Very disappointed with the service. Used to buy the product from the Middlesbrough shop. Still not received the product which I ordered on the 3rd of September
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See what reviewers are saying
You guys are the best, after trying several other third-party CBD oils, I found your products to be the best. I use Full Spectrum CBD oil 15% and my mother uses Full Spectrum CBD oil 5%. We are... See more
I have used various products from this company and have found all to be great. The products are of very high quality and the owner can provide lots of honest information instead of just spouti... See more
After years of being on anti depressants I was fed up with having my emotions ‘turned off’ by them. I’ve done some research into CBD and it’s effects so thought I would give it a go - after taking i... See more
Company details
Written by the company
Passionate about unspoiled nature and innovative technology, we strive to bring the purest, CBD-rich products onto the health supplement market. We source 100% organic CBD rich hemp from the fields of Europe and import it to the UK. Our oils are packed full of terpenes, flavonoids, omega 3 and 6. The goodness of the whole hemp plant.
Contact info
40 Borough Road, TS1 5DW, Middlesbrough, United Kingdom
- 01642 909766
- Sales@uk-cbdoils.com
- www.uk-cbdoils.com
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Disappointed
Very disappointed with the service. Used to buy the product from the Middlesbrough shop. Still not received the product which I ordered on the 3rd of September
Wrong strength sent.
I bought and paid for 500 mg CBD oil. I actually received 250 mg bottle which was not in its usual box. Tried to email you but my emails wouldn’t send. I phoned and left a message but have hard nothing back.
I haven’t had any problems in the past but need this sorting please.
fast delivery
fast delivery, good product, slightly expensive is the only slight issue.
Able to order on line very easy and a…
Able to order on line very easy and a very efficient service
Excellent service as always!
Excellent service as always!! I wouldn't shop with anyone else.
I have not received the goods I ordered.
Nothing delivered, sent 5 emails and nothing at all has been sent
Wont use these again, 5 emails i have sent now and not one response. So im having to wait and then to contact the back to request my money back.
But supprise its quick to get a email from them asking how they did.
Customer service lacking
These have always been great until now. Ordered and noticed that my order had been sent back. I have contacted them and still nothing.
No address number was on the delivery but still would be nice if someone by now would have contacted me or sent a message. Still nothing at all.
Not sure i can take the risk again and use them.
Excellent product
Excellent customer service.
Quick delivery and high quality product .
Definitely helping with anxiety and arthritic pains
Very good and fast shipping
Good cbd oil its very helpful to me …
Good cbd oil its very helpful to me it is expensive for regular use
Easy to order and quick delivery and…
Easy to order and quick delivery and good products.
I’ve ordered from this company before
I’ve ordered from this company before. They have a good range of CBD oils and the one I ordered came very quickly.
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