Armani Code Profumo has been discontinued so I had hoped that this was somehow old stock. 100% NOT the genuine product. But it is a very well-packaged knock-off. I wish I could post my side-to-side ph... See more
Company replied
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Review summary
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Reviews shaping this summary
Yes lowest price on the net, crappy service. Item (perfume) would be in stock, you get a tracking number but nothing is moving after weeks. They say "systeem problem" Luckily after cancelling... See more
Company replied
My purchase was not a high value item, 3x shower gels not available in the UK. There was a delay due to a customs issue but the company called and emailed to let me know and it was resolved pretty qui... See more
Company replied
The tracking service is excellent I must commend. Right from the time I placed the order till it got to me, there was always a message which is quite impressive! The only downside for me is the contai... See more
Company replied
Company details
Written by the company
The ideal place for you to bring home all the goodies you’ve ever wanted from Turkey, with just a click. From the latest gadgets to the best pieces in fashion, find them all, right here. Turkish Souq is an e-commerce platform created in partnership with Qatar Post to shop the finest goods from Turkey, without leaving home.
Contact info
Beyler Caddesi No: 130 Cankaya, 06530, Ankara, Turkey
- +90 444 17 88
- info@turkishsouq.com
- www.turkishsouq.com
2.7
Poor
880 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
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Reply from Turkishsouq
Dear Customer,
Thank you very much for your nice comments and feedback! We always work to provide you with the best quality products and the best service. Your satisfaction made us very happy.
We hope to please you in your new purchases.
Best Regards,
TurkishSouq Team
Liger site shipped fast
22 July 2025
Reply from Turkishsouq
Dear Customer,
Thank you very much for your nice comments and feedback! We always work to provide you with the best quality products and the best service. Your satisfaction made us very happy.
We hope to please you in your new purchases.
Best Regards,
TurkishSouq Team
Do not order anything
Do not order anything ! Weeks and weeks of waiting and unless I made contact no one would have bothered to update me .
Not worth the price .
Utterly useless customer service .
16 July 2025
Unprompted review
Reply from Turkishsouq
Dear Customer,
We monitor logistics and customs processes on a daily basis. Your order appears to have been delayed due to a technical error in our logistics systems, and your order has been canceled as a result. We are sorry for your negative experience. We are making every effort to provide you with excellent service.
Best Regards,
TurkishSouq Team
Reply from Turkishsouq
Dear Customer,
Thank you very much for your nice comments and feedback! We always work to provide you with the best quality products and the best service. Your satisfaction made us very happy.
We hope to please you in your new purchases.
Best Regards,
TurkishSouq Team
I highly recommend this business…
I highly recommend this business Turkishsouq, I was completely impressed with their professionalism and customer service. The product quality is outstanding, delivery was fast it exceeded my expectations.
22 June 2025
Reply from Turkishsouq
Dear Customer,
Thank you very much for your nice comments and feedback! We always work to provide you with the best quality products and the best service. Your satisfaction made us very happy.
We hope to please you in your new purchases.
Best Regards,
TurkishSouq Team
Beware of this company
Beware, the goods I received are fake and of very poor quality. The company has suggested that the goods can be returned by dropping off at a FedEx depot. The nearest is 30 miles away and they won’t arrange a home collection.
22 June 2025
Reply from Turkishsouq
Dear Customer,
We see that a detailed evaluation of your order has been conducted based on the complaint you submitted to us.
Comparisons have been made between the product listed on our website and the product delivered to you. We confirm that your order was delivered correctly and completely. Because the product is a perfume, the color of the bottle may vary depending on lighting, photography angle, etc.
As we always prioritize customer satisfaction, your return request has been approved to ensure your satisfaction, and you are expected to return your order to the nearest FedEx.
If you need additional information or assistance, please do not hesitate to contact us. We are here to assist you.
https://turkishsouq.com/collections/perfumes
Best Regards,
TurkishSouq Team
Reply from Turkishsouq
Dear Customer,
Thank you for contacting us. We apologize for the negative experience you had with your order. info@turkishsouq.com If you forward the above request to us, we will investigate the issue and assist you.
We look forward to hearing from you if we can be of further assistance.
Best Regards,
TurkishSouq Team
Reply from Turkishsouq
Dear Customer,
We ship the products as soon as we receive them from the sellers. In general, your product will be delivered within the shipping time you choose (7-10 business days) from the date of order. It may vary according to the shipping standards of the international postal service and customs times. Thank you very much for your feedback! We always work to provide you with the best quality products and the best service.
We hope to make you more satisfied with your new purchases.
Best regards,
TurkishSouq Team
Fast and safe delivery great product 👍…
Fast and safe delivery great product 👍 thanks all
7 July 2025
Unprompted review
Reply from Turkishsouq
Dear Customer,
Thank you very much for your nice comments and feedback! We always work to provide you with the best quality products and the best service. Your satisfaction made us very happy.
We hope to please you in your new purchases.
Best Regards,
TurkishSouq Team
Not the real product
I ordered my favourite cologne from Turkishsouq as they offered the 2 for 1 deals on it at a good place. I also read enough reviews to suggest it was worth the risk.
So the smell was pretty accurate when I tried it so I was pretty stoked. However, it became evident that the scent mostly disappeared after just 10-20 minutes, whereas the original lasted hours.
So, you're better off paying the full amount than ordering from this website as the quality is just not worth it in the end. Not unhappy I took the risk but most definitely will never order again from them. The cologne I ordered is the title below for reference. Don't waste your money here.
giorgio-armani-acqua-di-gio-profumo-edp-125-ml-mens-perfume
Extra note: I left a review on their website and they gave the same lame response, then they didn't even post the review. So imagine how many bad reviews they have censored.
5 July 2025
Unprompted review
Reply from Turkishsouq
Dear customer,
We have submitted the necessary documents regarding the originality of the products to the relevant authorities for customs procedures.
You can review the positive comments of our other customers regarding the originality of our perfumes by clicking the link below.
If you have any questions, our customer service team will be happy to assist you with your order.
https://turkishsouq.com/collections/perfumes
Can you share the images of the product you purchased with us at info@turkishsouq.com?
Best regards,
TurkishSouq Team
I have never problem with this site,i…
I have never problem with this site,i like it very good and fast delivery to Denmark Thank you
24 June 2025
Reply from Turkishsouq
Dear Customer,
Thank you very much for your nice comments and feedback! We always work to provide you with the best quality products and the best service. Your satisfaction made us very happy.
We hope to please you in your new purchases.
Best Regards,
TurkishSouq Team
Feel cheated
Offer was for buying first perfume at full price and second perfume for free. Chose Fahrenheit 32 as first perfume and Dior Pour Homme as second one. Received only the first one, not the second and your after sales service keeps on justifying it. Not at all satisfied.
23 June 2025
Reply from Turkishsouq
Dear Customer,
Thank you for contacting us. We apologize for the negative experience you had with your order. info@turkishsouq.com If you forward the above request to us, we will investigate the issue and assist you.
We look forward to hearing from you if we can be of further assistance.
Best Regards,
TurkishSouq Team
The best company the best service the…
The best company the best service the best delivery on time more than five stars
Thank you
23 June 2025
Reply from Turkishsouq
Dear Customer,
Thank you very much for your nice comments and feedback! We always work to provide you with the best quality products and the best service. Your satisfaction made us very happy.
We hope to please you in your new purchases.
Best Regards,
TurkishSouq Team
Loved loved my perfume couldn't find it…
Loved loved my perfume couldn't find it in Australia as its discontinued. Super fast shipping. Communication well on point. Will definitely be buying again already made another order.. Thank you
23 June 2025
Reply from Turkishsouq
Dear Customer,
Thank you very much for your nice comments and feedback! We always work to provide you with the best quality products and the best service. Your satisfaction made us very happy.
We hope to please you in your new purchases.
Best Regards,
TurkishSouq Team
It's a fake perfume not original
It's a fake perfume not original. I ordered 2 perfumes and paid almost like original price. for it and It was fake. not even close smell to the original one.
just know its not worth it to buy from them. they sell fake product with original price tag.
23 June 2025
Reply from Turkishsouq
Dear customer,
We have submitted the necessary documents regarding the originality of the products to the relevant authorities for customs procedures.
You can review the positive comments of our other customers regarding the originality of our perfumes by clicking the link below.
If you have any questions, our customer service team will be happy to assist you with your order.
https://turkishsouq.com/collections/perfumes
Can you share the images of the product you purchased with us at info@turkishsouq.com?
Best regards,
TurkishSouq Team
Wow fastest delivery and really good…
Wow fastest delivery and really good packaging! Impressed and will order again!
21 June 2025
Reply from Turkishsouq
Dear Customer,
Thank you very much for your nice comments and feedback! We always work to provide you with the best quality products and the best service. Your satisfaction made us very happy.
We hope to please you in your new purchases.
Best Regards,
TurkishSouq Team
We have not received our parcel??
22 June 2025
Reply from Turkishsouq
Dear customer,
Can you please contact us at info@turkishsouq.com with your order number. We will be happy to assist you.
Best Regards,
TurkishSouq Team
Wrong puzzle was sent.
Wrong puzzle was sent! While the shipment came quickly... It was not what I ordered. I am still trying to get what I actually ordered. I’m still waiting for review and to find out how you’re going to get this corrected. Very disappointed.
21 June 2025
Reply from Turkishsouq
Dear Customer,
Thank you for contacting us. We apologize for the negative experience you had with your order. info@turkishsouq.com If you forward the above request to us, we will investigate the issue and assist you.
We look forward to hearing from you if we can be of further assistance.
Best Regards,
TurkishSouq Team
Reply from Turkishsouq
Dear Customer,
Thank you very much for your nice comments and feedback! We always work to provide you with the best quality products and the best service. Your satisfaction made us very happy.
We hope to please you in your new purchases.
Best Regards,
TurkishSouq Team
Fast and accurate service.
21 June 2025
Reply from Turkishsouq
Dear Customer,
Thank you very much for your nice comments and feedback! We always work to provide you with the best quality products and the best service. Your satisfaction made us very happy.
We hope to please you in your new purchases.
Best Regards,
TurkishSouq Team
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