5 stars Bro I love watching your videos you're funny as hell thanks for the entertainment maybe one day I can come to new York and meet you man
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I just received my third purchase of jewelry from TraxNYC, it was a Black diamond necklace with cross. #70909. Absolutely beautiful, the purchasing process was done completely online with no inte... See more
I searched for quite some time for a nice Yellow Gold Franco Chain online and determined Trax NYC to have the greatest value on my investment in gold, due to the brilliance and outstanding quality of... See more
Company replied
I had the pleasure of doing business with representative Nasir. He guided me through the purchasing process, found the piece I wanted. Made the customizations that I wanted and made sure the order w... See more
Company details
Information provided by various external sources
TraxNYC is a jewelry manufacturer providing the best selection of men's gold jewelry, men's hip hop jewelry, and custom diamond jewelry. Shop here!
Contact info
West 47th Street 62w, 10036, New York, United States
- www.traxnyc.com
3.7
Average
88 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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I searched for quite some time for a…
I searched for quite some time for a nice Yellow Gold Franco Chain online and determined Trax NYC to have the greatest value on my investment in gold, due to the brilliance and outstanding quality of my chain, not to mention the outstanding customer service i recieved from Mr. Giorgi Tabagari. I recommend giving the team over at Trax NYC a visit when shopping for any luxurious Gold, Diamond, and Silver quality pieces. Thank you very much and God Bless.
13 September 2019
Unprompted review
Reply from Trax NYC Custom Jewelry
Dear Charlie,
Thank you for taking your time to leave us this pleasant review, we are happy you have enjoyed your experience with TraxNYC and are happy with your item. Giorgi is very knowledgeable! We look forward to seeing you again in the future.
Thank you,
Faizah from TraxNYC.
Price too high for custom order
I ordered a Prince theme necklace for my GF, my budget is 3000 but was quoted 3200 by Pual Mazza. I found a lower price elsewhere but the item was already produced. I had called to cancel, was told no refunds, only store credits. At time of order, their refund policy was not disclosed. They claim copy rights to the item so as to dissuade me from going elsewhere, which I already have. This policy was also not disclosed. My word of advice is to shop around before buying, especially a custom order. They will deny a refund and claim copy rights to the item. In this case, its a Prince item and no way they can claim a copyright to it. They are ridiculous.
18 March 2018
Unprompted review
Reply from Trax NYC Custom Jewelry
Dear Robert,
I can only apologise for your previous experiences, Paul Mazza no longer works at TraxNYC. The company has come a long way since your experience, and all of our processes and customer services have been drastically improved. We are fully transparent with all of our custom orders and have had many happy customers and clients. We appreciate your honesty and do value all of our customers and hope to see you again in the future.
Thank you,
Faizah from TraxNYC.
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