Uber Reviews 34,840

Rapide et agreable

Arrive fast and very convenient.

As a business do not sign up to be a partner with these robbers they will ruin your business as they are slowly ruining mine
We are a restaurant on Uber Eats and have been for ove 4 years. Top Class Lunchbox in Stockton on Tees. If as a restaurant you are thinking of joining Uber Eats i would advise you dont. For the past 4 weeks Uber Eats have stopped paying us. This is impacting our business. We use our income to pay rent buy stock etc. With Uber Eats stopping our payments our spare cashflow is been depleted. Nobody from Uber Eats replies to emails, messages, wattsapp, uber eats manager messaging app. When you do finally get to speak to someone or miraculously get a reply to emails etc they say it's in the hands of our specialised team, so you ask can i speak with them the answer is NO, ask for an email contact the answer is NO the reply is you will be contacted within 72 hours (this has been going on for 4 weeks) nobody contacts you. I got an email yesterday to say the hold on our payments was removed and we would get payments again. We didn't get payment so rang uber eats to be told there was a hold on our payments and then to be told they had not sent an email, then saying the hold had was still on our payments.So ask to speak to someone and get told for the 100th time it's with the specialised team they will be in touch within 72 hours, I've been told this I dont know how many times and nobody gets in touch. This is killing my business, you tell the people on the phone that I may have to close my business because of Uber Eats and they dont care. They just refer you to the specialised team who never contact you. We have enough funds to keep the business open for a few more days. Unless we receive our payment from uber eats soon we will have to close permanently. They stop paying your money without any warning and will not tell you why they have stopped when you eventually get a reply. I have tried reaching out to various officials Merve Basci, Mathew Price and others to no avail. If you value your business avoid Uber Eats like the plague they will ruin you. Date of experience is almost 5 weeks ago and still ongoing with no payments. AVOID AVOID AVOID. If my business does shut down the only people, company to blame is UBER EATS, Its disgusting that you are allowed to treat a business and people the way you have. Due to UBER EATS I am on the verge of a nervous breakdown Shame on you UBER EATS.

Great driver, clean car, easy to find

I booked for school as my daughter has broken her foot. The car turned up at a different location (Football academy) at the back of the school and did not call my son, who was there to escort my daughter. They waited 30 minutes before realising the car was not coming, so my son ordered another car to get my daughter home. This cost another £25 - making the total spend for one journey £45. Very frustrating!!

Booking is so easy on the app and the driver was prompt and very friendly. The car was immaculate and the fare was very reasonable.

A facilidade do aplicativo.

My driver Andrea was amazing and so kind. She made my ride very comfortable and I felt very safe. Thank you!

Great driver.
Engaging
On time

Uber is that only way to get around in the big cities!

Tevin was great and was able to provide me with some excellent ideas for plannning my next trip. Thanks Tevin!

Good service

They don't even deserve a single star. I booked my bus ticket for Bangalore to Chennai the bus starts the journey from majestic before booking the screen showed 7.10 pm which means d first boarding point it starts at 7.10 pm that is majestic. After booking it showed 5.50pm to confirm it I called chat support and the AI voice said ur bus will leave at 7.10 pm and boarding start at 5.50 pm. On the journey day I started my way to boarding point at 5.30 pm and around 5.45 the driver says that bus is going to leave the boarding point and at that I was almost near the point requested the driver to stay for few minutes but he refused I started chasing the bus in cab for two boarding point knowing that I'm chasing him he din stop for me. I have to miss the bus coz of wrong bus timing and poor service. I called the support still AI voice tells ur bus time is 7.10 pm. Uber is not accepting their fault and tracker shows still the bus in same place. My suggestion to Uber is to shutdown the business you are not the right fit for bus booking. They are better players for this.

I waited 20 min at the Place Uber has given to me. And they charged the double price for an error of the driver.
Never more Uber.

I waited approximately 25 minutes for a ride that should have only been 5 minutes

Driver's never follow instructions. If I were not home the package would not have still been there. Very unprofessional and it's never put in a secure location. Either careless or lack of understanding due to language barrier. Least favourite delivery service out there.

I usually find the drivers to be friendly and courteous. Although, I sometimes have difficulty communicating with a driver because their English comprehension is limited. Prices are generally reasonable but sometimes are a bit over priced. Punctuality is always appreciated.

The service was easy to schedule. The driver was prompt, respectful, and a safe driver.