This company is stealing my money. I have never ordered anything by phone. I sent an email to them. Should they not answer, my operator will take action, and let's see what will be the outcome.
Company replied
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See what reviewers are saying
Swindled my pensioner mother in law out of €50 and phone company closed her account and now her phone has been cut off. She never signed up for this in the first place and got scammed by txt nation... See more
Company replied
I gave a one-star only so that I could leave a review about this scam! Steer well clear of txtNation. I'm one of the lucky ones...and copped on to this scam, and the my service provider Vodafone allow... See more
Company replied
This is a scam - they have stolen €67.50 from my mobile account for an entirely unsolicited text service. They claim that they have a legal "right" to charge you if you happen to hit off their adverti... See more
Company replied
Company details
Information provided by various external sources
txtNation is an award-winning provider of mobile billing and SMS messaging services of which includes mobile campaign and management solutions.
Contact info
txtNation, Billacombe Road, PL9 7HX, PLYMOUTH
- +44 (0) 1752 484 333
- sales@txtnation.com
- www.txtnation.com
1.2
Bad
322 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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People also looked at
Scam company charging for no service
This company is scam and withdraws miney from yiur phonebill without your knowledge claiming you have signed up using a pin code however dont have no proof of this lincode being applied. Also claiming weekly text messages are sent even though I've received 2 messages just recently (and how i found out) however the money has been withdrawn without my knowledge for almost a year.
Complete scam and unwilling to stand by it also unwilling to provide phone number for themselves but will give you numbers for other companies.
I have already been in contact with them through email for days with no resolution.
2 March 2021
Unprompted review
Reply from txtNation
Hi,
We do not know which service or app you are having a problem with, but we apologise for this and would like an opportunity to resolve your issues. We are a secure, fully-regulated billing provider for mobile and online payments, similar to companies like Paypal. We do not directly operate any consumer services or apps. However, our customer care team can assist you to find a solution or to put you in contact with the service provider if you can share a few details with us, including any affected phone number (please email us privately with any personal information). You can contact us by email and we will get back to you very soon with guidance: help@pfi.me
TXTNATION LTD is a scam and should be…
TXTNATION LTD is a scam and should be closed down.
My mobile bill doubled because of Premiun Rate Texts that I did not receive, nor want but was billed for by THREE- IRELAND.
I had 2 hours on THREE Chat line with 3 different assistants who hung up but I called again third time.
THREE said:-
-Text STOP to the Premium Text number BUT I DIDNT GET ANY TEXTS or numbers, only bills.
-After two hours THREE gave me TEXTNATION LTD #57976 and phone number 016869147 to get a refund.
-I agreed for THREE to block all Premium rat texts.
I suggest COMREG make mobile providers only allow Premium Rate Texts as an option on request to stop such scams.
1 November 2020
Unprompted review
Reply from txtNation
Hi,
We do not know which service or app you are having a problem with, but we apologise for this and would like an opportunity to resolve your issues. We are a secure, fully-regulated billing provider for mobile and online payments, similar to companies like Paypal. We do not directly operate any consumer services or apps. However, our customer care team can assist you to find a solution or to put you in contact with the service provider if you can share a few details with us, including any affected phone number (please email us privately with any personal information). You can contact us by email and we will get back to you very soon with guidance: help@pfi.me
makes money out of innocent children…
makes money out of innocent children who think they are texting their friends - shame
16 October 2020
Unprompted review
Reply from txtNation
Hi,
We do not know which service or app you are having a problem with, but we apologise for this and would like an opportunity to resolve your issues. We are a secure, fully-regulated billing provider for mobile and online payments, similar to companies like Paypal. We do not directly operate any consumer services or apps. However, our customer care team can assist you to find a solution or to put you in contact with the service provider if you can share a few details with us, including any affected phone number (please email us privately with any personal information). You can contact us by email and we will get back to you very soon with guidance: help@pfi.me
SCAM
SCAM - unsolicited and unsubscribed charges with no texts received. Tesco Mobile Ireland staff helpful in blocking them - Communications Regulator needs to act on these thieves.
See standard 'holding' reply below
8 October 2020
Unprompted review
Reply from txtNation
Hi,
We do not know which service or app you are having a problem with, but we apologise for this and would like an opportunity to resolve your issues. We are a secure, fully-regulated billing provider for mobile and online payments, similar to companies like Paypal. We do not directly operate any consumer services or apps. However, our customer care team can assist you to find a solution or to put you in contact with the service provider if you can share a few details with us, including any affected phone number (please email us privately with any personal information). You can contact us by email and we will get back to you very soon with guidance: help@pfi.me
Total scam
Total scam. They send you SMS messages that cost 5 CHF each => I received 3 messages with 4 seconds apart for a so called "weekly Proirity Service"? And they bill it through your Mobile Provider (in my case Salt). Ask your Mobile Provider to refund the amount as it is this legal entity who is being used and thus enabling the Scam.
And surprising enough it seems that txtNation "do not support the Facebook Platform" and thus preventing the Scam information to spread!
I expect txtNation to answer this with a "standard automatically generated answer" :)
2 October 2020
Unprompted review
Reply from txtNation
Hi,
We do not know which service or app you are having a problem with, but we apologise for this and would like an opportunity to resolve your issues. We are a secure, fully-regulated billing provider for mobile and online payments, similar to companies like Paypal. We do not directly operate any consumer services or apps. However, our customer care team can assist you to find a solution or to put you in contact with the service provider if you can share a few details with us, including any affected phone number (please email us privately with any personal information). You can contact us by email and we will get back to you very soon with guidance: help@pfi.me
Total scam
Total scam. They send you text messages that cost 5.- for each received SMS. blocking the number doesn't help. Call your provider and they can block the number. If they don't give a refund, go to the police and fill out a report. This is not legal in most countries.
25 September 2020
Unprompted review
Reply from txtNation
Hi,
We do not know which service or app you are having a problem with, but we apologise for this and would like an opportunity to resolve your issues. We are a secure, fully-regulated billing provider for mobile and online payments, similar to companies like Paypal. We do not directly operate any consumer services or apps. However, our customer care team can assist you to find a solution or to put you in contact with the service provider if you can share a few details with us, including any affected phone number (please email us privately with any personal information). You can contact us by email and we will get back to you very soon with guidance: help@pfi.me
What an absolute scam!
What an absolute scam!! 400kr was charged via Hallon - and I had never consented or accepted any of the subscriptions that they are suggesting I did. txtNation Customer service was useless - they just tell you what you were charged for even if you didn't sign up for it! txtNation should be outlawed - I don't understand why this kind of billing is legal...has anyone launched any kind of legal challenge against txtNation????
10 September 2020
Unprompted review
Reply from txtNation
Hi,
We do not know which service or app you are having a problem with, but we apologise for this and would like an opportunity to resolve your issues. We are a secure, fully-regulated billing provider for mobile and online payments, similar to companies like Paypal. We do not directly operate any consumer services or apps. However, our customer care team can assist you to find a solution or to put you in contact with the service provider if you can share a few details with us, including any affected phone number (please email us privately with any personal information). You can contact us by email and we will get back to you very soon with guidance: help@pfi.me
Reply from txtNation
We do not know which service or app you are having a problem with, but we apologise for this and would like an opportunity to resolve your issues. We are a secure, fully-regulated billing provider for mobile and online payments, similar to companies like Paypal. We do not directly operate any consumer services or apps. However, our customer care team can assist you to find a solution or to put you in contact with the service provider if you can share a few details with us, including any affected phone number (please email us privately with any personal information). You can contact us by email and we will get back to you very soon with guidance: help@pfi.me
they will happily take your money with…
they will happily take your money with or with out your permission ....scam scam scam.....
18 August 2020
Unprompted review
Reply from txtNation
Hi,
We do not know which service or app you are having a problem with, but we apologise for this and would like an opportunity to resolve your issues. We are a secure, fully-regulated billing provider for mobile and online payments, similar to companies like Paypal. We do not directly operate any consumer services or apps. However, our customer care team can assist you to find a solution or to put you in contact with the service provider if you can share a few details with us, including any affected phone number (please email us privately with any personal information). You can contact us by email and we will get back to you very soon with guidance: help@pfi.me
My sons number got charged for 450kr…
My sons number got charged for 450kr with no authorization. Terrible scam.
17 August 2020
Unprompted review
Reply from txtNation
We do not know which service or app you are having a problem with, but we apologise for this and would like an opportunity to resolve your issues. We are a secure, fully-regulated billing provider for mobile and online payments, similar to companies like Paypal. We do not directly operate any consumer services or apps. However, our customer care team can assist you to find a solution or to put you in contact with the service provider if you can share a few details with us, including any affected phone number (please email us privately with any personal information). You can contact us by email and we will get back to you very soon with guidance: help@pfi.me
I charge 450 kroner for this
I charge 450 kroner for this , which I did not know. I write an e-mail Pfi.me and I call their number but still there is no action. Why all of you there doing this? Your are happy collecting money from other people.
4 August 2020
Unprompted review
Reply from txtNation
We do not know which service or app you are having a problem with, but we apologise for this and would like an opportunity to resolve your issues. We are a secure, fully-regulated billing provider for mobile and online payments, similar to companies like Paypal. We do not directly operate any consumer services or apps. However, our customer care team can assist you to find a solution or to put you in contact with the service provider if you can share a few details with us, including any affected phone number (please email us privately with any personal information). You can contact us by email and we will get back to you very soon with guidance: help@pfi.me
How the hell are these people taking 30…
How the hell are these people taking 30 euro a month from me, and I never signed up or subscribed to them? I have text stop and its still going on!!! I don't even know how they got my number, am I entitled to a refund? its been going on for months.
22 July 2020
Unprompted review
Reply from txtNation
We do not know which service or app you are having a problem with, but we apologise for this and would like an opportunity to resolve your issues. We are a secure, fully-regulated billing provider for mobile and online payments, similar to companies like Paypal. We do not directly operate any consumer services or apps. However, our customer care team can assist you to find a solution or to put you in contact with the service provider if you can share a few details with us, including any affected phone number (please email us privately with any personal information). You can contact us by email and we will get back to you very soon with guidance: help@pfi.me
I already payde 130CHF for this scam
I already payde 130CHF for this scam, and I don't even know what that is. I'm very sad that there are people that are robbing normal workers like me...
22 July 2020
Unprompted review
Reply from txtNation
We do not know which service or app you are having a problem with, but we apologise for this and would like an opportunity to resolve your issues. We are a secure, fully-regulated billing provider for mobile and online payments, similar to companies like Paypal. We do not directly operate any consumer services or apps. However, our customer care team can assist you to find a solution or to put you in contact with the service provider if you can share a few details with us, including any affected phone number (please email us privately with any personal information). You can contact us by email and we will get back to you very soon with guidance: help@pfi.me
The worst company ever
The worst company ever in my life. I paid 320 CHF for something that I didn’t ask for it and without knowing for what it was. I send them so many emails and they refused to refund me. What can I say that I work for paying this kind of trick companies
21 July 2020
Unprompted review
Reply from txtNation
Hi,
We do not know which service or app you are having a problem with, but we apologise for this and would like an opportunity to resolve your issues. We are a secure, fully-regulated billing provider for mobile and online payments, similar to companies like Paypal. We do not directly operate any consumer services or apps. However, our customer care team can assist you to find a solution or to put you in contact with the service provider if you can share a few details with us, including any affected phone number (please email us privately with any personal information). You can contact us by email and we will get back to you very soon with guidance: help@pfi.me
Scum from a company
They just help internet scammers to cheat young people. Absolute useless service that should be forbidden. It's about time to get better protection for phone users!
6 July 2020
Unprompted review
Reply from txtNation
Hi,
We do not know which service or app you are having a problem with, but we apologise for this and would like an opportunity to resolve your issues. We are a secure, fully-regulated billing provider for mobile and online payments, similar to companies like Paypal. We do not directly operate any consumer services or apps. However, our customer care team can assist you to find a solution or to put you in contact with the service provider if you can share a few details with us, including any affected phone number (please email us privately with any personal information). You can contact us by email and we will get back to you very soon with guidance: help@pfi.me
Frustration
This efforts that this company goes to in order to extract money from individuals is outrageous. Their customer service is non-existent. Having attempted to contact them on countless occassions in order to stop them fleecing me any more than they have, I feel that I have reached the stage where I will have to take the drastic measure of changing my number, despite the incredible inconvenience that this will cause
3 July 2020
Unprompted review
Reply from txtNation
We do not know which service or app you are having a problem with, but we apologise for this and would like an opportunity to resolve your issues. We are a secure, fully-regulated billing provider for mobile and online payments, similar to companies like Paypal. We do not directly operate any consumer services or apps. However, our customer care team can assist you to find a solution or to put you in contact with the service provider if you can share a few details with us, including any affected phone number (please email us privately with any personal information). You can contact us by email and we will get back to you very soon with guidance: help@pfi.me
Criminals
This is a scam - they have stolen €67.50 from my mobile account for an entirely unsolicited text service. They claim that they have a legal "right" to charge you if you happen to hit off their advertisement!! If you ring them you get some young fella called John who sounds like he is lying on the couch in his front room and who cannot provide his surname, has no senior management, no registration number and doesn't know who owns the company. Comreg and the police will be in touch with you, John!!
24 June 2020
Unprompted review
Reply from txtNation
We do not know which service or app you are having a problem with, but we apologise for this and would like an opportunity to resolve your issues. We are a secure, fully-regulated billing provider for mobile and online payments, similar to companies like Paypal. We do not directly operate any consumer services or apps. However, our customer care team can assist you to find a solution or to put you in contact with the service provider if you can share a few details with us, including any affected phone number (please email us privately with any personal information). You can contact us by email and we will get back to you very soon with guidance: help@pfi.me
A SCAM
I am from Denmark. Have never heard of txtnation and have not had any contact with them, but still they have somehow managed to charge me 2x150 DKK via my mobilecompany, for services I have not signed up for, and it's not clear what the services actually is. IT'S a scam and they must be stopped!!!
24 June 2020
Unprompted review
Reply from txtNation
We do not know which service or app you are having a problem with, but we apologise for this and would like an opportunity to resolve your issues. We are a secure, fully-regulated billing provider for mobile and online payments, similar to companies like Paypal. We do not directly operate any consumer services or apps. However, our customer care team can assist you to find a solution or to put you in contact with the service provider if you can share a few details with us, including any affected phone number (please email us privately with any personal information). You can contact us by email and we will get back to you very soon with guidance: help@pfi.me
SCAM!!
have been charged 20 euro of service that never subscribes.
this is SCAM!
BLOCK THIS SERVICE NOW
20 June 2020
Unprompted review
Reply from txtNation
We do not know which service or app you are having a problem with, but we apologise for this and would like an opportunity to resolve your issues. We are a secure, fully-regulated billing provider for mobile and online payments, similar to companies like Paypal. We do not directly operate any consumer services or apps. However, our customer care team can assist you to find a solution or to put you in contact with the service provider if you can share a few details with us, including any affected phone number (please email us privately with any personal information). You can contact us by email and we will get back to you very soon with guidance: help@pfi.me
Theft
I couldn't agree with previous reviewer more - pure theft - I was charged for 21 texts @ 2.5- each - Red27 send ridiculous standard replies (pure rubbish) i have now changed mobile company and deducted these fraudulent charges from my last payment - I am sure the mobile provider can deduct from future payments to txtnation. When I originally rang my mobile provider peson in customer services told me that these charges are a 'scam' and gave me number for txtnation, why on earth mobile providers allow this to happen is beyond me - I reported this to Comreg but really the fraud squad should take charge
18 June 2020
Unprompted review
Reply from txtNation
We apologise that you are dissatisfied with your purchase and would like an opportunity to resolve your issues. We are a secure, fully-regulated billing provider for mobile and online payments, similar to companies like Paypal. We do not directly operate any consumer services or apps. However, our customer care team can assist you to find a solution or to put you in contact with the service provider if you can share a few details with us, including any affected phone number (please email us privately with any personal information). You can contact us by email and we will get back to you very soon with guidance: help@pfi.me
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