North Wales Holiday Rentals Reviews 134

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and accommodating nature, often going above and beyond to ensure a comfortable stay. The booking process is frequently described as easy, straightforward, and accompanied by excellent communication, making the entire experience seamless for consumers. People are highly satisfied with the quality of the accommodations, noting that the caravans and lodges are consistently spotless, beautifully presented, and well-equipped with everything needed for a relaxing holiday. Many also highlight the fantastic locations of the properties, often close to amenities and attractions, contributing to an overall enjoyable and memorable experience.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the staff, often mentioning Tom... See more

Booking process

Consumers find the booking process to be positive, with many reviewers highlighting how easy and... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the cleanliness and comfort... See more

Holidays

Customers consistently note positive experiences with holidays. Many reviewers express their enjoyment and... See more

Location

Clients share positive opinions on location, highlighting its convenience and accessibility. Many reviewers... See more

Based on these reviews

Rated 5 out of 5 stars

Most amazing rental company ! Me and my partner have been staying with North wales for the past few months while trying to get a property in the area. Tom & Emma have gone above and beyond in helping... See more

Rated 5 out of 5 stars

We booked a last-minute caravan holiday at Lyons Winkups, and although we were a little nervous booking the night before, all our worries disappeared the moment we arrived. The caravan was spotlessly... See more

Rated 5 out of 5 stars

We have stayed in several of the lodge/caravans with Emma & Tom, the presentation is always stunning. They provide the least stressful rental service we have ever used. The vans are always spotless,... See more

Rated 5 out of 5 stars

Caravan was in a brilliant location on the campsite and was easy access to the amenities on the campsite. Caravan was clean and well presented and had all good working amenities inside. we recei... See more

Rated 5 out of 5 stars

Thank you Tom and Emma, very accommodating and helpful easy booking process and very affordable! We stayed at the Abi st David tom and Emma had recently upgraded the fixtures and fittings (at no extra... See more

Rated 5 out of 5 stars

We recently stayed in a beautiful front-row caravan at Winkups, Towyn, and were extremely impressed. I was not surprised though as we’ve used this company before. Walking around the site you will noti... See more

Rated 5 out of 5 stars

Very quiet park but really well looked after all people we came across smiled waved and acknowledged us which was lovely. Van was well equipped and clean plenty of room. 3 bedrooms and lounge with bed... See more

Rated 5 out of 5 stars

Great stay once again. We only use North Wales Holiday Rentals when we visit wales now. Caravans are lovely and always clean. Tom & Emma are very accommodating, giving us an early check in on my most... See more

Rated 5 out of 5 stars

This is our second year staying and won't be our last! The caravan is clean and well presented with everything we could need. Tom and Emma are great to deal with, excellent and informative communi... See more

Rated 5 out of 5 stars

We needed to hire two vans as we were a family of 7 adults and 2 children and the hosts helped arrange two caravans next door to each other! The customer service is fantastic and they got back to us q... See more

Rated 5 out of 5 stars

What an anmazing experience. From start to finish. The booking and contact with the team was second to none. Quick to respond, professional and easy. They were so helpful and was able to meet our requ... See more

Rated 5 out of 5 stars

Had yet another fantastic holiday away. So easy to book in. Caravan was great and clean. Ideally located and the dog thoroughly enjoyed how close to the beach and local walks it was as well. Already b... See more

Rated 5 out of 5 stars

Just wrapped up a week at Lyons Winkups in Towyn; the caravan was spotless, fantastic, and fully equipped with all essentials. Tom and Em were great at keeping in touch. We're excited to plan another... See more

Rated 5 out of 5 stars

Just come back from a week in the Willerby Winchester. Caravan was lovely and clean and had everything that we needed to make our stay alot more comfortable. Will be returning guests and looking forwa... See more

Rated 5 out of 5 stars

We had been double booked by someone else on a different site but a quick phone call to these and they sorted us a caravan out within minutes on a better site and a nicer caravan that we had originall... See more

Rated 5 out of 5 stars

Stunning lodge , first time staying here and it was so beautifully presented and welcoming. Lots of space for us all , tvs in every room . Just brilliant 🤩 would definitely recommend here . I will be... See more

Rated 5 out of 5 stars

We book this caravan for a nice chilled girlie weekend and that’s exactly what we got. The communication was great and our stay was amazing. Our caravan was so homely and welcoming we will definitely... See more

Rated 5 out of 5 stars

Second stay In the portland and this time we had the Christmas tree as we stayed for new year, it was so cosy in there. Yet again Tom and Emma made our stay comfortable with everything we needed in th... See more

Rated 5 out of 5 stars

I’ve booked 3 times with Tom and Emma. They are very professional and informative. The caravans they manage are all beautiful. Prompt messages and smooth transactions. Highly recommend these guys... See more

Rated 5 out of 5 stars

This is the second time staying in one of Tom and Emma caravans and we had the best This is the second time staying in one of Tom and Emma caravans and we had the best time. The caravan was very clea... See more

Rated 5 out of 5 stars

We have just returned after a long weekend and what a fantastic time we had, caravan was beautiful, lovely and clean and really couldn't ask for more. Location was fantastic with a view of the fair an... See more

Rated 5 out of 5 stars

Lovely, clean and modern caravan owned by a lovely couple. Great spot on golden gate within walking distance to everything needed and close access to the beach. We will definitely be returning thank y... See more

Rated 5 out of 5 stars

I booked a last minute getaway this weekend, couldn't make fri/mon due to commitments but Emma & Tom made it so we were still able to stay sat/sun, what a fabulous weekend me and the family had, my ch... See more

Rated 5 out of 5 stars

This is our second time using Emma & Tom caravans but this time we stayed in the portland Lodge and all we can say is wow. The lodge is beautiful, homely and has everything you need for a comfy stay.... See more

Rated 5 out of 5 stars

We've just come back from a long weekend away. The caravan was beautiful. We all had a fantastic time. Thanks again to tom & Emma. Would recommend to anyone. Will definitely be booking again soon 😀 x... See more

Rated 5 out of 5 stars

We've been renting through Tom n Emma now for several years, the accommodation they rent out is fabulous, we rent The Willerby Portland which is a front row lodge on Lyons winkups, its Huge with a f... See more

Rated 5 out of 5 stars

Had a lovely weekend staying on golden gate. Lovely clean caravan in a great location. Great communication regarding keys and directions. Will definitely be booking again. Thank you 😊

Rated 5 out of 5 stars

Experience from start to finish was just 5 star. We book with these guys every year. Booking is easier enough nothing is every a problem, they are always at the end of the phone when you need... See more

Rated 5 out of 5 stars

I have been booking with Tom & Emma for a couple of years now we have stayed in a range of different caravans and never had any problems atall. Be booking our next stay very shortly wouldn’t go else w... See more

Rated 5 out of 5 stars

Booking process was easy and straight forward, Emma and Tom was very helpful with any queries we had and responded quickly, lovely caravan we stayed in and was very clean and we all enjoyed are stay a... See more

Rated 5 out of 5 stars

This was our first time booking with Tom and Emma, we stayed in their Willerby Portland Lodge, located on the Lyons Winkups in Towyn. We cannot fault any aspect of our holiday whatsoever. Tom and Emma... See more

Rated 5 out of 5 stars

Great communication, nothing is too much trouble. Everything perfect about our stay in the Monaco lodge. Thankyou would highly recommend

Rated 5 out of 5 stars

My family and I (2 adults, 2 kids) stayed in the new 6 month old caravan ‘Victory Silverwood’ this weekend for my partners birthday and have been totally blown away. First of all would like to say a m... See more

Rated 5 out of 5 stars

Just stayed in the Willerby Castleton which is a fantastic caravan and beautiful inside, absolutely perfect in every way, this caravan is ideal if your a family as it looks directly over the childre... See more

Rated 5 out of 5 stars

We have just spent the week in towyn on Lyons Winkups, the caravan was amazing lovely clean and had everything you need. The communication of Tom and em was amazing too. We can’t wait to book again x... See more

Rated 5 out of 5 stars

Had a great weekend at tom and emma's caravan. The caravan is lovely inside and plenty of outside space. Will differently go back and highly recommend.

Rated 5 out of 5 stars

Great caravan !!!! Super clean , very modern and owners really nice and helpful will definitely be booking again next year !!!

Rated 5 out of 5 stars

Stayed in the Winchester on winkups beautiful caravan had everything you needed lovely clean and homely took my granddaughter and great grandson who both had the best time so easy to book and nothing... See more

Rated 5 out of 5 stars

Had the best time in the caravan we had for the week couldn't fault tom and emma was a great help all holiday can't wait to be back next year x

Rated 5 out of 5 stars

Stayed at the monaco due in towyn. The caravan was amazing. Tom & Emma really helpful. Answered any questions we had quickly. Will definitely be using again

Rated 5 out of 5 stars

Tom & Emma were amazing hosts excellent communication throughout. The caravan we hired was beautiful and immaculate. We thoroughly enjoyed our stay and can’t wait to return! Thank you . Definitely rec... See more

Rated 5 out of 5 stars

Very accommodating couple for my arrival to the caravan. Lovely and clean everything you needed was in the caravan . This is our third time in one of the caravans would highly recommend.

Rated 5 out of 5 stars

Fantastic stay as always in Lyons winkups Tom and Emma always on hand if needed looking forward to our next break

Rated 5 out of 5 stars

We had a lovely weekend away staying in Tom & Emma’s caravan . The place was spotless and had what we needed for our stay . Will definitely be our go to when booking again for Towyn 😊

Rated 5 out of 5 stars

A lovely caravan..everything in the kitchen that i needed. Cosy nice and clean.. good spot on the holiday park...would definitely book again... speedy refund of deposit too

Rated 5 out of 5 stars

Lovely 3 nights in lovely caravan on winkups Location perfect.decking area perfect .inside caravan perfect. Cleanliness perfect. Communication from start to finish perfect. Definitely recommend to... See more

Rated 5 out of 5 stars

Well equipped caravan everything was like home from home. Come sofas spotlessly clean prime position

Rated 5 out of 5 stars

From the moment we arrived to the day we left the team couldn't do enough to make sure our stay was perfect 👌 ❤️. The caravan was everything we needed and more. Highly recommend them.

Rated 5 out of 5 stars

We stayed here in March 26 and the caravan was perfect. Had all the essentials and it was very well kept. The central heating was amazing and warmed the van up in minutes. Very cosy. Location couldn... See more

Rated 5 out of 5 stars

Really nice caravan had a lovely weekend would highly recommend. I’ve stayed in a lot of caravans and this one is one of the nicest we have stayed in.


Company details

  1. Vacation Home Rental Agency
  2. Holiday Accommodation Service
  3. Recreational Vehicle Rental Agency

Written by the company

We provide top quality static caravan and luxury lodge holidays in North Wales & complete holiday rental management solutions for owners.


Contact info

4.9

Excellent

TrustScore 5 out of 5

134 reviews

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Rated 5 out of 5 stars

I stay in these caravans quite often

I stay in these caravans quite often, and while the caravans themselves are always lovely and spotlessly clean, this review is really about the people who run them.

Tom an emma are genuinely some of the nicest, most down-to-earth people you could meet. Nothing is ever too much trouble for them, and they always go out of their way to make sure everything is perfect for your stay.

It’s rare to come across people who care so much about their guests, and it really makes a difference. I wouldn’t hesitate to recommend staying here – not just for the clean, comfortable caravans, but for the wonderful people behind them.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

We stayed in the Monaco duo this time…

We stayed in the Monaco duo this time last year for my birthday, and this year when asked what I wanted to do for my 40th I didn’t hesitate I knew I wanted to come back here, I’ve stayed in my fair share of caravans but this one is luxury and living in a house with no bath that is what I look forward to most, Booking with Tom & Emma couldn’t be any easier, you can see the dedication they both put into there work the cleanliness and attention to detail does not go unnoticed the information they provide is great, and although I didn’t need to on both of my stays I felt reassured that I could call them with any questions or concerns. So thankyou Tom & Emma I will definitely be booking again soon 😊 (might try a different a Van next time)

6 March 2026
Unprompted review
Rated 5 out of 5 stars

March 26 stay - fantastic caravan

We stayed here in March 26 and the caravan was perfect. Had all the essentials and it was very well kept. The central heating was amazing and warmed the van up in minutes. Very cosy.
Location couldn’t have been better, so close to the front. 2 toilets was such a great addition and much needed with little ones. Also parking for 2 cars outside was great. The hosts were amazing, all the information shared in advance was spot on. Deposit repaid in a few days.
We will absolutely be staying again. Thanks Tom/Emma

6 March 2026
Unprompted review
Rated 5 out of 5 stars

We had a lovely weekend with family to…

We had a lovely weekend with family to celebrate my little boys birthday 🎂 I will definitely be booking with Tom and Emma again. The van was spotless and had everything you could of needed and more 💕 great help also when we were deciding on which caravan and location to stay at to suit our family ♥️ a big part thank you to you both 🥰

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Yet another fantastic holiday stay.

Had yet another fantastic holiday away. So easy to book in. Caravan was great and clean. Ideally located and the dog thoroughly enjoyed how close to the beach and local walks it was as well. Already booked in for June for our next stay xx

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Most amazing rental company

Most amazing rental company ! Me and my partner have been staying with North wales for the past few months while trying to get a property in the area. Tom & Emma have gone above and beyond in helping us with a place to feel like home while we look for our forever home. Both caravans we have been in have been nothing but amazing and felt like home to us. We really wouldn’t use any other company in the future I highly recommend if you’re looking to book your family getaway to book with North Wales Holiday Rentals !!

8 January 2026
Unprompted review
Rated 5 out of 5 stars

Stunning lodge

Second stay In the portland and this time we had the Christmas tree as we stayed for new year, it was so cosy in there. Yet again Tom and Emma made our stay comfortable with everything we needed in the lodge. We have booked a further 2 holidays, one in the lodge amd one in the new listing on Ty Mawr. Tom and Emma run a fantastic business I recommend them to all my family and friends.

29 December 2025
Unprompted review
Rated 5 out of 5 stars

Lovely caravan and in immaculate…

Lovely caravan and in immaculate condition. We’ll locate for all amenities especially long walks along the sea path that filler d the cost. Had everything well presented definitely recommend it.

10 October 2025
Unprompted review
Rated 5 out of 5 stars

Great stays

We’ve had 2 great stays in different caravans through NWHR. Tom and Emma have been very helpful, would definitely recommend and use them again.

17 October 2025
Unprompted review
Rated 5 out of 5 stars

We recently stayed in a beautiful…

We recently stayed in a beautiful front-row caravan at Winkups, Towyn, and were extremely impressed. I was not surprised though as we’ve used this company before. Walking around the site you will notice they have so many beautiful vans to choose from. The caravan was spotless, modern, and well-equipped with everything we needed for a relaxing and comfortable stay.

10 October 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

We needed to hire two vans as we were a family of 7 adults and 2 children and the hosts helped arrange two caravans next door to each other! The customer service is fantastic and they got back to us quickly whenever we had any questions. The vans are stunning inside and out and super clean! There’s lots to do on site and close by, perfect weekend away! Not the first time and definitely won’t be the last we stay! Thank you so much for everything

26 September 2025
Unprompted review
Rated 5 out of 5 stars

Great Caravans & Hosts

Great stay once again. We only use North Wales Holiday Rentals when we visit wales now. Caravans are lovely and always clean. Tom & Emma are very accommodating, giving us an early check in on my most recent stay. 😊

14 September 2025
Unprompted review
Rated 5 out of 5 stars

Spotlessly clean in a great location

We had a lovely weekend away staying in Tom & Emma’s caravan . The place was spotless and had what we needed for our stay . Will definitely be our go to when booking again for Towyn 😊

5 September 2025
Unprompted review

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