Ordered product (3 X GPS collars) on the 16th of July - still yet to receive, no shipping update and no response from customer service.
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See what reviewers are saying
Ella is such a gem, her work is flawless and even though on this occasion the material was out of stock (I was ordering from a previous winter collection in April so fair enough!) she let me know im... See more
Company replied
The most gorgeous bikini ever, I feel amazing in it and it fits so perfectly. The quality is excellent as it’s triple lined, I got the colour “afterglow” (white) which usually tends to go see... See more
Company replied
Ella was brilliant, happy to discuss sizes to ensure I select the right options! Really helpful! Swimsuit and bikini were beautiful! Fabulous material and amazing quality! Highly recommend! Only pr... See more
Company replied
Company details
Written by the company
We're a handmade, UK based, women's clothing brand. Supporting slow fashion & making eco-friendly choices from production to delivery.
Contact info
The Coach House, Preston Road, Pr7 5lh, Charnock Richard, United Kingdom
- 07487822386
- ella@truebluedesigns.co.uk
- www.truebluedesigns.co.uk
3.7
Average
126 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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great service and speedy delivery
12 June 2022
Reply from True Blue Designs
Thanks Anna, so glad you’re happy with the service.
Super helpful!!
Ella couldn’t have been more helpful. I wanted the dresses I ordered to be shorter due to me being petite and she made it happen. They were both exactly how I wanted them and the quality was worth the price. I’ll definitely be purchasing again in the future, highly recommended!
2 June 2022
Reply from True Blue Designs
Amazing to hear Cristen! Always happy to help with sizing and custom requests. Thank-you for leaving such kind words, it's really appreciated. Ella x
Honestly the most beautiful and…
Honestly the most beautiful and stunning clothing I have bought, and knowing they come from 1 woman handmaking all her own items is insane! Thank you so much, they're beautiful. I would recommend everyone trying these for sure!
2 June 2022
Reply from True Blue Designs
Oh wow, thank-you so much for the recognition Becky, this is a lovely review to read. I'm so glad you love your items. Speak to you soon x
Gorgeous handmade clothes
Gorgeous handmade dress .. beautiful material and colour. Seller is very helpful and messages back quickly. Will definitely buy more in future.
27 May 2022
Reply from True Blue Designs
Thank-you for such a lovely review Kelly. I'm so glad you love your dress. I look forward to seeing which pieces you purchase in the future. Thanks, Ella.
Reply from True Blue Designs
Thank-you Maud, So glad you love our brand and your order.
Reply from True Blue Designs
Amazing to hear! Thank you Erika.
Reply from True Blue Designs
Thankyou Emma!
Nice packaging, quickly delivered and great quality.
Really, really happy with my top from True Blue Designs. It arrived really quickly given that it's handmade, was beautifully packaged and the label was even attached with a hair bobble to save on plastic!
4 March 2022
Reply from True Blue Designs
Ahh! Thankyou for such a lovely review. I'm so glad you love the design I made for you and noticed the new hair bobble trick! I hope to see you ordering again in the future.
Best wishes, Ella x
THE best!
THE best!!
Love all my pieces from true blue, my wardrobe is pretty much made up from their items at this point. Such unique beautiful designs that I can’t get enough of.
Amazing quality & always get so many compliments on my outfits when wearing true blue!🤍
28 February 2022
Reply from True Blue Designs
This is such an exciting review to read! Thank you so much for continuing to shop with us Ellie. It really means a lot to myself and True Blue's future. You're a STAR! Looking forward to see which designs you grab from us next, Ella xx
So happy with my lounge set
So happy with my lounge set, 5 star service would definitely recommend, thank you Ella x
18 February 2022
Reply from True Blue Designs
Amazing to hear Carolyn, thank you so much for your order! x
Their customer service is excellent…
Their customer service was excellent and the products even better! Really good quality and look lovely.
7 February 2022
Reply from True Blue Designs
Thank-you so much! I'm so glad you love the quality of our designs, enjoy!
Fantastic service from this amazing…
Fantastic service from this amazing company, communication was excellent and the tops I bought are such good quality, can highly recommend and will definitely be buying again *****
22 January 2022
Reply from True Blue Designs
Wonderful to hear! Thankyou for such a lovely review.
Very happy
Very happy. High quality product, beautiful fabric and hand-made with skill .
12 January 2022
Reply from True Blue Designs
Thank-you for such a lovely review, much appreciated. So glad you're loving your order.
Purchased True Blue pyjamas and…
Purchased True Blue pyjamas and scrunchie set as gifts for my daughter which she loved. Couldn’t have been more pleased with the quality. Will definitely be buying more from such an ethically aware company.
1 January 2022
Reply from True Blue Designs
Wonderful to hear! Thank-you for your purchase Paula and thank-you so much for this review. I pride True Blue with premium, UK handmade fashion, so to hear that you're very pleased with the quality of the items is lovely. Looking forward to see which of my designs you choose to order next.
Brilliant service and quality product…
Brilliant service and quality product would highly recommend
31 December 2021
Reply from True Blue Designs
So glad you're happy with the service & quality of products we provide Nicola, thank-you for your support in the growth of True Blue. Best wishes, Ella.
Amazing service and amazing quality
Amazing service and amazing quality! I’ve bought from true blue loads and I’ve loved everything.
29 December 2021
Reply from True Blue Designs
Thank-you so much Chloe! Your kind words mean a lot. All the best for 2022, Ella.
Great product
Great product. Very pleased. Pick up was useful so I wasnt waiting in for postman. Thanks Ella.
26 December 2021
Reply from True Blue Designs
So glad to hear you love your TB purchases Gillian, Thankyou. Local collection definitely has it's perks!
The comfiest hoodies ever
The comfiest hoodies ever. Lovely gifts, great service. Highly recommend
17 December 2021
Reply from True Blue Designs
Thankyou Eileen, So glad you love your Hoody! Have a wonderful Christmas.
True blue is amazing.
True blue is amazing. Her clothes are total quality. Very original and dead on trend. The ordering system is so very easy and the delivery is first class. We have had no issues whatsoever. A great little company.
16 December 2021
Reply from True Blue Designs
Hey Ken, really appreciate this brilliant review, thanks! So glad you love the quality of my clothing designs and thought the ordering process was smooth and easy to use. Thankyou for your custom, I look forward to your next order with True Blue. Kind regards, Ella.
Fantastic quality and service
Lovely, friendly, professional service and the clothing is the most excellent quality. Will definitely be buying from True Blue again. Thanks Ella 😁 xx
4 December 2021
Reply from True Blue Designs
Thankyou Dawn! Looking forward to seeing what you order next xx
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