

Reply from UK Office Direct

Thank you for your feedback.

Your feedback is appreciated, we pride ourselves on delivering quickly and seamlessly to our customers. We are aiming to improve on this even further. Please do use us again!

Kind Regards
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

Easy to order delivery with in 3days in…

Easy to order delivery with in 3days in the highlands of
Scotland very please with my order. Prices are value for money.

3 June 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for getting in touch,

We always appreciate reviews like these as we always strive to provide the best service possible for our customers. We will be constantly improving our systems to make our service even better.
We are glad to have you as a customer.

Kind Regards.
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

Very good value for money and swift…

Very good value for money and swift delivery

2 June 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for contacting us

We are glad to hear that you had a quick and seamless order with us. We are proud to supply a vast range of products and provide a great service to you!

Kind Regards.
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

Delivered on time with my product

Delivered on time with my product. polite and efficient delivery

2 June 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for your feedback.
Your feedback is appreciated, we pride ourselves on delivering quickly and seamlessly to our customers. We are aiming to improve on this even further. Please do use us again!

Kind Regards
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars
UK Office Direct logo

Reply from UK Office Direct

Thank you for getting in touch,
We always appreciate reviews like these as we always strive to provide the best service possible for our customers. We will be constantly improving our systems to make our service even better.
We are glad to have you as a customer.

Kind Regards.
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

Easy to navigate website

Easy to navigate website, orders are delivered next day = very happy customer

8 May 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for getting in touch,
We always appreciate reviews like these as we always strive to provide the best service possible for our customers. We will be constantly improving our systems to make our service even better.
We are glad to have you as a customer.

Kind Regards.
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

Quick and easy

28 May 2026
UK Office Direct logo

Reply from UK Office Direct

Thanks for the feedback

We are glad to hear that you thought ordering through us was quick and hassle free!

Kind Regards
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

Easy to order

Easy to order. Prompt delivery

27 May 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for contacting us.
Your feedback about our prompt service is appreciated, we will ensure this continues into the future!

Kind Regards.
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

Great service

21 May 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for contacting us

Your positive feedback about our service is appreciated, we will ensure this continues into the future!

Kind Regards
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

Good prices and delivery.

Good prices and delivery.

20 May 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for contacting us

We are glad to hear that you had a quick and seamless order with us. We are proud to supply a vast range of products and provide a great service to you!

Kind Regards
UK Office Direct Customer Service Ambassador

Rated 1 out of 5 stars

Didn't recieve the main bit of my order…

Didn't recieve the main bit of my order as it was OUT OF STOCK! with no date given. I didn't even really want the pens I ordered as well - could have got them anywhere.

22 May 2026
UK Office Direct logo

Reply from UK Office Direct

Good afternoon,

I can only apologise that the items you ordered are out of stock. I can see that we do have an expected due date for more stock to come in, so please feel free to give us a call so we can advise further!

Kind regards,
Caroline

Rated 5 out of 5 stars

Excellent transaction

Excellent transaction. Super delivery
Would recommend

21 May 2026
UK Office Direct logo

Reply from UK Office Direct

Thanks for the feedback

We are glad to hear that you thought ordering through us was quick and hassle free! We pride ourselves on delivering quickly and seamlessly to our customers

Kind Regards
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

Picked up a mistake

Part of the order was not delivered so I noted this with the driver. Within a few hours you sent a message apologising and promising to find the missing parcels, and another driver showed up the next day with the parcels. Very good service. And good prices.

19 May 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for your feedback

We are grateful for the kind words about our service; we always strive to provide the best service for our customers and resolve any issues you have!

Kind Regards
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

we changed our suppliers to uk direct…

we changed our suppliers to uk direct as we were saving over £100 on our orders.
Fast delivery and prices are very good.
Our company will not be ordering from anyone else.

22 May 2026
Unprompted review
UK Office Direct logo

Reply from UK Office Direct

Thank you for getting in touch

We always appreciate reviews like these as we always strive to provide the best service possible for our customers. We will be constantly improving our systems to make our service even better!

We are glad to have you as a customer!

Kind Regards
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

Very efficient and responsive

Very fast delivery service
Good range of products and at competitive prices
Quick response if any queries

19 May 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for contacting us

We are glad to hear that you had a quick and seamless order with us. We are proud to supply a vast range of products and provide a great service to you!

Kind Regards
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

Carry on the way you operate....no need…

Carry on the way you operate....no need to change when it ain't broken...

20 May 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for contacting us

Your feedback about our service is appreciated, we will ensure this continues into the future!

Kind Regards
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

Helpful Customer Service

My experience didn't start so great as when I went to checkout, the postage amount doubled. However, I phoned UK Office Direct and spoke to a very helpful lady who got the item sent postage free.

19 May 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for your feedback

We are grateful for the kind words about our service; we always strive to provide the best service for our customers and resolve any issues you have!

Kind Regards
UK Office Direct Customer Service Ambassador

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