TriEagle Energy Reviews 

257
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 191 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the electricity rates are affordable and competitive, with many appreciating the clear options to lock in stable prices for multiple years without hidden fees. People also praise the support staff for being prompt, knowledgeable, and genuinely helpful when handling everyday questions, account updates, or contract renewals. Some reviewers were not happy with sudden price increases upon contract renewal and unexpected high bills that caused frustration. A few other people also felt that customer service could be unhelpful, slow, and difficult to reach when trying to resolve complicated billing issues.

What people talk about most

Price

Users describe positive satisfaction with price, highlighting affordable electric bills and competitive,... See more

Customer service

Customers consistently note positive experiences with customer service, describing representatives as... See more

Service

Reviewers highlight positive aspects of service, expressing overall satisfaction and long-term loyalty.... See more

Staff

Customers report overwhelmingly positive experiences with staff, highlighting professional, helpful, and... See more

Subscription

Clients share ambiguous opinions on subscription, reflecting a mix of satisfaction and frustration. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have been customers of TriEagle Energy since 2013. I have always contracted on locked three year agreements. I've never been disappointed by pricing or felt I was misled by our agreements. I know I... See more

Rated 5 out of 5 stars

As far as electric bill, best decision I ever made was switching from Reliant, which I had for years, to TriEagle. Was really nervous about doing it because I'm old school and didn't know if that was... See more

Rated 5 out of 5 stars

These folks truly care for their customers! I love them...the guy i was connected with even actually laughed at my attempted joke!! Very through and never condiscending, it's such a refreshing atmosp... See more

Rated 5 out of 5 stars

Trying to figure out the best electricity rates and the best company to go with is confusing. I've been with Tri-eagle for about 5 years now and have been very satisfied with the rates they provide. E... See more


Company details

  1. Electric Utility Company
  2. Energy Supplier
  3. Green Energy Supplier

Written by the company

TriEagle Energy, a Texas-based electricity provider, offers residential and business plans with straightforward pricing, renewable energy and flexible term lengths.

Tri Us Guarantee

Try any plan for 60 days to see why customers love the simple savings they get with TriEagle.

Our Tri Us Guarantee is our commitment to making sure you feel good about the TriEagle Energy plan that you choose. If you're not completely satisfied within 60 days, we'll help you change to another plan for free.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

257 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.6

All reviews

(257)

184 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very informative

Very informative, patient, professional, and I was able to get my service connected easily

4 November 2025
Unprompted review

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