TunnelBear Reviews 115

TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

have used it for years without issues, but now the freeware is locked to "fastest route" so i cant connect my vpn to neighbouring countries.. it will now be deleted and i wont come back!!

Rated 1 out of 5 stars

Used to be good but last couple of months or so have been awful. System tray icon will show connected but you are not. On main screen again part of it showing connected but 'Error' displayed. Constant... See more

Rated 1 out of 5 stars

Wow, what a great move to "lock" the freeware version on Christmas and leave only "fastest" route which no one sane uses in the first place? At least tell people in advance that you are cuttin... See more

Rated 5 out of 5 stars

The basic free product does exactly what it says on the tin. The sign up process is both easy and ADORABLE, and you are up and running instantly. I'm sure it lacks bells and whistles available from... See more

1.8

Poor

TrustScore 2 out of 5

115 reviews

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Rated 1 out of 5 stars

was good but horrible now.

have used it for years without issues, but now the freeware is locked to "fastest route" so i cant connect my vpn to neighbouring countries.. it will now be deleted and i wont come back!!

10 April 2026
Unprompted review
Rated 1 out of 5 stars

Such a shame

Used to be really good, but since the last update it's now absolutely useless. Would not recommend anymore.

12 February 2026
Unprompted review
Rated 1 out of 5 stars

Used to be a 5 star

Used to be a 5 star, post Dec 2025 I'd give it zero if I could, trying to force people to pay (or you could just a get a good paid/free VPN)

5 February 2026
Unprompted review
Rated 1 out of 5 stars

Worst VPN on the market

Worst VPN on the market . I took it for 2 things . Instagram jailbreak clones and p2p downloading . Both are not working. I took another provider , works perfectly fine . U can’t find a worst service online , just don’t do it

1 December 2025
Unprompted review
Rated 1 out of 5 stars

Christmas Miracle

Wow, what a great move to "lock" the freeware version on Christmas and leave only "fastest" route which no one sane uses in the first place?

At least tell people in advance that you are cutting down the free version completely, so we can find the replacement?

Just a scum move, I remember three-four years ago this company actually cared about the consumers.

Just sad.
Merry Christmas lol.

25 December 2025
Unprompted review
Rated 2 out of 5 stars

Bad customer service!

Bad customer service!
There's been a bug for quite some time, I've brought it to their attention numerous times but I keep getting the same generic reply that they know and are working on it... This bug has existed for years now. I do not recommend this app at all.

1 September 2025
Unprompted review
Rated 1 out of 5 stars

If I could give them zero stars I would…

If I could give them zero stars I would but there's no option for that.

Customer service is non-existent.

Their software is buggy and when it stops working it not only doesn't connect to the VPN, but it locks you out of your "normal" connection.

Don't give these people your money they don't deserve it.

12 September 2025
Unprompted review

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