T S Gas Reviews 

54
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Tom, the TSGas engineer, came when he said he would, and repaired my gas fire which required replacing the "Mertik" receiver. He had the part in his truck – extra credit for that! All done and dusted... See more

Rated 5 out of 5 stars

TS Gas are easy to deal with, professional and offer a complete service. I am very happy with the work they have done and the team involved.

Rated 5 out of 5 stars

Second opinion saved over £1000 A repair from another company exposed or caused a slow drip from our overflow pipe. Quoted a lot of money from the original company for replacing a lot of the... See more

Rated 5 out of 5 stars

I would like to recommend TSGas. TSGas replaced my central heating boiler three weeks ago and it has been working perfectly ever since. Charlie did an excellent job. He was punctual, polite, profes... See more

Company details

  1. Home & Garden

Written by the company

TS Gas specialises in boilers, heating, renewable energy and bathroom installation services in Reading & surrounding areas to help its domestic and commercial clients.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

54 reviews

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4.7

All reviews

(54)

16 reviews in the last 12 months

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Rated 5 out of 5 stars

I have used TS Gas for the last 5 years…

I have used TS Gas for the last 5 years from the installation of a boiler, to servicing and problem solving gas or plumbing issues. Over the years I have met Tom and many of his team. Without exception they have always been understanding, clean, efficient and they have explained any problems and provided resolutions i.e. completely professional. Never any issues about using them again.

19 May 2025
Unprompted review
Rated 5 out of 5 stars

Tom provided a professional yet…

Tom provided a professional yet personal service from the outset. His advice and pricing were both very clear. The team who delivered the project were very professional and extremely helpful as was the engineer who attended to carry out a minor system amendment.

31 March 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Tom and the team provide great service, help and guidance moving our boiler and hot water tank. Making sure the flue of the gas boiler was relocated in a neat and unobtrusive way. I recommend them!

12 May 2025
Unprompted review
Rated 5 out of 5 stars

Great service provided by TS Gas

Great service provided by TS Gas. I only required a gas pipe to be moved which to some companies i contacted didn't warrant a reply but i received a quick and professional response from TS gas. Quick and effortless process throughout. Thanks again.

16 May 2025
Unprompted review
Rated 5 out of 5 stars

Professional job at a reasonable price

TSGas have just replaced our boiler. The engineers were courteous, tidy and professional and have done a good job at a fair price in our opinion. Given our experience I can’t recommend them more highly.

21 March 2025
Unprompted review
Rated 5 out of 5 stars

We had trouble with a fairly new boiler…

We had trouble with a fairly new boiler that prematurely failed due to being connected via our water softener. The boiler was not designed for treated water. TS Gas came in and sorted the issue and replaced the boiler and water tank. They were competent, courteous , and did the work on time and budget. Big thanks to them! I highly recommend them!

27 February 2025
Unprompted review
Rated 5 out of 5 stars

Replacement of boiler parts

Our central heating was running into problems with the boiler pressure and the pipework around the cylinder. TS Gas quickly identified the issues and successfully replaced the cylinder pipe and the boiler expansion vessel. They were friendly and thorough and answered all our queries

28 January 2025
Unprompted review
Rated 5 out of 5 stars

New boiler

I just had a new boiler installed with TS Gas. Tom was very polite and easy to deal with booking in all the work at what I think was a fair price. Matthew did a great job installing the boiler which is very neat and all working well.

16 December 2024
Unprompted review
Rated 5 out of 5 stars

Polite and helpful engineer

Polite and helpful engineer. Arrived on the day booked, talked through the two issues in detail and showed me the problem and explained how they were to be resolved. Good service, sorted to leaks and was a pleasure to deal with. I would recommend TS Gas.

27 November 2024
Unprompted review
Rated 5 out of 5 stars

I would recommend TS Gas

I would recommend TS Gas. They replaced an old gas boiler with a new electric one which involved a lot of new pipe work and an upgrade to the electrics in the house. All their personnel were competent, very easy to deal with and they cleaned up every time they left. Tom Stephens was in touch throughout the work ensuring I was happy. They also accommodated my timescale. Thanks Tom.

5 November 2024
Unprompted review
Rated 5 out of 5 stars

I would like to recommend TSGas.

I would like to recommend TSGas.
TSGas replaced my central heating boiler three weeks ago and it has been working perfectly ever since.
Charlie did an excellent job. He was punctual, polite, professional and clearly very skilled. He was very knowledgeable about heating systems and was happy to discuss the working of the boiler and indeed the entire heating system. He did an excellent job without any problem and left the site clean and tidy. It took less time than predicted and the final price was as previously quoted.

19 September 2024
Unprompted review
Rated 5 out of 5 stars

Good job

The tradesmen were hard working clean and tidy. Arrived on time and were polite and listened when asked questions concerning the job. Given our experience i would highly recommend TS GAS. Also they completed on time and price

23 September 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful people who care and brilliant service too



T S Gas




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Overview

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137 reviews

Reviews aren't verified

Eleanor Pitts
9 reviews







2.10.2024 For years I have been feeding back just how amazing TS Gas is. Yesterday I was more grateful to them than I could ever begin to express. Two days ago a British Gas engineer left my very elderly neighbour without heating after the engineer broke a bracket on her boiler when he was there to do an annual service.
All it needed was two new rivets fitted onto the bracket but the man did not have rivets on his van so he condemned the boiler, shut off the gas and said she should get a new boiler.
I phoned TS Gas yesterday and Charlie was at the house before 9am, put in two new rivets and all was set to turn on the gas when he discovered that the regulator to the meter was faulty. He contacted SGN who came out within the hour and all is now well. My neighbour is toasty warm and happy.
TS GAS YOU ARE WONDERFUL!!!
HURRAH for you and HUGE thanks as always to you all - Elaine, Tom and Charlie

2 October 2024
Unprompted review
Rated 5 out of 5 stars

Flawless service

Tom and his colleagues at TS Gas, have conducted the annual safety inspection of gas appliances in our home, for a couple of years now. Punctual and polite, they performed their checks, leaving everything exactly as they had found it. Certification and invoice sent through immediately after the visit, I cant recommend this business highly enough.

19 September 2024
Unprompted review
Rated 1 out of 5 stars

Unprofessional business! Avoid!

I used them twice. On the first job they kept rescheduling me a few times and I had to take time off work but the job was done ok.
On the second job they came twice because the problem was not fixed after the first visit . They told me over the phone that they will not charge for the first visit and I will only have to pay for the second visit. Now after 8 months they’ve sent me the invoice for the first visit as well!
I would not trust them!
Avoid!

31 July 2024
Unprompted review
Rated 5 out of 5 stars

Great professionalism and service

Tom recently fitted a gas fire into a fireplace designed for an open fire. This was not straightforward as he had to drill through walls to ensure that the gas pipe was not obvious. He also had to drill through an external wall to fit a vent.
Overall a great job:
•Great service
•Great booking admin
•Great contactability
•Great professionalism
I was so impressed that I have asked him to take over the servicing of my central heating system

20 June 2024
Unprompted review

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