Overall good. Last minutes auctions may get laggy. Also I missed a few filtering options (ex. Filter out only lots I made bids on) and strict search (ex. Specific model number) - search returns approx... See more
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See what reviewers are saying
The selection at Troostwijk is quite broad, with a wide range of items available across different categories. However, there's room for improvement when it comes to delivery — items could at least be... See more
I managed to purchase an excellent product at a very good price. The site's interface is very well organized, payments are secure, and the alert system works flawlessly. The buying experience was saf... See more
The 2 minute rule was much better then the last experienced 5 minute. The process of bying takes now a lot more time. What sense does this make? When vehicles are presented there is a lot widely know... See more
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Worldwide auctions of industrial assets. Get the most out of it.
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3.8
Great
11K reviews
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Overall good experience
Overall good experience with the auctions platform. The payment process could be improved, there is no way to pay instant by card. Bank transfer is slow.
5 December 2025
Unprompted review
Reply from Troostwijk Auctions
Dear Adrian,
Thank you very much for your review and the good score! We are happy to hear your overall experience is positive. It is true you can not pay with credit card or at the collection location, this will always have to be done in advance and via your Troostwijk account. Please see the link below for more information, and if you have any questions please do not hesitate to contact us.
https://service.troostwijkauctions.com/hc/en-us/articles/12097413403420-How-does-the-payment-process-work
Easy to place your bid
1 December 2025
Unprompted review
Reply from Troostwijk Auctions
Dear Sadiq,
Thank you for your effort, the review and the score! We are happy to hear the bidding is easy, if you have any questions regarding the rest of the process, please let us know and we will be happy to help!
Misleading Descriptions and Very Poor Product Quality
I have purchased from Troostwijk Auctions several times, including two cars, a laptop, and a washing machine. Unfortunately, all of them arrived in very poor condition, and some items did not work at all. The descriptions stated that the items only had signs of use and were “working well,” but this was completely inaccurate and did not reflect the real condition of the products.
There was no possibility to return any of the items, even though the defects were serious and clearly not mentioned in the listing.
Based on my experience, I strongly advise others not to be misled by their descriptions and to avoid buying from this auction. The risk is very high, and the actual quality of the products is far from what is advertised.
=============
Thank you for your reply. Here are the details:
For the laptop purchased under Buyer number: B1-5793555, the built-in RAM on the motherboard is defective, so the device does not work properly from the moment I received it. The listing claimed it was tested and working well, which was misleading.
The car purchased under the same buyer number also has a major issue: the engine is mixing oil and requires a full engine replacement. The description mentioned only normal signs of use and did not indicate such a serious defect.
These issues show that the descriptions did not match the actual condition of the items.
Kind regards,
Saleh
10 August 2025
Unprompted review
Reply from Troostwijk Auctions
Dear Saleh,
Thank you very much for the update. We are sorry to hear you are not happy with the car and the laptop. Unfortunately, both lots were auctioned too long ago to still handle your complaint. For any future auctions we advise to always visit the viewing day to inspect a lot yourself. If you can not make it there, you can always email or call us to inquire. Especially for cars, it is very important to visit the viewing, since there is a high own responsibility to investigate before placing a bid. If you have nay future complaints, please let us know as soon as possible after receiving the lot, but definitely within 3 months of purchase.
Regardless, I wish you a pleasant day and thank you again for the review.
Professional & prompt
Good communication, professional polite and prompt.We would definitely recommend their services
24 November 2025
Unprompted review
Reply from Troostwijk Auctions
Dear Denis,
Thank you so much for the review and the great score! We are happy to hear you appreciate our services, and thank you also for the recommendation. We hope you will enjoy your purchases!
Really Nice auctions
Really Nice auctions. Site is really perfect. Only thing is when the lot is almost closing and you or someone else bid more, the lot closing time is expell. So than you think you are the winner and sonetimes you lose.
21 November 2025
Unprompted review
Reply from Troostwijk Auctions
Dear Mr. Coen,
Thank you very much for the review and the feedback. We are happy to hear you like the website. It is indeed the case that when someone places a bid in the last 4 or 5 minutes before the auction closes, the closing time is extended by two minutes. This is to give people the chance to place a higher bid and to prevent someone from placing a bid in the last second without giving other people a chance. Please make sure to refresh the website to make sure you have the updated information. I hope that helps!
Great experience!
27 November 2025
Unprompted review
Reply from Troostwijk Auctions
Dear Julian,
Thank you very much for the review and the score! We are happy to hear you enjoyed the experience and please let us know if we can help you with anything to make the experience even better.
A lot of articles
A lot of articles
Not correct sellers,not helping, changing price,missing documents
25 November 2025
Unprompted review
Reply from Troostwijk Auctions
Dear Petko,
Thank you for the review, the score and the feedback. I do not know exactly what was not correct with the sellers and what documents are missing. If you need further help, please send us an email at info@troostwijkauctions.com and we can see what we can do for you.
Premium Auction service with great service
So easy to create and account and participate in auctions. Lots of info on items as well as easy to use payment or settlement system. My favourite auction service by far.
7 November 2025
Unprompted review
Reply from Troostwijk Auctions
Hi Paul,
Thank you for your review!
We’re glad to hear you enjoy the easy registration, clear item information, and smooth payment process. Great to know we’re your favourite auction platform!
Personalised
Personalised service
Large assortment
Easy to navigate
21 November 2025
Unprompted review
Reply from Troostwijk Auctions
Dear Constantinos,
Thank you for your feedback!
Great to hear you appreciate the personal service, wide assortment, and easy navigation 🙂
Found beautifull things for super…
Found beautifull things for super proces.
21 November 2025
Unprompted review
Reply from Troostwijk Auctions
Dear Adrian,
Thank you for your feedback!
Great to hear you found beautiful items for great prices.
Thank you for your honesty
Thank you for your honesty, quick feedback and good collaboration together. We will be happy to continue working with you!
20 November 2025
Unprompted review
Reply from Troostwijk Auctions
Dear Atanas,
Thank you very much for your review, the great score and you feedback. We are very happy to hear you are satisfied and we hope to continue a fruitful cooperation in the future.
Reply from Troostwijk Auctions
Dear Lucian,
Thank you very much for your review, the score and you kind words. We are happy to hear you are satisfied.
fast service
I had few questions about deposit and company stuff and helped me to solve it in few minutes.
19 November 2025
Unprompted review
Reply from Troostwijk Auctions
Dear Tamazi,
Thank you so much for your review and the great score. We are happy to hear your questions were answered quickly and to your satisfaction, if you have any other or further questions, please do let us know!
transportation proble
The process of participating in auctions is very easy and clear, but for me, living in Greece, communication and coordination between you and my carrier is always difficult. Fix that and you'll be great.
18 November 2025
Unprompted review
Reply from Troostwijk Auctions
Dear Chris,
Thank you very much for the review and the recommendation. We are happy to hear the process of participating in the auctions is good. You are always advised to give our phone number to your carrier, if they have any questions we will gladly help and inform them and coordinate the collection to the best of our abilities.
Reliable and fast.
14 November 2025
Unprompted review
Reply from Troostwijk Auctions
Dear Hans,
Thank you so much for the review and the excellent score. We are glad to hear you are happy and hope you are satisfied with your lot, and if you ever have any questions please do not hesitate to reach out.
I have written you some e-mails
I have written you some e-mails, but you do not answer. It seems like an environment of fraud where the rights of sellers are protected significantly more than those of buyers.
16 October 2025
Unprompted review
Reply from Troostwijk Auctions
Dear Ahty,
Thank you again for the review and for bringing the matter to our attention. I hope we were able to resolve it to your satisfaction and to have shown that as a buyer you do have certain rights and are protected as well, and that is is never our intention to create a negative environment for you. Thank you also for the cooperation and your patience, and have a great weekend ahead.
Customer support must be much better.
Customer support must be much better.
Money refund for uncoplete lot, VAT refund taking long or even never you can get money back.
Some partners are very unprofessional as Vavato.
26 September 2025
Unprompted review
Reply from Troostwijk Auctions
Dear Moraline,
Thank you for your review. We are sorry to hear you are not satisfied with us. I do see the VAT on your recent purchases was either not charged or, in a separate case, refunded. I hope, even though it might have taken a while, everything is in order now. If not, please contact my colleagues from Vavato.
The lots are well described and documented
The lots are well described and documented, all the procedures are well organised
11 November 2025
Unprompted review
Reply from Troostwijk Auctions
Dear Fernando,
Thank you very much for your review and the score. We are glad to hear the descriptions are accurate and the processes not too complicated. In case you do have any questions, please do not hesitate to reach out.
works perfect!
13 November 2025
Unprompted review
Reply from Troostwijk Auctions
Dear Parcel.nl,
Thank you very much for the review and the great score. We are happy to hear you are satisfied and hope you will be able to put your recent purchase to good use.
Excellent service
Excellent service! I am very happy with my experience. I needed help to change my invoices from private to my business account and the team assisted me very professionally. They reissued my invoices correctly with 0% VAT (reverse charge) and the communication was fast, clear and friendly. Everything went smoothly from start to finish. I appreciate the support very much. Highly recommended – thank you!
10 November 2025
Unprompted review
Reply from Troostwijk Auctions
Dear Fatme,
Thank you so much for your review, the score and the nice words. We are very happy to hear you were assisted correctly, professionally and swiftly. Thank you also for the recommendation, that is much appreciated and we were glad to be of help.
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