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Trivantage Reviews 405

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 394 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, from ordering to delivery. Reviewers are particularly impressed with the quick response times and the smooth user experience. However, some customers also noted issues with shipping costs, mentioning that they can sometimes be nearly equal to or even exceed the cost of the items ordered, and that shipping departments don't always follow specific instructions. A few other people also felt that some sales representatives were not as knowledgeable as expected or failed to send requested sample books, leading to delays for their customers.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team's professionalism,... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the... See more

Order

People report positive experiences with order. Customers consistently praise the ease and speed of the... See more

Product

Customers had positive experiences with product. Reviewers consistently praise the extensive selection of... See more

Service

Reviewers consistently express satisfaction with the service, highlighting its reliability, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve been doing business with TriVantage for 39 years, and they have consistently provided excellent service. Orders always arrive on time, and their chat support responds quickly and is extremely he... See more

Company replied

Rated 5 out of 5 stars

Trivantage is a great company to do business with. Wholesale pricing on Sunbrella Fabrics, which are generally always in stock, and a good selection of accessory products to get the job done professio... See more

Company replied

Rated 5 out of 5 stars

Sales rep went out of his way to help me find a specific grommet die that I had been searching for. I couldn't find the specific one I needed in their online catalog, but took a pictur... See more

Company replied

Rated 5 out of 5 stars

Our experience with Astrup/Trivantage is more than just 1 or the millions of experiences we have had with your company. Always for many many years they have been reliable to us, we consider Trivant... See more

Company replied


Company details

Written by the company

Trivantage is the nation's largest wholesale supplier for the awning, marine, upholstery, and shade sail industries. We are your one-stop shop for over 9,000 products, including premium performance fabric by the yard (featuring Sunbrella), marine hardware, trim, and essential supplies. We focus on B2B customers, offering product expertise, hassle-free ordering, and fast, reliable shipping to ensure your projects are completed on time. Partner with the industry expert!


Contact info

4.8

Excellent

TrustScore 5 out of 5

405 reviews

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Rated 5 out of 5 stars

I have always had good customer…

I have always had good customer service. Everyone is doing there job. That's the way it should be. It seems like everyone takes pride in what they are doing. I enjoy placing orders with your employees.

13 April 2026
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Reply from Trivantage

Thank you so much for sharing this! We’re happy to hear you’ve consistently had good experiences and that our team’s pride in their work comes through. It means a lot to know you enjoy placing orders with the people who support you—we truly appreciate you taking the time to let us know.

Rated 5 out of 5 stars

excellent services and fast sipping

excellent services and fast sipping

16 April 2026
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Reply from Trivantage

Thank you for taking the time to share this. We’re glad you felt well supported and that everything reached you quickly—it means a lot that you let us know.

Rated 5 out of 5 stars

Great group of people

Great group of people. So easy to work with. I'm a very small manufacturer, but they are always looking to help me.

14 April 2026
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Reply from Trivantage

Thank you for sharing this. We’re glad working together has been easy and that our team has been able to offer help. It means a lot that you’ve trusted us to help as your business grows.

Rated 5 out of 5 stars

Always have what we need and quick…

Always have what we need and quick shipping

16 April 2026
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Reply from Trivantage

Thank you for taking the time to share this. We’re glad you’re consistently able to find what you need and that your orders arrive quickly. We appreciate your business!

Rated 3 out of 5 stars

I asked to talk to a salesperson who…

I asked to talk to a salesperson who was educated on clear vinyl. She said that she was qualified to help me. She answered my questions by reading the text about different vinyls. I knew more than she did. She should have passed me on to someone more qualified like I asked….next time I have a technical question I’ll ask for Lorraine. Mary @ snug harbor canvas

15 April 2026
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Reply from Trivantage

Thank you for taking the time to share this feedback. We appreciate you letting us know what would have made the conversation about clear vinyl more helpful. We’re glad you’ve found Lorraine to be a great resource for your technical questions.

Rated 5 out of 5 stars

Product

Product, customer service and next day delivery.

15 April 2026
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Reply from Trivantage

We appreciate your taking the time to share this. We’re glad everything—from product selection to support and delivery—came together smoothly for you. Thank you for your business!

Rated 5 out of 5 stars

knowledge sales persons when ordering…

knowledge sales persons when ordering by phone.

6 April 2026
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Reply from Trivantage

Thank you for sharing this. We’re glad you were able to connect with someone by phone who could answer your questions confidently and help make the ordering process easier.

Rated 5 out of 5 stars

Always friendly

Always friendly. Real people take your order. It’s shipped quickly and correctly. Thank you

11 April 2026
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Reply from Trivantage

Thank you for taking the time to share this. We’re glad you’ve had a friendly, reliable experience from ordering through delivery, and it means a lot that you chose to let us know.

Rated 5 out of 5 stars

Easy and fast

10 April 2026
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Reply from Trivantage

Thank you for the kind note! We’re glad the experience was simple and quick. We appreciate your business!

Rated 5 out of 5 stars

Great product

Great product, great service
Who could ask for more?
Tom Azland Traditions

7 April 2026
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Reply from Trivantage

Thank you for sharing this. We’re glad both the product and the support met your expectations, and we appreciate your business.

Rated 5 out of 5 stars

No hassle

No hassle, customer sewrvice knew what they were doing.

10 April 2026
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Reply from Trivantage

Thank you for sharing this. We’re glad everything felt straightforward and that our team was able to help with confidence and ease.

Rated 5 out of 5 stars

I had a wonderful experience with…

I had a wonderful experience with Trivantage. I needed to get some samples and questions answered to make sure I order the right product for the job. The customer service is knowledgeable and helpful and honest.

9 April 2026
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Reply from Trivantage

Thank you for taking the time to share this. We’re glad our team could help answer your questions, provide samples, and support you in choosing the right product for your project. It means a lot to hear that the guidance you received felt knowledgeable and straightforward.

Rated 4 out of 5 stars

Love the customer service

4 1/2 stars, I would give it.
Love the customer service. I can rely on Trivantage to get the account part correctly and reliable shipping.

It would be nice to have the ability to search an individual item in our purchase history. Instead of opening each order.

7 April 2026
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Reply from Trivantage

Thank you for taking the time to share such thoughtful feedback. We’re glad you’ve been able to rely on our team, trust that account details are handled accurately, and receive orders you can count on.

We also appreciate you sharing that suggestion around purchase history—it’s helpful to know what would make things easier for you. Thanks for choosing to work with us.

Rated 5 out of 5 stars

easy website to navigate

easy website to navigate, customer service phone and email, prompt replies, helping me find the right products we need.

8 April 2026
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Reply from Trivantage

Thank you for taking the time to share this. We’re glad the site was easy to use, that our team could support you through phone and email, and help you find the right products. We appreciate the opportunity to work with you.

Rated 5 out of 5 stars

Consistency matters!

Consistent, super quick response times are SO appreciated!

10 April 2026
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Reply from Trivantage

Thank you for sharing this. We’re glad that consistently quick responses made a difference for you, and we’re grateful for your business.

Rated 5 out of 5 stars

Customer service was top notch

Customer service was top notch. Helpful in many ways. Odering was simple and products arrived fast.

8 April 2026
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Reply from Trivantage

Thank you for sharing your experience. We’re glad our team was able to help throughout the process, that ordering felt easy, and that everything reached you quickly. We truly appreciate your business.

Rated 5 out of 5 stars

Good communication

Good communication, fast delivery. Good customer service.

8 April 2026
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Reply from Trivantage

Thanks for letting us know about your experience. We truly appreciate your business and the time you took to share this.

Rated 5 out of 5 stars

Amazing Catalogue!

8 April 2026
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Reply from Trivantage

We really appreciate you taking the time to leave feedback. It’s great to know the catalogue made a positive impression.

Rated 5 out of 5 stars

Quick service

Quick service, accurate delivery

8 April 2026
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Reply from Trivantage

Thank you for taking the time to share your experience. We know how important responsiveness and dependable fulfillment are to your day-to-day work, and we’re glad everything went smoothly. We appreciate your business and truly value your choosing to work with Trivantage.

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