1. Steak size inconsistency 2. Pork joint very fatty. 3. Sausages adequate, but not great Tuckers have replied saying they can’t link my review to an order, the implication being that I’ve made t... See more
Company replied
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See what reviewers are saying
This family run business is supplied by organic gower based farmer so the lamb is slat marsh’s fed and the pork and beef are the most tasty prime meat I have tased . Ordering was so easy and for 3.8kg... See more
Quality of the meat was exceptional and very good value considering its quality. The highlight for myself was the salt marsh lambs liver - it was lovely to have it all prepared, without having to cu... See more
Beautiful, tender and flavoursome meat. Love salt marsh lamb and this totally lived up to our expectations. Lovely sized joints, well packed and delivered fresh and on time. Our Xmas dinner was beauti... See more
Company details
Information provided by various external sources
Tuckers is a traditional butcher, established in 1984 in Penclawdd on the Gower Peninsula in South Wales. The business originally supplied the local community with fresh meat, frozen goods and groceries from the shop and through a home delivery service. We couple traditional butchery practices with modern cutting styles to produce high quality cuts of Gower meat suitable for any menu. Our meat is sourced as livestock from farms on Gower and surrounding areas and carry out all our butchery from carcass form, providing full traceability from farm to your door.
Contact info
20 Newton Road, Mumbles, SA3 4AX, Swansea, United Kingdom
- customer.service@tuckersbutchers.com
- www.tuckersbutchers.com
4.7
Excellent
724 reviews
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Replied to 100% of negative reviews
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Nothing special
The lamb chops were tiny and had very little fat, like supermarket chops, when cooked they were less than a centimeter thick. The lamb rump joints were so small we needed one each which made for very expensive dinner.
31 March 2025
Reply from Tuckers Butchers
We only wished that you had contacted us directly instead of publishing a review online. You’ll understand that we can’t do a great deal to help if you don’t get in touch and this review was the first that we heard about this matter.
Small independent businesses need all of the help and support that they can get, reviews like this can be damaging, unhelpful and come across as quite spiteful when you could simply have picked up the phone or dropped us an email.
If you have any other issues then please do drop us a line at customer.service@tuckersbutchers.com or call in at the shop.
With regards the cuts of lamb that you received, as you're aware, these are sold on weight and not dimensional size so you'd had received what you ordered. As for how they looked after cooking, we don't comment on our customers' methods or styles of cooking.
Good service all round and quality…
Good service all round and quality products. I would like to see a way I can return the wool insulation packs to you for re-use. It seems a shame to have to throw them away when the are perfectly re-cyclable!
17 March 2025
Excellent every time
I’ve ordered from Tuckers multiple times now with national delivery and they are brilliant. Excellent quality meat and a great service every time.
17 March 2025
Absolutely fantastic....…
Absolutely fantastic....can't say any more...ordering easy..delivery on time and the most amazing Lamb I've ever had the pleasure to cook ....can't recommend enough 👌
10 March 2025
Perfect
OMG! We had a local delivery to Gower.
The fillet steak was absolutely incredible. Also great gluten free sausages and gorgeous bacon. I have a freezer full now but on a mission to eat it all to order more lol Highly recommended!
10 March 2025
Good customer service!
The meat was OK. I did find the website extraordinarily confusing especially between weight and price. I chose my option and it would say one price but when I came to the checkout it was a completely different price. I'm fairly tech savvy and can navigate sites without issues but this was a novelty. However, the response from Customer Service was good.
27 January 2025
Excellent service
Excellent service. Very kindly phoned me when they couldn't supply my exact order and offered refund or substitution of a similar product. I was very grateful to be offered the choice rather than be left short or a wrong replacement. Definitely going to go back to them often.
27 January 2025
Always great service
Beautiful meat and Turkey crown so easy to carve and very tasty. Easy to pick up from Mumbles shop. Well done
28 December 2024
An excellent quality delivery as usual
An excellent quality delivery as usual. We are never disappointed with your produce.
28 December 2024
Chateaubriand
Extremely tender piece of beef fillet. Will buy again for a special New Year’s Eve meal
31 December 2024
Beautiful Meat
Beautiful Meat, Great delivery, all in all, a good place to get your meat from.
Very pleased.
9 December 2024
Great salt marsh lamb
Everything arrived as requested. But above all the lamb was delicious.
9 December 2024
late,steak badley cut,went fom tlhick…
late,steak badley cut,went fom tlhick to thin.
25 November 2024
Reply from Tuckers Butchers
We can’t link your review to any order on our system but we’re so sorry if you had a problem with your order. We only wished that you’d contacted us directly instead of publishing a review online.
You’ll understand that we can’t do a great deal to help if you don’t get in touch directly and if you had then we’d have been happy to try and arrive at a solution. We pride ourselves on our products and service and would never knowingly send our sub-standard items to our customers.
During these very difficult times, when small independent businesses need all of the help and support that they can get, reviews like this can be damaging and unhelpful when any perceived problem could have been easily rectified.
If you have any other issues, or would like to discuss this one further, then please do drop us a line at customer.service@tuckersbutchers.com.
Excellent product Delivery was prompt and the product is…
Delivery was prompt and the product is exceptional.
Will place another order soon.
25 November 2024
Great as usual
Great as usual
This was my 4th order from Tuckers. The meat as always was top quality. Everying arrived chilled and nicely packed. Looking forward to cooking up more lovely meals with what's now in my freezer.
11 November 2024
Very good meat and well prepared prices…
Very good meat and well prepared prices are good for the quality you get.
Good and responding to customer queries too.
11 November 2024
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