Truprint Reviews 

11,820
TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

Ordered 2 books as Xmas presents. They came late....not Trueprints fault..neither were correct and one had glue from the envelope on the front. Titles were not there on one and the original text slot... See more

Rated 4 out of 5 stars

Generally good deals. Enlargements sent out in flimsy thin card envelopes is frustrating. Never know if orders will arrive undamaged. Not an environmentally focused company when I see the amount of wa... See more

Rated 5 out of 5 stars

Reliable as always, fast delivery, well packaged and excellent quality. Digital images are great, but we still love to keep our very special memories in print albums. Knowing that they’re safe online... See more

Company replied

Rated 5 out of 5 stars

have ordered many large amounts off photos from you over the years....holidays, special events..nights out... quickly down loads easy editing of individual photos...special discount..always welcomed..... See more

Company details

  1. Photo Printing Service

Information provided by various external sources

Upload your photos, order digital prints and create personalised photo gifts all at great prices. Looking after the UK's photo memories for 30 years.


Contact info

3.7

Average

TrustScore 3.5 out of 5

12K reviews

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No recent history of asking for reviews

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3.7

All reviews

(11,820)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good value and easy to use

Truprint are a cheap and straightforward way to get photographs printed.
The online system allows you to easily and clearly select the size and crop your images as needed.

2 September 2019
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service, super quality, will definitely have all my mobile phone pictures printed by Truprint. Very impressed, excellent value for money, I am an extremely happy customer. Thank you

2 September 2019
Unprompted review
Rated 1 out of 5 stars

Extremely disappointed with the 6 x 4…

Extremely disappointed with the 6 x 4 photos I ordered, all of them do not show the full image, as I had images of handmade furniture to show to clients it would not look very professional to show them pictures with a large percentage of the furniture cropped.
Also paid extra £1.70 for collage sheet which arrived with only half the photos on it.

31 August 2019
Unprompted review
Rated 5 out of 5 stars

Easy to use

Easy to use, fast turnaround, superb quality and price; What more could you want?

29 August 2019
Unprompted review
Rated 1 out of 5 stars

Sorry I was very disappointed with the…

Sorry I was very disappointed with the quality of my photos. Far too dark. I shall not use your services again

29 August 2019
Unprompted review
Truprint logo

Reply from Truprint

Hello Maria

Thank you for your comments and I'm so sorry to read that you're not happy with the quality of your prints, if you would please contact us at hello@truprint.co.uk with your order details we'll see what we can do to resolve this for you.

Kind regards
Chris
Truprint Team

Rated 5 out of 5 stars

Canvas prints

Really pleased with my canvases so true to life and would definitely recommend them. Will definitely be using them again.

29 August 2019
Unprompted review
Truprint logo

Reply from Truprint

Hello Alison,

We are very pleased to see you are happy with your canvases! We hope to be able to help create more true to life products with you soon!
Be sure to spread the word!

Kind regards
Zoe
Truprint Team

Rated 5 out of 5 stars

Have used several times

Have used several times. Easy to download and prints returned reasonably quickly. Never had a problem, quality and accuracy excellent and good value for money. Thank you.

29 August 2019
Unprompted review
Truprint logo

Reply from Truprint

Hi Roy,

Thank you for your feedback.
We are pleased to see you have been happy with our service and we hope to serve you again in the future!

Kind regards
Zoe
Truprint Team

Rated 5 out of 5 stars

After ordering and receiving my picture…

After ordering and receiving my picture which was a gift I was so disappointed at how the layout had been done, not what I thought I had ordered. I phoned the customer helpline and spoke to a very pleasant young lady who listened and explained the dreadful mistake I had made, but assured me not to worry, asked me exactly what I wanted an them proceeded to do it for me, checking at every stage that I was happy. Then she went on to get it rushed through for me and at no extra cost to myself. What a wonderful young lady, and please tell her that the recipient of the picture of their new dog was overwhelmed at the wonderful picture. THANK YOU SO MUCH.

19 August 2019
Unprompted review
Truprint logo

Reply from Truprint

Hello Sue,

Thank you for your kind feedback!
We are very pleased to see that our customer service team were able to help rectify the initial issue and create a product that was so well received!
We look forward to hopefully serving you again in the future and please do not hesitate to get back in touch if we can ever help out again!

Kind regards
Zoe
Truprint Team

Rated 5 out of 5 stars

Prints

Had hundreds of pics developed arrived in good time lovely pics x

19 August 2019
Unprompted review
Rated 5 out of 5 stars

I have no complaints about Truprint

I have no complaints about Truprint. I like using Truprint and I have been using them for many, many years.

16 August 2019
Unprompted review
Truprint logo

Reply from Truprint

Hi Helen,

Thank you for your kind review!
We are pleased to see you have been happy with our service for many years and we look forward to serving you for years to come!

Kind regards
Zoe
Truprint Team

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