TriEagle Energy Reviews 

257
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 200 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent pricing, noting competitive rates and the absence of hidden fees, which helps them manage their budgets effectively. Many highlight the top-notch customer service, describing staff as professional, helpful, and understanding, providing prompt and efficient service. People appreciate the ease of resolving issues and the overall reliable service provided. However, some people mentioned concerns regarding subscription renewals, with rates increasing significantly for existing customers. This led to feelings of a lack of customer loyalty and reports of frustrating experiences with customer service, including long wait times and unhelpful responses when trying to address these billing discrepancies or unexpected high bills.

What people talk about most

Price

Reviewers highlight positive aspects of price, with many expressing satisfaction with affordable and... See more

Service

Reviewers mention positive feedback about service, with many expressing satisfaction with the overall... See more

Customer service

Clients share positive opinions on customer service, with many reviewers consistently praising the... See more

Staff

Users describe positive interactions with staff, consistently praising their professionalism, helpfulness,... See more

Subscription

Customers consistently note ambiguous experiences with subscription renewals, with some praising the ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have been customers of TriEagle Energy since 2013. I have always contracted on locked three year agreements. I've never been disappointed by pricing or felt I was misled by our agreements. I know I... See more

Rated 5 out of 5 stars

As far as electric bill, best decision I ever made was switching from Reliant, which I had for years, to TriEagle. Was really nervous about doing it because I'm old school and didn't know if that was... See more

Rated 5 out of 5 stars

Trying to figure out the best electricity rates and the best company to go with is confusing. I've been with Tri-eagle for about 5 years now and have been very satisfied with the rates they provide. E... See more

Rated 5 out of 5 stars

These folks truly care for their customers! I love them...the guy i was connected with even actually laughed at my attempted joke!! Very through and never condiscending, it's such a refreshing atmosp... See more


Company details

  1. Electric Utility Company
  2. Energy Supplier
  3. Green Energy Supplier

Written by the company

TriEagle Energy, a Texas-based electricity provider, offers residential and business plans with straightforward pricing, renewable energy and flexible term lengths.

Tri Us Guarantee

Try any plan for 60 days to see why customers love the simple savings they get with TriEagle.

Our Tri Us Guarantee is our commitment to making sure you feel good about the TriEagle Energy plan that you choose. If you're not completely satisfied within 60 days, we'll help you change to another plan for free.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

257 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(257)

184 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have been a Trieagle Energy going on…

I have been a Trieagle Energy going on 9 years. I first started with this company because they didn't require a deposit from me to start and that was a blessing for me. I'm 63 years old and I don't like change. My husband took care of all this kind of stuff and he passed away 3 years ago. I am very happy with Trieagle Energy and hope to be with them for along time to come.

26 May 2026
Unprompted review
Rated 4 out of 5 stars

Not easy to budget

TriEagle sends weekly reports that keep me up to date on usage. I used to have fixed payments with an annual true up but that went away so every month is a surprise bill.

23 May 2026
Unprompted review
Rated 5 out of 5 stars

I have been with these guys 9 years now…

I have been with these guys 9 years now and can't think of one thing that I could complain about. Besides the cold spell in 21 when the grid went down I can only think of losing power a couple of times but was up and running real quick. Great rate also.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

My wait time was less than one minute

My wait time was less than one minute, and when the call was answered, my concern was resolved in less than 5 minutes. The age t was responsive, courteous and professional. She offered a solution and worked to help me obtain the outcome I desired.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Good company

We have been using Trieagle since we moved back to Texas from Arizona in 2018. We have had nothing but a positive experience. Every month they tell us how much electricity we have used and the corresponding cost. That is very helpful in planning our budget. We have had a positive experience .

20 May 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look