Ads actuslly put me off somewhat. Seems to promote miracle growth when common sense would say impossible. As most companies do. In the checkout process there were several add ons, i find this practis... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Really good product. Noticed a difference after nearing 2 mnths. Didn’t irritate my sensitive scalp & even saw my dry scalp improve. Going to continue using as tried so many products over the years th... See more
Company replied
All I’ve done so far was order the product. I have no idea how it works or if it works, but I will come back & write an honest review after trying it for awhile. Ordering it, was straightforward, but... See more
Company replied
The product seems good and I hope it’s working - my hair does seem the better for it but I’m not sure how much thicker it is. What I dislike is the somewhat aggressive tone in the marketing emails whi... See more
Company replied
4.3
Excellent
1K reviews
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy website to navigate
Easy website to navigate, just ordered so hopefully can be happy with my future hair growth!
16 May 2026
Unprompted review
Reply from HaloGrow
Hello Olivia,
Thank you so much for your kind feedback. We’re delighted to hear that you found our website easy to navigate and that your ordering experience was a smooth one.
We truly appreciate you choosing HaloGrow and are excited to be part of your haircare journey. Thank you again for your support, and we hope your experience with the product continues to be a positive one.
If you ever have any questions or would like to share more feedback, please feel free to reach out to our support team at customercare@tryhalogrow.com — we’ll always be happy to help.
Warm regards,
HaloGrow Team
Dodgy AF
My issue is not with the product it is with the ordering process. I had originally bought one bottle to try. Logged in to order 1 more bottle and when going through the complete order process their system wanted to add scalp massagers, I couldn't deselect them so I stopped the order to check with them how to get it off my order. I emailled them, got a automated reply and a ticket no. to receive a follow up. In the meantime they processed an order for 4 bloody bottles. 2 days later Mia replied saying bad luck too late your order is on its way. I contacted Paypal who informed me that I was set up for auto payment with them which I NEVER do but and have now blocked them. Will never buy again.
20/5/2026
I am happy to report that Halo Grow have issued me with a refund after some correspondence with them.
14 May 2026
Unprompted review
Reply from HaloGrow
Hello Julie,
Thank you for your patience while our team was looking into this matter for you. It seems that our team was able to address your concern — hopefully to your satisfaction. :)
However, if there’s anything else we can do for you, please don’t hesitate to reply to our last email or send us a new message at customercare@tryhalogrow.com. We’ll always be happy to assist you further.
Warm regards,
HaloGrow Team
I received the product very quickly
I received the product very quickly. I hope it works. I won't know until I have used it for about 8 weeks.
16 May 2026
Unprompted review
Reply from HaloGrow
Hello Carol,
Thank you for taking the time to share your feedback with us. We’re so pleased to hear that your order arrived quickly, and we truly appreciate you choosing HaloGrow.
We understand that everyone’s experience is unique, and we’re grateful for your patience as you continue incorporating the product into your routine. Thank you again for your support and trust in our brand.
If you ever have any questions or would like to share additional feedback along the way, please feel free to contact our support team at customercare@tryhalogrow.com — we’ll always be happy to assist you.
Warm regards,
HaloGrow Team
Have purchased before and it is making…
Have purchased before and it is making a difference to my hair it’s definitely thicker than before .
16 May 2026
Unprompted review
Reply from HaloGrow
Hello Jennifer,
Thank you so much for your continued support and for taking the time to share your experience with HaloGrow. We’re so pleased to hear that you’ve noticed positive changes and that your hair feels thicker than before.
It means a lot to us to be part of your haircare journey, and we truly appreciate your trust in our brand. Hearing feedback like yours is incredibly encouraging for our team.
If you ever have any questions or would like to share more feedback, please feel free to reach out to our support team at customercare@tryhalogrow.com — we’ll always be happy to assist you.
Warm regards,
HaloGrow Team
Reply from HaloGrow
Hello Gary,
Thank you for your feedback and for taking the time to share your experience with HaloGrow. We’re so glad to hear that you found the process easy and straightforward.
We truly appreciate your support and are grateful to have you as part of our community. If you ever have any questions or additional feedback, please feel free to contact our support team at customercare@tryhalogrow.com — we’ll always be happy to help.
Warm regards,
HaloGrow Team
I returned both orders to HaloGrow with…
I returned both orders to HaloGrow with their returns acceptance and sent it by recorded delivery only for Halo Grow to reject the return and subsequently sent it back to me. I provided all the information they needed but they had technical issues with their “portal” and have made a false statement that I did not provide the returns information. I will be launching a fraud case with my bank and have all the correspondence to prove this company lies!
16 May 2026
Unprompted review
Reply from HaloGrow
Hello Leigh,
Thank you for sharing your feedback with us. We’re sorry to hear that you may have experienced an issue, and we’d really like the opportunity to help make things right.
Our support team has sent you an email with more information in hopes of resolving the matter as quickly as possible. If you haven’t seen it yet, we kindly ask that you check your inbox (and spam/junk folder just in case).
If you’re unable to locate the email, please feel free to reach out directly to us at customercare@tryhalogrow.com, and our team will be happy to assist you further right away.
Warm regards,
HaloGrow Team
You sight seemed very professional and…
You sight seemed very professional and independent reviews were good. Communications were swift and pleasant and when there was a pause in the ordering process due to difficulties on my side you quickly offered me an increased discount. This friendly encouragement sealed the deal.
15 May 2026
Unprompted review
Reply from HaloGrow
Hello Heather,
Thank you so much for your thoughtful feedback and for choosing HaloGrow. We’re delighted to hear that you found our website professional and that your experience with our communication and support team was a positive one.
We truly appreciate your kind words and are so pleased that our team was able to provide friendly and helpful assistance throughout the ordering process. Creating a supportive and welcoming experience for our customers is very important to us.
If you ever have any questions or would like to share more feedback in the future, please feel free to contact our support team at customercare@tryhalogrow.com — we’ll always be happy to assist you.
Warm regards,
HaloGrow Team
Absolutely shocking treatment as my…
Absolutely shocking treatment as my money was taken from my account all transactions have been sent over and over again showing funds removed from my account. Apparently the team has not been able to find my order nor trace anything yet money has been taken out and have shown all evidence of this .
I have made contact and Customer service (Mia) continues to send email after email requesting the same thing when I give them everything asked continuously then each email promises to be the last by halo but 10 emails without any solution or product being sent.
What a joke $150 + wasted and hours of my time.
Seriously don’t risk your money or time ordering from this shonky time wasting service & company!
Zen desk is pathetic service
12 emails back and forth with still no resolution.. keep away they are stealing our money!
Up to 13 emails back after I answered the question saying the same thing they are not legit!
Final update just spoke to my bank & this so called company has tried 6 more attempts to get more money out from my account!!!
Fraud investigation is now underway!
15 May 2026
Unprompted review
Reply from HaloGrow
Hello Fran,
Thank you for taking the time to share your feedback with us. We’re sorry to hear that you may have experienced an issue with your order or experience.
Our support team has sent you an email in hopes of resolving this for you as quickly as possible. When you have a moment, please check your inbox (and spam/junk folder just in case) for our message.
If you’re unable to find the email, please feel free to contact us directly at customercare@tryhalogrow.com so we can assist you right away and help address your concerns.
Warm regards,
HaloGrow Team
Have only been using it a couple of…
Have only been using it a couple of weeks so still hopeful it will be a big improvement to my thinning hair
16 May 2026
Unprompted review
Reply from HaloGrow
Hello Millie,
Thank you for taking the time to share your experience with HaloGrow. We’re so happy to hear that you’ve started your journey with us, and we truly appreciate your patience and optimism while continuing to incorporate the product into your routine.
We’re grateful for your support and hope your experience continues to be a positive one. If you ever have any questions or would like to share additional feedback along the way, please feel free to contact our support team at customercare@tryhalogrow.com — we’ll be happy to assist you.
Warm regards,
HaloGrow Team
Amazing product and reasonably priced
Amazing product and reasonably priced. Just ordered my second batch. Hair is def thicker and it’s easy to use.
16 May 2026
Unprompted review
Reply from HaloGrow
Hello Mrs Lynne,
Thank you so much for your wonderful feedback and for coming back for your second order with HaloGrow. We’re delighted to hear that you’ve been enjoying the product and that you’ve found it easy to incorporate into your routine.
We truly appreciate your support and are grateful to be part of your haircare journey. Hearing positive experiences like yours means so much to our team.
If you ever have any questions or would like to share additional feedback, please feel free to reach out to our support team at customercare@tryhalogrow.com — we’ll always be happy to help.
Warm regards,
HaloGrow Team
Good product which does as it…
Good product which does as it advertises.
Economic and easy to use
23 April 2026
Unprompted review
Reply from HaloGrow
Hello Denise,
Thank you for taking the time to share your feedback with us. We’re so pleased to hear that you’ve been enjoying the product and found it economical and easy to use as part of your routine.
We truly appreciate your support and are grateful to have you as part of the HaloGrow community. Feedback like yours means a lot to our team.
If you ever have any questions or would like to share additional feedback, please feel free to contact our support team at customercare@tryhalogrow.com — we’ll always be happy to assist you.
Warm regards,
HaloGrow Team
Hopeful
The recommendations were believable. I am so hopeful for it to work. Fingers crossed!
15 May 2026
Unprompted review
Reply from HaloGrow
Hello Corinne,
Thank you so much for taking the time to share your feedback and for choosing to give HaloGrow a try. We’re so happy to hear that you found the information helpful and that you’re feeling hopeful as you begin your journey with the product.
We truly appreciate your support and are grateful to be part of your self-care routine. Thank you again for placing your trust in HaloGrow.
If you ever have any questions or would like to share more feedback along the way, please feel free to reach out to our support team at customercare@tryhalogrow.com — we’ll always be happy to help.
Warm regards,
HaloGrow Team
Happy customer
I’ve only been using Haloglow for a few weeks so a little early, one thing I’ve noticed is how healthy my hair feels since using the product.
1 May 2026
Unprompted review
Reply from HaloGrow
Hello Colleen,
Thank you for taking the time to share your experience with HaloGrow. We’re so pleased to hear that you’ve already noticed your hair feeling healthier after just a few weeks of use.
We truly appreciate your support and are grateful to be part of your haircare journey. Hearing feedback like yours means a lot to our team.
If you ever have any questions or would like to share more feedback as you continue using the product, please feel free to contact our support team at customercare@tryhalogrow.com — we’ll always be happy to assist you.
Warm regards,
HaloGrow Team
HaloGrow only put my order in today, looking foward to the product, hoping it works as good like the people in the comments and picture say it is Thank You Josie McNab
My hair is getting thinner, have seen other products advertised and didn't feel confident to try them. I just felt Halogrow might be the answer and I liked the way it was advertised
3 April 2026
Unprompted review
Reply from HaloGrow
Hello Josie,
Thank you so much for taking the time to share your thoughts and for choosing HaloGrow. We’re truly grateful for your trust in our brand and so pleased to hear that you felt confident giving our product a try.
We understand how personal the haircare journey can be, and it means a lot to know that our approach and messaging resonated with you. Thank you again for your kind words and support as you begin your experience with HaloGrow.
If you ever have any questions or would like to share feedback along the way, please feel free to reach out to our support team at customercare@tryhalogrow.com — we’ll always be happy to assist you.
Warm regards,
HaloGrow Team
Turn Things Back In Time
I liked the full background on how it came to be the product i decided to purchase. Was very impressed with the details, the personal touch, info on the ingredients. Looking forward to receiving the product and the outcome of its useage. Thank You!
15 May 2026
Unprompted review
Reply from HaloGrow
Hello DonnaM,
Thank you so much for your thoughtful feedback and for choosing HaloGrow. We’re delighted to hear that you appreciated learning more about the story behind the product, the ingredients, and the care that goes into creating the HaloGrow experience.
We truly value your support and are so pleased that the information and personal touch resonated with you. Thank you again for taking the time to share your kind words — it means a lot to our team.
If you ever have any questions or would like to share additional feedback as you begin using the product, please feel free to contact our support team at customercare@tryhalogrow.com — we’ll always be happy to help.
Warm regards,
HaloGrow Team
I was originally sceptical due to the…
I was originally sceptical due to the number of positive reviews but this was my second order. I can’t say I have noticed new growth yet but it has improved the condition of my hair. I’m also not great with consistency so I only tend to use it when I wash my hair.
15 May 2026
Unprompted review
Reply from HaloGrow
Hello Sue,
Thank you so much for taking the time to share your honest experience with HaloGrow and for coming back for your second order. We truly appreciate your continued support and your openness about your journey so far.
We’re pleased to hear that you’ve noticed an improvement in the overall condition of your hair and that HaloGrow has become part of your routine in a way that works for you. Every haircare journey is unique, and we’re grateful to be part of yours.
If you ever have any questions or would like to share more feedback along the way, please feel free to contact our support team at customercare@tryhalogrow.com — we’ll always be happy to assist you.
Warm regards,
HaloGrow Team
Very helpful suggestions
Very helpful suggestions. Reps patient with my questions. Listened to my concerns. Helpful in making my decisions.
15 May 2026
Unprompted review
Reply from HaloGrow
Hello Jim,
Thank you so much for your kind feedback. We’re delighted to hear that our team was able to provide helpful suggestions and support throughout your experience.
We truly appreciate your kind words about the patience and care shown while addressing your questions and concerns. Creating a supportive and positive experience for our customers is very important to us.
If you ever have any additional questions or feedback, please feel free to contact our support team at customercare@tryhalogrow.com — we’ll always be happy to assist you.
Warm regards,
HaloGrow Team
Paid for goods not received them,
Paid for goods not received them,
27 February 2026
Unprompted review
Reply from HaloGrow
Hello Peter,
Thank you for taking the time to share your feedback. We’re sorry to hear that you may have experienced an issue with your order.
Unfortunately, we were unable to locate an order using the details provided in your review. To help us assist you as quickly as possible, we’ve requested a bit more information through Trustpilot. Once completed, our team will be able to look into this for you right away.
You’re also very welcome to contact us directly at customercare@tryhalogrow.com with your order ID or any additional details, and our support team will be glad to help.
Warm regards,
HaloGrow Team
The information provided about the…
The information provided about the Halogrow was informative. The website was easy to navigate and ordering the product was not difficult. I believe Halogrow is very good value for money.
15 May 2026
Unprompted review
Reply from HaloGrow
Hello Christine,
Thank you so much for taking the time to share your feedback with us. We’re delighted to hear that you found the information about HaloGrow informative and that your experience navigating the website and placing your order was smooth and easy.
We truly appreciate your kind words and are so pleased that you feel HaloGrow offers good value. Your support means a lot to our team.
If you ever have any questions or would like to share additional feedback, please feel free to contact our support team at customercare@tryhalogrow.com — we’ll always be happy to assist you.
Warm regards,
HaloGrow Team
After trying other products with very…
After trying other products with very little success, I decided to try halo grow. This is my last hope
15 May 2026
Unprompted review
Reply from HaloGrow
Hello Graciela,
Thank you for sharing your experience with us. We truly appreciate you giving HaloGrow a try after your journey with other products.
We understand how discouraging it may feel when previous experiences haven’t met your expectations, and we’re grateful that you’ve chosen to include HaloGrow as part of your self-care routine. Our team is committed to creating a gentle, plant-based formula designed to fit easily into everyday haircare routines while helping customers feel more confident along the way.
If you ever have any questions or would like to share more feedback during your journey, please feel free to reach out to our support team at customercare@tryhalogrow.com — we’ll be happy to assist.
Warm regards,
HaloGrow Team
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