TUTOROO Reviews 

I am extremely disappointed with TUTOROO. I am a tutor (Divana) and I’ve had a student discontinue lessons after two sessions. According to their own "Teacher Protection Policy," tutors are guaranteed 50% of the fees for the first two weeks if a student quits.

However, getting this compensation is impossible. I have reached out multiple times through their platform and email, but I was ignored. I even tried contacting them on Facebook; they promised a response within 48 hours, but it has been much longer and still—silence.

TUTOROO collects the full payment from the student upfront but refuses to honor their obligation to the teachers. Seeing other reviews here, I realize I am not the only one facing this issue. They exploit tutors' time and effort without any accountability.

Avoid this platform if you value your time and work. They promise protection but deliver zero support.

When I had troubles in my description, the response team was ready to help and it was so fast that I understood where I was wrong and quickly corrected my errors.

Stay away from this company!!!!

They charged too much for my lessons from my credit card. Have been in endless conversations with their customer service for the last 4 months, always promising that they are processing my refund..now they decided not to pay me back and keep offering new tutors. I just want my money back and never again deal with this company!!

I recently joined TUTOROO as an English tutor and the onboarding process was simple and smooth. My profile was approved quickly, which is a great advantage for new tutors looking to start.
What I like about the platform is the flexibility—it allows you to set your own rates and schedule, and once you are connected with a student long-term, you can earn directly without commission after the first couple of weeks.
However, it’s important for new tutors to understand that students are not guaranteed. You need to actively promote your profile to get noticed. Also, the payment structure during the first two weeks can be a bit discouraging, as tutors do not receive full payment upfront and only earn partially if the student doesn’t continue.
Overall, TUTOROO is a good platform to gain experience and find private students, but it works best as a side hustle rather than a stable source of income.

SCAM WEBSITE!! Do not use this platform if you don’t want to risk losing your money.
I contacted several tutors, and they told me the platform had not paid them, which is why they refused to proceed with lessons. I requested a refund, but was informed that this was not possible.
Additionally, there was no clear step requiring users to review and agree to the payment terms before completing the transaction, which is highly concerning.
I HOPE NO ONE USES YOUR SERVICE ANYMORE!!

Unreliable platform. Many tutors shown as “available” are actually inactive or unresponsive. It’s misleading and wastes time reaching out to people who never reply. Don’t trust the availability status here.

The lecture is very interesting

The best app ever.Excellent

It's been over 6 months that I didn't get any news other than the usual "we are following up internally and will get back to you within 48h" regarding a refund request compliant compliant with Tutoroo's refund policy. Despite almost WEEKLY follow up on my end in the past couple of months. Mostly via the support team but I've also sent a couple of emails to contact.tutoroo. You also didn't provide me with any substancial response here either. Just promises to look into it but nothing done after MONTHS. That's quite some delay... Especially considering you promised to investigate this further also on here. I personnaly don't trust this website anymore that has been leading me on. Look at your cases in Belgium that have been pending for that long and you'll know who I am. I will not discuss it on the platform anymore. I want updates on Trustpilot because once I get back to the platform and emails you will continue with your "we are following up on this" for weeks/months as you've done so far. Btw you promised on Trustpilot 1,5 months ago to solve this if I contact you. I contacted you and you never replied and never solved this. Please update me here on Trustpilot when you are about to solve this and when this is solved. Anything other than that is just leading me on. Thank you

Experienced and skilled tutor. I would recommend.

This company is highly misleading — proceed with caution before purchasing.

I live in Cairo and specifically requested an in-person Czech tutor. I was asked to pay in advance, only to find out that the tutor was unavailable. It is unclear why the company allows payments to be processed before confirming tutor availability, as this creates a misleading expectation of service.

I made it clear that I was only interested in in-person lessons, not online alternatives. Despite this, the company has continued to ignore my refund request and instead offered online options that do not match what I paid for. DO NOT USE.

If a customer purchases in-person lessons, the company should either provide that exact service or issue a refund. Anything less is not acceptable.

A great teacher, very patient, very nice and explains in a very nice and precise way for me

I trust Tutoroo. I have students who could not continue their learning with me after the trial classes. Tutoroo returns 50% fee to me as compensation for the lessons. They delivered their promise, more than once.

Tutoroo is great for a tutor because of its flexible tutoring options. I am able choose online or face-to-face and there are also wide range of languages and subjects. It is also good for tutors like me who are looking for side income. The flexibility option is great as I am able to set my own schedule.
All in all, tutoroo is a great platform for both tutors and students.

Stay away from this portal is scam!
I worked as a teacher on Tutoroo, followed their policy, and never received any payment waiting over 3 months. The platform exploits educators, hides behind excuses, and refuses to honor agreements.

I’m a Spanish and Italian teacher and I’ve been working with Tutoroo since 2023. I’ve found it to be a great place to meet students. The support team is always friendly and quick to respond. Of course, I’ve had lots of enquiries that don’t always lead to bookings, but that’s because people can’t quite make up their minds (perhaps due to the price of my lessons) – it has nothing to do with the site itself.