My credit card number was stolen by them, charging $4000 worth of merchandise.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have bought from TSR several times before without an issue. This time was a complete farce. I had the winning bid for Fox 36 Kashima coated forks. They arrived in a battered box with 2 pieces o... See more
I'm tired of companies not being forthcoming when they are selling open box merchandise. The saddle I ordered did not come in the original packaging from the manufacturer. So it did not have the tool,... See more
Company replied
Ordered an item described as new on eBay (a returned unused item from Wiggle): didn't have the to fit it to my bike for two months and then found it was broken and useless. TriSport refused to provide... See more
Company details
Written by the company
TriSports.com is the online and retail triathlon gear shop, created for triathletes, by triathletes. We carry the highest quality triathlon equipment, gear, apparel, clothing, bikes, and all of the hard to find necessities that every triathlete needs, including triathlon wetsuits, triathlon bikes, bike travel cases, aero race wheels, hydration systems, aerobars, triathlon-specific clothing, and much, much more.
Contact info
5741 NE 87th Ave, 97220, Portland, United States
- 800-445-4790
- sales@trisports.com
- www.trisports.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very fast service AND incredibly …
Very fast service AND incredibly discounted on sale.
I like the experience over the web …
I like the experience over the web until I put the order, because my order status never got updated and I was totally blinded off.
Regards
Henry
Recently I received the Hubb Goggles …
Recently I received the Hubb Goggles and a pair of gloves, they are great and works so fine in cold waters.
Thanks.
I was impressed with the process from …
I was impressed with the process from beginning to end. The personal touch given by signing the receipt was great and made me feel like you appreciated my business.
Great customer service
Great customer service, quality products, quick response, and overall great experience.
The buying experience was great
The buying experience was great. Shipping was fast and product was accurate. The only negative is that the website could use a re-design. It was difficult to navigate and understand what product you are purchasing.
great product selection
great product selection, fast shipping and always get the items I ordered.
Excellent Service
Very happy with this purchase! The price on my Brooks running shoes was outstanding. No one else came close to the price I paid and free shipping was the icing on the cake! Excellent service from TriSports.
I really like TriSports
I really like TriSports. As a multisport beginner, their website is very useful to me. Good products, good prices, and good ordering experience.
Package came in 3 days after being …
Package came in 3 days after being ordered. All perfect. No issues.
Normally I would order things like this …
Normally I would order things like this online, but I had a question so called instead, and I'm so glad I did. It's been years since I experienced such a pleasant sales experience. I apologize to anyone else who tried calling when I was on the phone with Trisports and got a busy signal, but the agent was so informative and helpful I probably spent more time with him than was necessary.
Good products at fair prices that are …
Good products at fair prices that are shipped in a timely manner.
Fast shipping
Fast shipping, great price and I loved the "Thank you, Allison!" note on the invoice.
Great service and fast delivery
Fantastic
Fantastic, they sent me inmediately and I'm sure I'll repeat in the future. Previously I bought them more articles and always very good.
Thanks so much
The swim buoy I ordered arrived in time …
The swim buoy I ordered arrived in time and works basically as expected, but I have one complaint. I spent a great deal of time comparing different products, hoping to find a buoy that had an outside pocket where I could tuck a bottle of water to reach it during open water swims without having to deflate the whole device. I even communicated via online chat with a representative of the company and was assured that the float had a pocket. When I got it, the printed instructions included a picture showing the pocket, but the buoy itself has none. It is identical to the one my swimming buddy got from another supplier. This is irritating.
Otherwise, the item works fine.

Reply from TriSports.com
The order was a gift for a friend
The order was a gift for a friend, she was very happy with her two items. I did tell her where I ordered the long sleeve water resistant performance top . The Neon pink performance long sleeve top was cancelled. I hope TriSports will have taht item again.
Found what I needed
Found what I needed, great price and quick shipping.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







