Turner Motorsport Reviews 

90
TrustScore 1.5 out of 5

1.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

They took 4 days to tell me my $65 order was too valuable and I needed a payment method other than credit card for some reason bc I did not have order history with them. Absurd behavior…

Company replied

Rated 1 out of 5 stars

Mariah W is TERRIBLE. Their "replacement program lifetime guarantee is FAKE!! They do not "replace" anything. They take your money and then give you a credit to use on another item, not the one t... See more

Company replied

Rated 1 out of 5 stars

I would give 0 stars if possible believe every review on here! So I ordered a m52/M54 aluminum expansion tank that came DAMAGED TWICE. I requested the first time about bad packaging and they had a man... See more

Company replied

Rated 1 out of 5 stars

Sales rep on the phone was not friendly. Was quick to just tell me that all Mini Cooper N14 Piston rings were made by the same dealer. I said, that maybe, but the oil rings can be one piece or three... See more

Company replied

Company details

  1. Auto Parts Store
  2. Car Accessories Store

Written by the company

BMW parts & BMW accessories since 1993. Turner Motorsport is the #1 source of high performance BMW parts, OEM BMW replacement parts and BMW accessories. Specialists of BMW brake parts, BMW suspension upgrades.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

90 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.4

All reviews

(90)

12 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

BEST IN THE BUSINESS!

These guys are knowledgeable and get the job done. Whether its on the phone or online, they have always taken care of my needs. Great job guys!!!!!

25 October 2018
Unprompted review
Rated 5 out of 5 stars

Searching and selecting among…

Searching and selecting parts among categorized items gave me a great option to customize my car. Installation or caution information could help me for further equipment considerations.

8 October 2018
Unprompted review
Rated 5 out of 5 stars

Had what I needed at a fair price

Had what I needed at a fair price. My only issue was FedEx damaged package, so it was sent back before being delivered to me, and the re-delivery arrived too late for me to use, so I had to purchase locally.

9 March 2018
Unprompted review
Rated 5 out of 5 stars

From the first product I purchased from…

From the first product I purchased from Turner I realized this would be my one stop shopping for BMW parts. I have tried other suppliers but continue coming back to Turner for the consistent customer service and quality. This year I am approaching the 10K mark for items purchased through Turner's online store. The customer service is fantastic, shipping is very fast, packages come well protected, and the quality is always at a level I would be happy to put on my cars. Even when I have occasionally had to email them, their response has usually been within a couple of hours. I really appreciate their customer support and focus on assisting home installers who sometimes run into issues that aren't easily remedied via a web search.

6 March 2018
Unprompted review
Rated 2 out of 5 stars

You may wait for parts that show in stock, but end up backordered. Not good if youre a racer dependent on quick turnaround.

I race in WRL.and NASA, so parts availabilty is an important factor for purchase. All items were claimed to be in stock. The night before the ship date, i got an email notification that the parts were backordered. This happened 3 times until it took 4 weeks to get the parts. If it were the middle of race season, I might have missed a race. If youre a tuner, they have a great catalog, and may be worth the wait. If youre a racer, go to Bimmerworld. Much better experience and much better communication.

3 March 2018
Unprompted review
Rated 3 out of 5 stars

Ordered and paid for two front shocks…

Ordered and paid for two front shocks and springs. The shocks are direct shipped from Bilstein, but unknown to me they needed to be manufactured in Germany.! Contacted Bilstein US and were informed it will be a month until they are in the US. No ETA from Turner. Bilstein do not ship direct so expect all communication from Distributors.
I should mention that the springs have already arrived.

2 March 2018
Unprompted review
Rated 4 out of 5 stars

I was able to locate and purchase parts…

I was able to locate and purchase parts for my e46 M3 and had a great experience, I will definitely be a returning customer. I over-ordered some parts and had no problem returning them for a full refund to my PayPal account which was a great option for payment online without worrying about sharing my credit card information.

2 March 2018
Unprompted review
Rated 5 out of 5 stars

The ultimate BMW shop

I can always count on Turner for OEM and quality aftermarket goodies for my car, and with incredibly fast shipping. Their “Does this fit my car” tool works better than most others too!

1 March 2018
Unprompted review
Rated 4 out of 5 stars

Issue was resolved, it just took longer

Good customer service and excellent parts and prices. I am only giving a rating of 4 starts because I was sent the wrong part (two of the same side) with different part numbers on an order. When I discovered the mistake, I was unable to get the correct item shipped out to me without double paying and then being refunded even those I provided tracking with the returning the wrong part. In the end, the issue was resolved, it just took longer and extra money that I was later refunded.

1 March 2018
Unprompted review
Rated 5 out of 5 stars

Did wheel bearings on a E60 BMW Xdrive…

Did wheel bearings on a E60 BMW Xdrive i just got... Would have forgot to get new lock nuts and lock rings... Turner Had all the parts I needed... Plus good German F.A.G. bearings... I have bought from them before... and Will be back for More! Jaron

1 March 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look