TV Bed Reviews 

1,451
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 276 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the stunning design and exceptional, solid quality of the beds, noting they look amazing and offer truly fantastic overall value. People also highlight the smooth delivery process, explaining that items arrive on schedule and the support staff remains extremely helpful and professional. However, some customers also noted occasional issues with delivery delays, missing installation parts, or minor damages found upon arrival. A few reviewers experienced communication gaps with delivery couriers or faced frustrating delays when trying to quickly resolve unexpected product problems with their orders.

What people talk about most

Product

Customers had positive experiences with product, noting that the beds are extremely well made, sturdy, and... See more

Quality

Consumers find quality to be positive, frequently describing the products as sturdy, well-made, and stylish.... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting smooth and prompt... See more

Service

People report overwhelmingly positive experiences with the service, highlighting professional delivery and... See more

Staff

Reviewers highlight positive aspects of staff, consistently describing team members as helpful, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant product, works as intended, the building instructions were not the clearest but certainly got the job done. Naturally a very heavy product and took up a lot of space to build. Good quali... See more

Rated 5 out of 5 stars

I'm extremely pleased with my TV bed. The quality is brilliant – it's sturdy, stylish, and feels very well made. The TV mechanism works perfectly and adds a real touch of luxury to the bedroom. The... See more

Company replied

Rated 5 out of 5 stars

We ordered a cream super king TV bed after hunting online for a couple of weeks! Trying to find a tv bed that was nice, good quality and reasonably priced was proving difficult! We took the plunge up... See more

Company replied

Rated 5 out of 5 stars

In a world where customer service consists of a AI bot and frustrating options, TV Bed are a breath of fresh air. This will he the 2nd purchase from the team, customer service is outstanding, bed... See more

Company replied



Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Mattress Store

Written by the company

Buy from the UK’s Original TV Bed Company – with 0% Finance Available Discover the largest selection of luxury TV beds in the UK at unbeatable prices. Enjoy free delivery, with professional installation and next-day options available. Upgrade your sleep and entertainment experience with our exclusive TruSound™ audio technology, premium mattresses from Nest & Sealy, and bundle options featuring the latest 4K TVs. As the UK’s biggest stockist of TV beds, we guarantee comfort, quality and exceptional value — so you can relax and enjoy the perfect night’s sleep.

Written by the company


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 79% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,451)

271 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy with the product and…

Very happy with the product and customer service

9 November 2025
TV Bed logo

Reply from TV Bed

Thank you for your review. We’re really pleased to hear you’re happy with both the product and our customer service. Enjoy your purchase, and thank you for choosing us.

Rated 5 out of 5 stars

Where do I start I spoke to lovely man…

Where do I start I spoke to lovely man called rob from start to finish was best experience I could have asked for clear throughout and extremely helpful sorted my problem within minutes couldn’t fault him whatsoever very professional and lovely chap thank you very much ROB an extremely Satisfied customer I must say

9 January 2026
Unprompted review
TV Bed logo

Reply from TV Bed

Thank you for your review. We’re absolutely delighted to hear about your experience with us.

Providing clear, helpful, and professional support is exactly what we aim for, and it’s fantastic to know we was able to resolve everything so quickly and make the experience such a positive one for you.

Enjoy, and thank you for choosing us.

Rated 5 out of 5 stars

Bed is great

Bed is great, great quality and a lovely addition to the room

7 November 2025
TV Bed logo

Reply from TV Bed

Thank you for your review. We’re so pleased to hear you’re happy with the quality of the bed and that it’s a great addition to the room. Enjoy, and thank you for choosing us

Rated 4 out of 5 stars

Good communication

We had a problem with an incorrect box delivered as part of our order which we didn’t realise until we came to assemble the bed over the Christmas break for our daughter’s birthday. Unfortunately the warehouse was closed until the 5th January so the problem couldn’t be resolved initially, but we received a call shortly after Christmas to explain the situation and the correct box was delivered the first week back in January. I appreciate that someone took the time to update us over Christmas and we’re really happy with our now assembled bed.

10 December 2025
TV Bed logo

Reply from TV Bed

Thank you for your review. We’re really grateful for your understanding and patience, especially given the timing over the Christmas period and your daughter’s birthday.

We’re sorry again for the incorrect box being delivered initially, but we’re pleased we were able to keep you updated and resolve the issue as quickly as possible once the warehouse reopened. It’s lovely to hear that you’re now happy with the assembled bed.

Thank you for choosing us, and we hope your daughter absolutely loves her bed!

Rated 5 out of 5 stars

Excellent service

Excellent service from order to delivery. Would definitely recommend. Obsessed with my new bed! It is stunning! If you are considering buying one you have nothing to worry about getting them from this website!

5 November 2025
TV Bed logo

Reply from TV Bed

Thank you for your review. We’re absolutely thrilled to hear you had such a great experience from order to delivery, and even more so that you’re loving your new bed, stunning is exactly what we aim for!

Enjoy every moment in your new bed, and thank you again for choosing us.

Rated 5 out of 5 stars

Really good experience from start to finish

Really good experience from start to finish. Friendly & helpful in-store staff, easy ordering online, & great customer service (particularly helpful when I needed to delay delivery twice due to over running renovations!) The quality of the bed is excellent, and it’s well worth paying the extra for installation, the guys had it up in no time! I’m delighted with my bed, thank you!

4 November 2025
TV Bed logo

Reply from TV Bed

Thank you for your review. We’re delighted to hear that you had a great experience from start to finish, from our in-store team through to ordering online and delivery. We’re especially glad we could help accommodate the delivery delays around your renovations.

It’s wonderful to hear how pleased you are with the quality of the bed, and that the installation service was worthwhile. We hope you enjoy your bed for many years to come.

Rated 5 out of 5 stars

Delivered promptly

Delivered promptly. Bed is really good quality. Daughter is very happy.

17 July 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Thank you for your review. We’re really pleased to hear that the bed was delivered promptly and that you’re happy with the quality. It’s especially lovely to know that your daughter is so pleased with it.

If you need any assistance in the future, please don’t hesitate to get in touch.

Rated 5 out of 5 stars

Excellent Service

From ordering through to delivery and installation great service.

2 November 2025
TV Bed logo

Reply from TV Bed

Thank you for your review. We’re really pleased to hear you had a great experience from ordering through to delivery and installation.

If you need anything in the future, please don’t hesitate to get in touch. Enjoy your new TV bed!

Rated 5 out of 5 stars

Pleasantly surprised with my purchase

Pleasantly surprised with my purchase. Good high quality build. Easy to assemble. Well worth the money. Very well packaged and delivered promptly. Would definitely recommend.

7 December 2025
TV Bed logo

Reply from TV Bed

Thank you for your review. We’re really pleased to hear you were pleasantly surprised with your purchase.

It’s lovely to know you’re happy with the quality, found the bed easy to assemble, and that delivery and packaging met your expectations. Your recommendation means a lot to us.

Thank you again for choosing us, and please don’t hesitate to get in touch if you ever need anything.

Rated 5 out of 5 stars

Lovely bed

Lovely bed. We had full assembly and the men were quick, quiet, efficient and friendly. Thank you for a great service

7 December 2025
TV Bed logo

Reply from TV Bed

Thank you for your review. We’re so pleased to hear you’re happy with the bed and the service you received.

It’s great to know our assembly team were quick, efficient, and friendly, and that everything went smoothly for you. Thank you again for choosing us, and please don’t hesitate to get in touch if you ever need anything in the future.

Rated 5 out of 5 stars

Cannot fault anything about the buying…

Cannot fault anything about the buying or customer service experience, curtesy call on the day to see if I needed any support and a few weeks after to see how everything was. Bed is amazing and quality.
Customer experience is second to none and would recommend to anyone.
Thanks again guys and will pass on any recommendations I can for you

1 July 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Thank you for your review. We’re delighted to hear that you were happy with both the buying process and the customer service, and that our follow-up calls were helpful. It’s great to know that you’re loving the bed and that the quality has met your expectations.

Your recommendation truly means a lot to us, so thank you again for your support and kind words. If you ever need anything in the future, please don’t hesitate to get in touch.

Rated 5 out of 5 stars

If I could give more stars I would the…

If I could give more stars I would the ordering process was easy to follow clear instructions on when bed will be delivered. When the bed was delivered the delivery guys were absolutely lovely and the bed speaks for itself it’s stunning. I also had a call from someone in the shop who just wanted to double check that everything is okay and don’t hesitate to call them if I have any questions. Amazing company with quality items

11 December 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Thank you for your review. We’re delighted to hear that you found the ordering process clear and straightforward, and that the delivery went smoothly. It’s lovely to know our delivery team made such a positive impression and that you’re happy with how stunning the bed looks.

Thank you again for your kind words and support. Enjoy your new TV bed, and please don’t hesitate to get in touch if you ever need anything.

Rated 5 out of 5 stars

We ordered the single TV bed for our…

We ordered the single TV bed for our daughter as she has the box room and space is an issue, the bed has not disappointed in any way, beautiful design, colour and the tv mechanism is great, easy for our 7 yr old daughter to use. Can’t recommend the service and product enough!

8 December 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Thank you for your review. We’re delighted to hear that the single TV bed has been a perfect fit for your daughter’s room and that the design, colour, and TV mechanism have all met your expectations. It’s especially lovely to know that it’s easy for your 7-year-old to use and works so well in a smaller space.

Thank you again for your kind words and recommendation. If you ever need anything in the future, we’re always here to help.

Rated 5 out of 5 stars

Had the best experience here

Had the best experience here! Especially after my
Little boy destroyed the
Remote 5* service and super
Friendly!xx

2 January 2026
Unprompted review
TV Bed logo

Reply from TV Bed

Thank you for your review. We’re really pleased to hear you had such a great experience, and no worries at all, these things happen, especially with little ones around! It’s great to know our team was able to help and make it a stress-free experience for you.

Rated 1 out of 5 stars

Upsetting, feel scammed, not worth the money

Following on from my review on 6th June 2025, all I can say is to avoid this company. I received a reply on here and a curtesy call to say they’d be in contact in 2 weeks to arrange for the ripped and stained part of the bed to be delivered and set up. Alas, after 6 months of failed communication I am still with a huge ripped and stained bed and no support from this company. I paid over £1000+ for the bed and I am gutted. All I want now is a partial refund at the minimum, seeing as they clearly are unable to replace this part of the bed. I’d advise people to steer clear of this company.

24 April 2025
Unprompted review
Rated 5 out of 5 stars

Great bed

Great bed, no issues with delivery.

31 December 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Thank you for your review. We’re really pleased to hear you’re happy with the bed and that delivery went smoothly.

If you need anything in the future, please don’t hesitate to get in touch. Enjoy your new TV bed!

Rated 5 out of 5 stars

Super happy with our daughters Tv bed…

Super happy with our daughters Tv bed that we went and bought one for ourselves. Our daughter had a minor issue with hers which they sorted immediately. Bed is exceptional and customer care is brilliant ! We will be looking to now buy the son one in the new year. Thank you Tv beds - we wish we had found you sooner

22 December 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Thank you for your review. We’re absolutely delighted to hear that both you and your daughter are enjoying your TV beds, and it’s great to know that our team was able to resolve the minor issue quickly.

We’d love to help when the time comes to choose a TV bed for your son, so please don’t hesitate to get in touch when you’re ready.

Thank you again for your kind words, it truly means a lot to us.

Rated 5 out of 5 stars

Our new TV bed is perfect

Our new TV bed is perfect.
The whole process was fuss free. Having the ability to look view each of the beds on offer, helped enormously.
Delivery was arranged and installed on time.
Very happy.

29 November 2025
TV Bed logo

Reply from TV Bed

Thank you for your review. We’re delighted to hear that you’re happy with your new TV bed and that the whole process was smooth and hassle-free.

It’s great to know that viewing the different bed options helped with your decision and that delivery and installation went as planned.

If you ever need anything in the future, please don’t hesitate to get in touch. Enjoy your new bed!

Rated 5 out of 5 stars

Great product as well as customer…

Great product as well as customer service

27 November 2025
TV Bed logo

Reply from TV Bed

Thank you for your review. We’re delighted to hear that you’re happy with both the product and the customer service you received.

If you ever need anything in the future, please don’t hesitate to get in touch.

Rated 5 out of 5 stars

Really good quality bed, great service

Really good quality bed, quick delivery, nice delivery company/drivers. We ordered the single bed for my daughter and she loves it. Everything as described and I would recommend this company, great service.

21 July 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Thank you for taking the time to leave your review. We’re delighted to hear that you’re happy with the quality of the bed, the delivery experience, and the service you received. It’s especially nice to know that your daughter loves her new bed.

If you need anything at all in the future, please don’t hesitate to get in touch.

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