Overall good. Last minutes auctions may get laggy. Also I missed a few filtering options (ex. Filter out only lots I made bids on) and strict search (ex. Specific model number) - search returns approx... See more
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See what reviewers are saying
The selection at Troostwijk is quite broad, with a wide range of items available across different categories. However, there's room for improvement when it comes to delivery — items could at least be... See more
I managed to purchase an excellent product at a very good price. The site's interface is very well organized, payments are secure, and the alert system works flawlessly. The buying experience was saf... See more
The 2 minute rule was much better then the last experienced 5 minute. The process of bying takes now a lot more time. What sense does this make? When vehicles are presented there is a lot widely know... See more
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Company details
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Worldwide auctions of industrial assets. Get the most out of it.
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3.8
Great
11K reviews
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Everything is functioning very well in Troostwijk company
Everything is functioning very well in this company
6 February 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I use trooswijk since years
I use trooswijk since years, things go like charm.
6 February 2026
Unprompted review
Reply from Troostwijk Auctions
Dear MaJo,
Thank you very much for your review and your contineud trust in our platform. We are happy to hear you have been a satisfied customer and we will do our best to keep it that way in the future. If there are ever any questions, please let us know and we would happily help you!
All is our responsibility
Thieves. When you win and pay for the lot. You are completely responsible for everything yourself.
They are not even good enough to load the goods onto the truck correctly, THIS IS WAREHOUSEMAN S RESPONSIBILITY, despite having a QR code on their invoice.
They shift all responsibility onto the driver who doesn't know what he is loading.
They robbed me of 700€.
After calling for help, they took 14 days to respond!
Respond is: You are responsible for everything yourself.
Despite the fact that they appropriate 19% of the auction fee for which they do absolutely NOTHING!
19 January 2026
Unprompted review
Reply from Troostwijk Auctions
Dear GRIP,
Thank you for your review. We are sorry to hear the loading was not to your liking. It is indeed the case that the buyer is responsible for the loading of the lots you won. Unfortunately, I do not know about what auction or which lot your issue is about, so I can only give general information. There is usually information regarding loading on the auction page. If that is unclear, you can always call us if it is urgent, and we can immediately inform you, or ask the seller about the local situation. I hope that helps for the future.
Thief
Thief. I don’t recommend this site. Employee steal your stuff. What is the point to win auction when they steal your stuff. Once a thief, always a thief. Have shame and have responsibility to reply back when someone complains with prove. I will never ever buy from this site.
27 January 2026
Unprompted review
Reply from Troostwijk Auctions
Dear Kalsang,
Thank you for your email. I see a small part of the lot you bought was missing. We got an email from you about it, and my colleague who handled the email offered you a partial refund, in line with what was missing. To me that does not sound like something a thief would do. We did not get a reply from you, but if you would still like to answer, please reply to the email my colleague sent you.
I find it trustworthy
A very good experience. Just yesterday I made the payment for a car, and I am now looking for a solution to bring it home to Romania. I hope the partners fromTrooswijkactions will help me with this.
28 January 2026
Unprompted review
Reply from Troostwijk Auctions
Dear Iulian,
Thank you very much for your review and the score. We have several partners that could help you transport the car, you can find them on our website, if you scroll all the way down on any page, under the header 'Buy with us' > 'Delivery'. We hope that will help, if you need more information do not hesitate to reach out. We hope you will be happy with your purchase and it will serve you well.
The experience was great because i…
The experience was great because i received immediate support regarding the account, the acquisition, the invoice.
27 January 2026
Unprompted review
Reply from Troostwijk Auctions
Dear Yka,
Thank you so much for your review, the score and the kind words. We are glad to hear you were supported throughout the proces and we hope you will be as happy with your lot!
My review for troostwig bw and the…
My review for troostwijk bw and the companny sold to Usa companies after 5 month. the companies try to contact me ? No! try to resolve milyon negative reviews? no! did they send me any mails? no! same company diffrent owners same arguements!!! Same problems still same!
27 January 2026
Unprompted review
a pleasant experience
26 January 2026
Unprompted review
Reply from Troostwijk Auctions
Dear Ramona,
Thank you very much for your review and the score! We are glad to hear you had a pleasant experience. If there is ever something we can do for you, please let us know!
Reply from Troostwijk Auctions
Dear Alex,
Thank you so much for your review and the amazing score! We are happy to hear you had a good experience and we will do our best to keep it that way for the future!
Unacceptable experience – paid €18,000, no goods, no responsibility
€18,000 paid – goods not prepared for collection for over 3 months
I strongly do NOT recommend doing business with Troostwijk Auctions.
I won two auction lots and paid the full amount of €18,000.
More than three months have passed, and the goods have still not been prepared or released for collection, despite the fact that collection is my responsibility, not the platform’s.
The issue is not delivery, but the failure to make the goods available.
What is most concerning is the complete lack of accountability:
No clear timeline for when the goods will be prepared
No concrete or binding solution
Responsibility constantly shifted between the seller and the platform
Repeated delays with no formal explanation
As a buyer, I hold clear proof of payment and have fully complied with my obligations. Nevertheless, Troostwijk has failed to ensure that the seller fulfills the basic obligation of making the purchased goods available for pickup.
This experience shows poor oversight, weak buyer protection, and unacceptable post-payment support. Once the payment is completed, the buyer is left without any real leverage.
I have now been forced to contact the competent authorities and prepare legal action to recover my funds.
Until this matter is resolved, I consider this platform unsafe for buyers and would strongly advise others to exercise extreme caution before participating in auctions here.
14 November 2025
Unprompted review
Reply from Troostwijk Auctions
Dear Mr. Doru.
Thank you for your review. I see we still have a complaint pending. I have just sent the seller and my colleagues who are responsible for this auction an email urging them to come up with a quick response. We are sorry that it is taking so long and we are doing our best to get it resolved as soon as possible. Sincere apologies for the inconvenience.
Extremely negative experience with Troostwijk Auctions (TBAuctions); especially unfair for international buyers
My experience was extremely negative, and the process feels designed to make it very easy for the buyer to fail and then be charged automatically.
What happened:
After winning the auction, I tried to contact them early to coordinate collection. Communication was unreliable and unhelpful, and one of the provided email addresses didn’t even work.
When pickup details finally arrived, the information was late and inconsistent, creating confusion rather than clarity.
The most absurd part: they set a “final pickup” window of only 3 hours. For an international buyer, that’s practically impossible unless you already have a local carrier on standby with transport ready at that exact time.
Even though I paid on time, I was hit with an automatic penalty/withholding of around €580 for not collecting within that 3-hour window, and the purchase was cancelled.
Why this feels like a trap:
International pickups depend on carriers, scheduling, distance, warehouse procedures, and paperwork. A 3-hour window is not a reasonable deadline — it’s a near-guaranteed failure for many legitimate buyers.
Result: I paid, didn’t receive the item, and lost ~€580. I strongly recommend caution, especially if you’re buying from abroad.
19 January 2026
Unprompted review
Reply from Troostwijk Auctions
Dear Janis,
Thank you for your review. Most of the time the collection dates are mentioned on the auction page and known in advance. If there is any unclarity or questions about it, you can always call us to ask for more information. If the collection is not done on the original collection date, you have the possibility to collect on a later date. However, that timeframe is usually smaller then the original one. It is always the buyer's responsibility to make sure a lot is collected and we have many international customer who collect their lots without issue, so it is not "a near-garuanteed failure". We do not want you to fail the collection at all, and give you multiple opportunities to do so. We are sorry to hear that did not succeed.
Great experience of buying and bidding
Great experience of buying and bidding.
Thank You
20 January 2026
Unprompted review
Reply from Troostwijk Auctions
Dear Bielectric Tg-Mures,
Thank you, for your business, the review and the great score! We are happy to hear you are enjoying our platform.
Know what happens at auction if the value does not reach the desired price
Very well-structured website. Clear and intuitive.
20 January 2026
Unprompted review
Reply from Troostwijk Auctions
Dear João,
Thank you so much for the review and the great score! We are happy to hear you like our platform and find it easy to use. We hope it will help you find the lots you are interested in. Good point to mention about a lot not reaching the minimum price, if there are any questions, please do not hesitate to contact us and we would be happy to inform you.
Auctions
That there is a large selection of different goods,and most importantly, the platform is easily accessible to people!
1 January 2026
Unprompted review
Reply from Troostwijk Auctions
Dear Ivaylo,
Thank you very much for your review. We are delighted to hear that you are satisfied with our platform and hope you enjoy your lot!
Reply from Troostwijk Auctions
Dear Pasarelu,
Thank you very much for your review and the excellent score. We are happy to hear you are satisfied with us and our platform. In case you ever have any questions, please let us know and we would be happy to help.
Paid auction goods partially delivered, no resolution for over a month
2025.01.19 UPDATE:
The auction has not provided a solution yet; they only emailed to say that we may no longer need assistance.
-------
We are a professional buyer and fully paid for auction goods on 08 December 2025. Out of 37 items purchased, only 13 were delivered by seller (as action rule, we were not allowed to collect them).
For more than one month, despite extensive correspondence, no concrete resolution has been provided. The platform repeatedly states that it is “awaiting a response from the seller or management,” without timelines or accountability.
All requested documentation was provided multiple times. Meanwhile, the buyer is left without the remaining goods, without a refund, zero solutions.
Based on this experience, the post-payment handling and responsibility management raise serious concerns for business buyers.
12 December 2025
Unprompted review
Reply from Troostwijk Auctions
Dear Zilvinas,
Thank you for your review. Sincere apologies for the wait. I see that a substantial refund has been issued in response to your complaint and I hope the issue has been resolved with that to your satisfaction. If not, please let us know.
I think is great but I don’t like the…
I think is great but I don’t like the fact that auction seller has the right to accept or decline an auction even the right to reserve it for someone
13 January 2026
Unprompted review
Reply from Troostwijk Auctions
Dear James,
Thank you very much for the review, the great score and the feedback. I understand the complaint. For auctions with a minimum price that is not reached, or when a lot is under allocation, the seller can make a decision to proceed with the sale or not. For other auctions, without minimum or allocation, you will always win when you are the highest bidder when the auction closes. You could decide to avoid auctions with a minimum or under allocation, or consider the possibility that allocation will be declined when placing a bid. I hope you will be able to win many more interesting lots regardless.
Overall good experiance
Overall good experiance, bidding process works well. Pickup and loading also good organized. Sometimes product pictures could be more detailed. Will buy more in the future
9 January 2026
Unprompted review
Reply from Troostwijk Auctions
Dear US Army Sale,
Thank you very much for the review and the kind words. We are happy to hear you enjoy our platform and collection is well organized. We try to describe our lots as thorough as possible, and use the best photo's we can. In case you miss any information, please let us know and we can see what we can do for you. We hope you will find many more interesting lots in the future!
Reply from Troostwijk Auctions
Dear Eimantas,
Thank you so much for the review and the excellent score. We are glad to hear you are satisfied, and hope you will be able to find many lots to your liking.
Half pleased
Very many objects at auctions. Fair prises.
Very big minus - as user you can not change your mind about an item you placed a bid but if you are a seller and the price does not meet your demands then you can cancel all bids - this is not fair. Troostwijk please change this!
29 December 2025
Unprompted review
Reply from Troostwijk Auctions
Dear GSMXpert,
Thank you for your review and the feedback. It is true that once you have placed a bid, you can not cancel it. It is therefore important that you only place a bid if you would want to buy a lot for the bid amount. Sellers also can not just back out of a sale. Only when there is a minimum price for a lot and the minimum is not reached, or when a lot is under allocation, will the seller make a decision about the sale. If any of these conditions apply, it is always mentioned on the auction page in the bid window, so you can take it into account. If you have any questions about it, please let us know and we would be happy to inform you further.
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