Replied below but still no direct reply or refund : Shocking service like other reviews. No response to any emails and number doesn’t work on site .paid £15 for delivery on Saturday within deadline on... See more
Company replied
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The model itself - the sailboat - looks great completed. Unfortunately, many pieces weren’t cut to fit well at all and had to be greatly modified, extending the time spent, with many pieces snapping a... See more
Company replied
I've just completed locomotive 460 & tender. Design and manufacture is superb. Everything fits and works as it should. The finished article is a tribute to the ingenuity of UGears. The model was a... See more
After all my emails were ignored I called again only to be told that someone would call me back. Two days later I called again, only to be offered an apology and the promise that someone would call me... See more
Company replied
Company details
Written by the company
Mechanical model kits for adults and kids! "Our mission is to give an unforgettable time of working together on things that are popular for all ages. We want to connect the hearts of fathers and kids. And as a result - to get a revived mechanical marvel."
Contact info
85 Great Portland Street, First floor, W1W 7LT, London, United Kingdom
- +441926 864282
- hello@mechanicalmodels.co.uk
- www.ugears.online
2.3
Poor
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Really good quality with well cut…
Really good quality with well cut materials and clear, well illustrated instructions.
26 June 2020
Unprompted review
Super fast delivery
Super fast delivery, bought as gift for my son so hasn't been opened yet but just know he's going to love it
24 June 2020
Unprompted review
Great product
23 June 2020
Unprompted review
Really unusual gift that my dad loved
22 June 2020
Unprompted review
I feel really annoyed that I have…
I feel really annoyed that I have receive two of these emails for a review before I have even received my purchase.
19 June 2020
Unprompted review
Reply from Mechanical Models UK
Hi Egugino, please accept our apology for the slow postal service now days. Please find all tracking info below: Tracking no. LP675277071GB
Your item has been received at ISC NEW YORK NY (USPS), United States of America. More information will be available as it travels through the network.
Brilliant does what it says on the…
Brilliant does what it says on the packing
18 June 2020
Unprompted review
Lovely product that's well presented
Lovely product that's well presented. Very quick dispatch time. Makes a great gift.
17 June 2020
Unprompted review
Excellent product
16 June 2020
Unprompted review
Very well put together project
Very well put together project, needs plenty of time to assemble. I would recommend this kit.
16 June 2020
Unprompted review
Great product
Really pleased with the product. Speed of delivery was excellent. The quality of materials are excellent. You get everything you need in the kit and the fact that you can get spares FOC is a real bonus. The only thing I have an issue with is the instructions book. 95% is perfectly ok but occasionally some of the pictures don’t quite make it clear as to what or where certain parts fit. Overall a fantastic product and really great fun to do.
15 June 2020
Unprompted review
Some good some not so
The delivery of the model was very good - however, some of the pieces were poorly cut and were easily damaged. Requests for replacement parts took over a week to process and then were only promised in several weeks time. Ugears generously agrees to send these parts out at their own expense but I originally requested replacements six weeks ago and I'm still waiting for delivery.
15 June 2020
Unprompted review
Excellent service
Excellent service. Kits ordered online Friday morning @ 10.45, standard delivery. Arrived Saturday morning @9.50 to Northern Ireland!
13 June 2020
Unprompted review
I bought a model tram kit as a birthday…
I bought a model tram kit as a birthday present for my 14 year old grandson. But it was so good I bought a second one - for me!
9 June 2020
Unprompted review
Just built the roadster
Just built the roadster, it took way longer than the time suggested to complete but every second spent on it was a joy and has helped to pass lockdown. Getting some of the finer pieces out of the template without breaking them was tricky but manageable with a lot of patience, highly recommend this model.
8 June 2020
Unprompted review
Very prompt delivery.
Parcel arrived in double quick time and in perfect condition. Not started on rhe model yet but looks very good!
8 June 2020
Unprompted review
Bought for present
7 June 2020
Unprompted review
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