Overall good. Last minutes auctions may get laggy. Also I missed a few filtering options (ex. Filter out only lots I made bids on) and strict search (ex. Specific model number) - search returns approx... See more
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The selection at Troostwijk is quite broad, with a wide range of items available across different categories. However, there's room for improvement when it comes to delivery — items could at least be... See more
I managed to purchase an excellent product at a very good price. The site's interface is very well organized, payments are secure, and the alert system works flawlessly. The buying experience was saf... See more
The 2 minute rule was much better then the last experienced 5 minute. The process of bying takes now a lot more time. What sense does this make? When vehicles are presented there is a lot widely know... See more
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Worldwide auctions of industrial assets. Get the most out of it.
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Trostwijk Auctions stands out as a dependable partner in the world of online auctions.
What truly sets Trostwijk apart is its professionalism, user-friendly interface, and commitment to reliability. The platform makes it easy to participate in auctions from anywhere, while ensuring clear communication and secure transactions. Their international reach and well-organized processes reflect a deep understanding of modern market needs.

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It is an interesting site
It is an interesting site, but the description of the goods is often poor, communication is very difficult.

Reply from Troostwijk Auctions
Trusted sellers with improvements to make
Trusted sellers. They should need some improvememt on item descriptions but overall there’re very good.

Reply from Troostwijk Auctions
Site et application formidable.échange…
Site et application formidable.échange téléphone et par mail avec Troostwijk efficace pour trouver des solutions.

Reply from Troostwijk Auctions
Everything went very well
Everything went very well. Along the way I needed information and the Troostwijc team responded promptly and professionally. Congratulations

Reply from Troostwijk Auctions
I had a very good experience with…
I had a very good experience with Troostwijk Auctions. The bidding process was clear and transparent, and the communication was fast and professional. The product information was accurate, and the platform is easy to use.
After winning the auction, everything went smoothly: payment confirmation, pickup instructions, and overall support were well organized. It’s clear they have solid experience and well-structured processes.
I highly recommend them to anyone looking for equipment or products at good prices through auctions.

Reply from Troostwijk Auctions
Clarity and support
Clarity of information and support in organizing the steps to complete won auctions

Reply from Troostwijk Auctions
Troostwijk offers a great variety of…
Troostwijk offers a great variety of lots and the bidding is very easy. Both the online site and the Troostwijk app are stable and interesting lots are easy to find. My company operates in the field government and army surplus and I think that during the last 5 years, we have made the best auction deals thru Troostwijk auctions.

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I'm really happy with the auction…
I'm really happy with the auction purchases I've won. I've been participating in auctions for almost ten years, and I've been able to equip my lab very well thanks to your auction website.

Reply from Troostwijk Auctions
My experience was super I brought very…
My experience was super I brought very good items

Reply from Troostwijk Auctions
Auction listing with digitally altered photos — non-functional unit delivered
I won Lot A1-42434-2XX (Linde L12i stacker) and collected it on the exact date indicated by the seller. Upon unloading it at my facility, I immediately discovered the unit was completely non-functional — it does not start and is in salvage condition.
Comparing the listing photos with the actual machine revealed a deliberate attempt to misrepresent its condition: the unit had been repainted, and the listing photos were digitally altered to make it appear as though it has its original Linde factory color — concealing the true state of the machine from potential buyers. The description stated "not tested" — a term I understand to mean performance parameters were unverified, not that the machine is inoperable scrap.
I contacted Troostwijk on the same day I unloaded this lot, hoping they would act on the fraud. No response. Days later I received a notice claiming I had not collected the lot in time and that around 40% of the amount paid would be retained. The seller had falsely reported non-collection — despite the fact that I collected it on the exact date they specified.
I replied explaining that the lot had been collected on the indicated date and that I was the victim of photo manipulation and a misleading description. When I provided evidence of collection, Troostwijk closed the case regardless, effectively siding with the seller and ignoring my documentation. Their response was that since they had refunded a portion of the invoice value, I should be satisfied — their exact words were: 'Hope you have appreciated the compensation.'
This raises a serious question: does Troostwijk's process create a system where a dishonest seller can report non-collection as a mechanism to retain buyer funds — even after delivery of a misrepresented item?
Troostwijk does not verify that sellers provide accurate descriptions or unaltered photos. If you are a seller, you can apparently edit listing images without consequence. The buyer pays the price — literally.
I have photographic evidence and written correspondence to support every claim above.
Account number is B1-6084179

Reply from Troostwijk Auctions
The legs shown in the pictures of the shelves we purchased did not arrive.
None of the legs shown in the pictures for the 6 shelves purchased with the invoice details below have arrived. We started the installation but unfortunately had to stop because the legs were missing.
Because we haven't installed the shelves, we can't do our work and we are incurring losses.
Could you please send the missing legs for the shelves as soon as possible?
INV1A0001375849
€ 3.052,61
PO-0003874263
A1-42793-171 – Nedcon - Large compartment rack 3x10
A1-42793-163 – Nedcon - Large compartment rack 3x10
A1-42793-167 – Nedcon - Large compartment rack 3x10
A1-42793-166 – Nedcon - Large compartment rack 3x10
A1-42793-161 – Nedcon - Large compartment rack 3x10
A1-42793-165 – Nedcon - Large compartment rack 3x10

Reply from Troostwijk Auctions
Shortcomings of the Troostwijk online site.
The Troostwijk online site is very good. I have been using it for over 10 years. Its usability has deteriorated a lot recently. It often freezes, it logs you out during bidding, and it only partially displays items marked as favorites during bidding. As a result, I cannot even bid on many items marked as favorites if I look at the favorites folder.
The other old problem is that there is no contact email address for the current auction. As a result, it is very difficult or impossible to negotiate with the seller for items that have been won.
Regardless, the platform is good, and I always keep an eye on it.

Reply from Troostwijk Auctions
It is easy to participație from the…
It is easy to participație from the smartphone .

Reply from Troostwijk Auctions
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