Met Amber to do my make up for son’s wedding. She was incredible asking exactly what I wanted and didn’t want truly amazing make up that lasted the whole day and night !
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Good responsiveness through all the issues I had ordering product. Cant really put the whole of the wait time on you guys as FedEx messed up and then later my package was held for inspection. Go... See more
Ugly Duckling is superior product..I've used many products but Ugly Duckling has never failed me..developing has fastest action leaving hair not damaged...Great for hair that is already damaged.. Col... See more
I wanted to tone the gold tones in my hair so I used the blondify 10A Natural ash blonde with 20 volume developer & it did nothing at all to my gold tones. My hair was an 8 to begin with so I don’t k... See more
Company replied
Company details
Written by the company
Real products for Real Hairdressers. The fastest, whitest toners. Bleach with Bond Protect. Lift Without Damage. Over 95 vibrant colors for professionals.
Contact info
United States
- www.uglyducklingcolor.com
3.9
Great
163 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Very sarisfied with my online shopping…
Very sarisfied with my online shopping as I always get my stuff on time
12 September 2022
I love the products it just takes…
I love the products it just takes forever to get it.
7 September 2022
Reply from uglyducklingcolor.com
So sorry you had to wait. We ship by USPS & Fedex on the same day we get the order. So typically it takes less than 1 week to get the products.
Pink was a no go
I love UD toners and conditioners and most of their silver/grey colors. Unfortunately, I had an epic fail with their pink...not once but twice. The color would not take on my hair and would not even change in the bowl with the conditioner. I thought it might be a defunct batch so I ordered another tube and same issue - interestingly, 2nd tube was the same batch number. My hair is platinum and always takes color extremely quickly. I asked them to send me a tube from a different batch but they said they had no other complaints so I could try a different color. Not very helpful. I'll continue to order their pearl toner but I had to turn to Feria for a smokey pink (took to my hair in seconds!)
17 August 2022
Reply from uglyducklingcolor.com
I am really sorry to hear this. Our customer service also sent your message back to us regarding your use of Pretty Pink. We will be testing the batch number and we will get back to you regarding this.
Best toner I've ever used.
Best toner I've ever used! I'll never use anything else. Shipping is fast and customer service is very attentive and helpful.
11 August 2022
Very impressed with all the hair…
Very impressed with all the hair products!!!!
Best I have ever used!
After placing my order it came quickly!
7 August 2022
Excelent product and excellent costumer…
Excelent product and excellent costumer service.
4 August 2022
Love Ugly Duckling Products
Love Ugly Duckling Products, I Ordered Almost $500,00 Worth….. Delivery Was Fast. My Only Complaint Is You Not Having The Brilliant Blondex. I Mean Come On Y’all That’s Your Biggest “Selling Point” From All The Videos That I’ve Watched.
17 July 2022
Great color I love it
12 July 2022
I like everything that I order from you…
I like everything that I order from you guys the best
10 July 2022
UGLY DUCKLING #1
Ugly Duckling is superior product..I've used many products but Ugly Duckling has never failed me..developing has fastest action leaving hair not damaged...Great for hair that is already damaged..
Colors are so true! Beautiful shine that last! I wouldn't use any other product...Ugly Duckling #1
9 July 2022
Intense pearl toner
Thank you for sending me free hair color to try! I got Intense Pearl toner and my hair looks amazing. No more yellow brassy tones! Super platinum! I'll be purchasing more from your company! Thx again! 💜
17 June 2022
Bottle cracked in shipping
I had an issue with shipping and customer service sent me new supplies immediately. They are so attentive. Love my new products
14 June 2022
Great color and customer service
Great color and customer service! I ordered a tube of rose gold to try out; and unfortunately the package was misdelivered. I contacted customer service, and they promptly sent out a replacement. The rose gold tone is beautiful! Will definitely be using Ugly Duckling color!
10 June 2022
It was easy to select the right product…
It was easy to select the right product and place an order online.
Thanks,
Ferri
10 June 2022
I do love you’re products
I do love you’re products , the bleach is very good! I like seeing you’re videos it is very helpful! Thank you !
9 June 2022
I have used this toner before and will…
I have used this toner before and will never use anything else!! My hair is platinum and all the products from ugly duckling keep my hair beautiful!
2 June 2022
Great color
Great color! It shipped fast with perfect level of communication. The product went on well and hydrated. It was EXACTLY the color I wanted.
2 June 2022
Reply from uglyducklingcolor.com
Thank you so much! We do appreciate it!
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