University of Europe for Applied Sciences  Reviews 40

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and supportive approach, making the entire process pleasant and efficient. Many people highlight the outstanding customer service, noting the personalized attention and care they received. The user experience is frequently described as smooth and stress-free, with reviewers appreciating the quick response times and clear communication from the team. However, some customers also noted issues with contract clarity and concerns regarding the consistency of information provided by advisors. A few other people also felt that the classes were underwhelming, especially in early semesters, and mentioned difficulties understanding some lecturers due to accents.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the helpfulness,... See more

Customer service

Customers had positive experiences with customer service. Reviewers consistently praise the helpfulness and... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers praise the helpfulness... See more

Response time

Consumers find response times to be positive. Many reviewers highlight the fast and appropriate responses... See more

Based on these reviews

Rated 5 out of 5 stars

i have got a very good student advisor his name is Venkata Raghava Rao. He have done end to end admission process and moreover, he is very fast in doing the admission process.

Rated 5 out of 5 stars

About three months ago, I was about to start a degree I wasn't truly passionate about here in Hamburg. Luckily, I met Mandla Qwabe, who provided invaluable guidance and helped me shift my academic foc... See more

Rated 5 out of 5 stars

I was guided by advisory team at UE Hamburg Campus. I was given a campus tour and shown around. The dedicated time and support which I received throughout the whole process is definitely something I w... See more

Rated 5 out of 5 stars

I write to say that UNIVERSITY of Europe for Applied Sciences is a very reputable and distinguished institution.Considering the little time and conversation I have had with some of the staff of the... See more


Company details

  1. Educational Institution
  2. Private University
  3. University

Written by the company

The University of Europe for Applied Sciences (UE) is a vibrant and dynamic institution that is dedicated to providing top-quality education to students from all around the world. Our programmes are delivered in English and/or German language, and with more than 140 nationalities represented on campus, we are proud to have one of the most diverse student bodies in Europe. Our campus locations in Berlin, Potsdam, Hamburg, Iserlohn, and Dubai (UAE) provide a truly international experience for our students and staff alike.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

40 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

I really like the phone call

I really like the phone call. It was very helpful. The students advisor really take their time. Explain things into the details and show consent if I have any questions and also make sure my concern is being addressed. They really did a good job.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

The fast respond and appropriate…

The fast respond and appropriate response of the different people made me feel more relax,on the other hand the way that the differenet topics were have been discussed to me in details delighted me a lot about the place i am applying and about the program that I chose to continue my studies with.
Thank you so much about your time and consideration through my way.I really appreciate that.

3 April 2026
Unprompted review
Rated 5 out of 5 stars

Helpful advices

About three months ago, I was about to start a degree I wasn't truly passionate about here in Hamburg. Luckily, I met Mandla Qwabe, who provided invaluable guidance and helped me shift my academic focus at UE toward a path that better suits me.

8 February 2026
Unprompted review
Rated 5 out of 5 stars

Jacob has been incredibly helpful

Jacob has been incredibly helpful, professional, and supportive throughout my university experience. His clear communication and willingness to assist students made a real difference.

11 March 2026
Unprompted review
Rated 1 out of 5 stars

Disappointing Visa Support and Limited International Experience

Most of the lecturers have Indian accents, which can sometimes be difficult to understand. Also, the majority of students are from India, so it does not feel like an international university environment.

Some lecturers also do not allow recording of lectures in Microsoft Teams, saying it is against policy. However, this is unclear, especially when students can still record locally on their own systems. A clearer and more consistent approach would be helpful.

Regarding visa support, I expected more assistance from the university. The German embassy in Erbil is closed, and no one followed up with me or provided alternative solutions. As a university, you should have contacts or guidance for such situations, for example suggesting applying from another country or offering clear support options.

8 April 2026
Unprompted review
Rated 4 out of 5 stars

Review: Supportive and understanding student advisory experience

“I’ve had a very positive experience with the student advisory service at UE so far, especially through my interactions with Jacob Daniels.

What stood out to me most is how understanding and patient he has been throughout the process. Preparing for international study comes with real financial and personal challenges, and at certain points I wasn’t even sure of my position. Instead of applying pressure, he took the time to understand my situation and explain practical options that would actually work for me long-term.

His way of communicating is very reassuring, it gives you clarity, confidence, and even motivation to keep going when things feel uncertain. Rather than making the process feel overwhelming, he helps you see a path forward and approach things step by step.

He has also been very responsive, calm, and clear in all communication, always making sure I understood each stage of the application. His approach feels very human, not just administrative and, that made a big difference for me.

Overall, the process has been smooth and supportive, and I truly appreciate the guidance I’ve received so far.”

5 February 2026
Unprompted review
Rated 5 out of 5 stars

I had a very good experience with the…

I had a very good experience with the University of Europe for Applied Sciences. The admission process was smooth and fast. The staff was very helpful and always reply to my emails on time.

They clearly explained everything about tuition fees, documents and the next step. I really appreciate their supports during my application process.

Overall, I am satisfied and would recommend this university to other international student.

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Student Advisor

I am very satisfied with my experience. My student advisor, Abhishek Krishnan, was really helpful, responsive, and supportive throughout the process, and his guidance made everything much easier.

4 April 2026
Unprompted review
Rated 5 out of 5 stars

My experience

My advisor gave me so much time and put all his best into helping me get into the best program. He constantly communicated with me to ensure that I was following the process properly. Even though it was toughsometimess, he was a great support during the admission phase.

16 February 2026
Unprompted review
Rated 5 out of 5 stars

My study advisor

My study advisor, Madam Houda has been very helpful right from the start to date. The way she has tirelessly worked with BSBI to ensure that my transition is smooth is worth mentioning! Madam Vanessa and her Team at Berlin campus have also overwhelmed me with their professionalism and going extra mile to make my enrollment quick and perfect! Thank you so much please. I am really glad!

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Ease of Applying to UE Applied Sciences, Germany

The first. -- After I discovered UE Applied Sciences in Germany on the Internet, and decided on the Berlin campus, thanks to Abhishek Krishnan, the enrolment process was very smooth. He took time to explain everything, including the visa and complicated banking and health insurance requirements.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

: Great support for international students

I had a very good experience with the University of Europe for Applied Sciences. The staff were very helpful and responded to my questions quickly. They provided clear information about the admission process and supported international students well. I appreciate their cooperation and guidance

2 April 2026
Unprompted review

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