uCheck Reviews 

Jan has been extremely helpful and friendly, whist setting up my account, she's always got back to me really quickly!

Having not being able to get through previously, on this final attempt I have been very impressed with the speed of the customer service and actioning my need.

Great service, with prompt response and assistance while maintaining the integrity of the company by asking the right questions to ensure eligibility. Jan was great.

Submitted a question which answered fully very quickly by Molly great service

Huge thank you to Jenna for her incredible support! She was exceptionally professional, kind, and proactive when helping me resolve my pending enhanced DBS check.

She treated my query as a priority and stayed on top of it until everything was completely sorted out. People with her dedication and genuine care are rare to come by.

She is a massive asset to your company, and I hope she gets recognized for the wonderful work she does.

James has helped me with a few queries now and is always super helpful and friendly. If he can't fix the issue himself, he will always escalate it and get it sorted, and keep me informed.

Molly was super helpful and really knowledgeable. She took the time to answer all my questions, explained everything clearly, and made the whole experience easy.

The DBS checks are done well. The customer support for people administering the checks is far too reliant on AI robot information helpline and it takes ages and ages and ages before the robot finally gives up and allows a human being to take over. A simple 5 minute phone call with James solved my problem after 30 minutes of chatbot unhelpfulness. Well done James. Ucheck - use humans instead of robots!

Jan answers our emails so promptly and fixes any problems we have with our online account. Thanks for your support

Very quick response to my query today and James was most helpful.

Great service from UCheck. Jan was very helpful, professional, and made the process simple and stress-free. Thank you for your excellent support!

James was very efficient and was able to answer my queries.

My request was dealt with in a speedy and professional manner by Char. She requested additional information and kept me updated of the process and i was happy with the outcome

Ben was very helpful and quick response - many thanks

Processing DBS clearances can be daunting, but uCheck makes it as efficient as possible. In particular, prompt responses to queries and points of clarification by James and especially Alexandra have been much appreciated.

Excellent customer service! Sharna had been extremely helpful and efficient and arranging and updating the access requirements for my team. Always supportive and responsive to our needs, nothing is ever a problem :-)

Ceri was outstanding
In a world where you are constantly coming up against issues with software, Ceri had the patience of a saint with me today and I was able to get everything sorted this morning. No delays in responding, quick and efficient. Very helpful and an asset to UCheck.

I have been using them for years in my work. The website is very straightforward and easy to use, no glitches or issues ever. The support team are amazing, quick and efficient. Just spoke to Ceri, he was so helpful and solved my issue quickly.

We have been dealing with uCheck for many years and have also found them very efficient and friendly. Thanks Jan, for your timely response and solution. Regards Anthony