Travel Republic Reviews 

83,767
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 1,073 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely competitive prices and the quick, straightforward booking process that makes planning a vacation effortless. Consumers also appreciate the professional approach and note that the support staff is exceptionally helpful and polite when handling special requests. However, some people mentioned that the recent website redesign introduced frustrating glitches and made navigation less intuitive. A few other people also felt that reaching out for customer support via email or phone was challenging when issues arose. Some reviewers experienced complications regarding booking details and post-purchase communication with the agency.

What people talk about most

Booking process

Reviewers highlight positive aspects of booking process, noting that the website is easy to navigate, options... See more

Price

People report positive experiences with price, frequently highlighting that holidays are much cheaper... See more

Holidays

Users describe ambiguous interactions with holidays, as many reviewers report finding competitive prices,... See more

Website

Customers had ambiguous experiences with website, with many reviewers praising the platform for being easy to... See more

Staff

Consumers find staff to be exceptionally helpful, with reviewers frequently praising polite team members who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

An unexpectedly good choice! Very easy choice - visible variety of hotels, as well as relatively easy payment. Three generations at the seaside - grandmother, son and grandson on the Black Sea coa... See more

Company replied

Rated 5 out of 5 stars

I booked a stay with TR today after being let down by both EDreams (worst customer care ever) and Lastminute both of whom failed to confirm a booking the former having taken a month and my money befor... See more

Company replied

Rated 5 out of 5 stars

I recently visited Da Nang in Vietnam and used Travel Republic as I have done for the past 3 years. The Mercury Grand Hotel is a lovely place to base your holiday. Spotlessly clean , incredibly hel... See more

Company replied

Rated 5 out of 5 stars

Looking to book a hotel in Malta and TR came up with a huge, varied selection to choose from. Chose my Hotel and booked it, then searched other sites to compare and TR came on top for choice and pri... See more

Company replied


Company details

  1. Travel Agency

Written by the company

As one of the UK's first online holiday companies, we’ve been giving holiday power to the people for over 20 years. We believe that everyone has the right to a proper holiday, no matter what. But these days, there’s a lot of obstacles getting in the way of that freedom, like bossy bosses and soaring flight prices. That’s why our super low prices and variety of choice makes it easier for people to explore every corner of the world, from here to Timbuktu. We’ve got city breaks to Paris, winter sun holidays in the Maldives, budget trips to Spain, idyllic island getaways in Greece, all-out luxury trips in Dubai, and everything in between. With a selection of over 300,000 hotels and 200 airlines, every one of our customers is free to conquer the world one holiday at a time. Once our customers book with Travel Republic, every one gets exclusive access to ticketed attractions around the world. Making sure you’re free to experience everything from the iconic theme parks of Orlando, to the desert safaris in Marrakech. So seize the super holidays at super low prices.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

84K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 73% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(83,767)

951 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Repeat user

I havw used this booking site and it was great, there is still good prices and choices .but the site structure and navigation has changed so not as good aas before but would still use again and recommend

9 August 2026
Unprompted review
Travel Republic logo

Reply from Travel Republic

Hi,

Thank you for your feedback! We’re glad you still find great prices and plenty of choice.
We appreciate your comments about the new site navigation and will keep working to make your experience even better.

We hope to welcome you back soon!

Kind regards
The Travel Republic Team

Rated 5 out of 5 stars

Simple website to use very good prices…

Simple website to use very good prices easy to use app

7 August 2026
Unprompted review
Travel Republic logo

Reply from Travel Republic

Hello, thank you for your comment!
We're glad you've chosen us for your reservation, and we hope to see you again soon!

Kind regards
The Travel Republic Team

Rated 5 out of 5 stars

Easy to use affective

Easy to use affective. It did what it was supposed to do

6 August 2026
Unprompted review
Travel Republic logo

Reply from Travel Republic

Hello, thank you for your comment!
Our team works around the clock to bring the best experience online, and provide the best offers to our clients.
We're glad we could help you find yours, and we hope to see you again soon!

Kind regards
The Travel Republic Team

Rated 2 out of 5 stars

Do not use this travel company

Do not use this travel company. This is my second complaint with these and everytime the customer is wrong instead of right. Despite providing evidence im still wrong and they side with the hotelier. During my recent visit to Rhodes and the sunshine hotel which is rated as 4* i put forward my multiple issues only for each one to be disregarded. Customer relations is not for the customer.

6 June 2026
Unprompted review
Travel Republic logo

Reply from Travel Republic

Hi, we’re sorry to hear about your experience and would like to help resolve this for you.
Could you please provide a few more details about your reservation, such as the name on the booking or your reference number? This will allow us to look into the matter and assist you as quickly as possible.
We look forward to hearing from you.

Kind regards,
The Travel Republic Team

Rated 1 out of 5 stars

Specific Hotel no longer operated while checkin in

Checked into an hotel room that was purchased on travel republic website. Upon arriving at the address, the new owners with a different company operating at the address said they have no information on the booking. Called Travel Republic , they sent a reference of the new hotel operating at the original hotel address , this still did not work. Waited several hours in the lobby, Travel Republic did not rebook an alternative hotel. Had to rebook a new hotel at my own expense after waiting several hours in the lobby.

I have not received my payment for the second hotel costs. After a very long journey, and not been able to checkin, waiting several hours at the lobby , given no alternative hotel and having had to pay for an replacement hotel at my own expense, I personally would never book from Travel Republic again.

14 July 2026
Unprompted review
Travel Republic logo

Reply from Travel Republic

Hello

First and foremost, we apologize for this whole situation.
We were caught off guard by your case, as your reservation was indeed well confirmed, but the hotel for some reason would not grant it.
In any case, we garantee we're working on this issue, reviewing the case alongside the hotel through our provider.
We ask you to please keep an eye on your e-mail inbox, as we're expecting a definition from them anytime now.
Again, we apologize for this this issue, and we wish you a great weekend.

Kind regards
The Travel Republic Team

Rated 1 out of 5 stars

I am still waiting for details on my cancelled flight home

I am still waiting for details on my refund on the Qatar flight that we were unable to return home on, We had to arrange for our own flights home at the beginning of March, I finally received a refund for some of the additional days we had to pay for in the Maldives but not everything, I am claiming for the flights and hotels e had to book to finally get home which was horrendous, my insurance company will not pay up until I receive the refund for the return flight, I have emails Travel Republic numerous times and the last i was told it would take 12 weeks to come through, we have been home 21 weeks now this is beyond a joke as I paid out a lot of money on 2 hotels and 3 different flight, I would really like someone to sort this out please,

13 March 2026
Unprompted review
Travel Republic logo

Reply from Travel Republic

Hello,

We're sorry to hear about your experience, and we’d love to help resolve this for you.
Could you please provide more details about your reservation, such as the booking name or reference number?
This will help us look into the issue and assist you as quickly as possible.
Looking forward to your response!

Kind regards,
The Travel Republic Team

Rated 5 out of 5 stars

Absolutely Seamless Process

Very easy to book no issues at all great prices too
Confirmation was through in seconds followed by everything we need to check-in online when the time comes
Excellent service

27 July 2026
Unprompted review
Travel Republic logo

Reply from Travel Republic

Hi,
Thank you for your review!
We're delighted to hear that your booking experience was quick and straightforward, and that you found our prices great value.
We really appreciate your words and look forward to helping you again in the future!
Kind regards,
The Travel Republic Team

Rated 4 out of 5 stars

Booked hotel at good rate with small…

Booked hotel at good rate with small deposit
The whole booking was easy

25 July 2026
Unprompted review
Travel Republic logo

Reply from Travel Republic

Hi,
Thank you for your review!
We’re pleased to hear that you found a great rate and that your booking experience was simple and hassle-free.
We look forward to helping you with your future travels!
Kind regards,
The Travel Republic Team

Rated 5 out of 5 stars

Years of using this company and still as good!!

I've always used Travel Republic and never had a problem with them, I think they've moved operations out of the UK (not sure) but still as quick and easy to book. I recently decided to change the hotel I've booked and did this in seconds online with no need to speak to an operator, confirmation came through instantly and am good to go!

24 July 2026
Unprompted review
Travel Republic logo

Reply from Travel Republic

Hello, thank you for your words!
We have indeed been through an internal transition, but we remain as committed as ever to providing the best service and offering the best deals to our clients.
We wish you a wonderful holiday and hope to see you travelling with us again soon1

Kind regards,
The Travel Republic Team

Rated 1 out of 5 stars

Return flight was cancelled

Return flight was cancelled, Easyjet sent them the refund money but they don't think they should refund me the flight cancellation money. And they expected me to hang around in Egypt for 1 week for another flight which they thought was reasonable! Thieves
Advice - Book direct next time

21 January 2026
Unprompted review
Travel Republic logo

Reply from Travel Republic

Hello

We’re sorry to hear about your experience and would like to help put this right.
Could you please share a few more details about your booking, such as the lead passenger name or your reference number? This will allow us to investigate and assist you as quickly as possible.
We look forward to hearing from you.

Kind regards,
The Travel Republic Team

Rated 5 out of 5 stars

Second holiday with these guys…

Second holiday with these guys (Maldives and Egypt Sharm el sheikh) wasn’t let down both times. Will be using again

12 October 2025
Travel Republic logo

Reply from Travel Republic

Hi,
Thank you so much for your review!
We're delighted to hear that you've trusted us with both your Maldives and Sharm El Sheikh holidays and that everything went smoothly on both occasions.
Your continued trust means a lot to us, and we look forward to helping you plan many more unforgettable trips in the future!
Kind regards,
The Travel Republic Team

Rated 5 out of 5 stars

Great company

Great company. Have booked with them many times and never had any problems. Always happy to help and sesolve any concerns you may have. Price always good can't fault there service.

11 November 2025
Travel Republic logo

Reply from Travel Republic

Hi,
Thank you so much for your continued trust and support!
We're delighted to hear you've booked with us many times and have always had a positive experience.
We look forward to helping you with many more trips in the future!
Kind regards,
The Travel Republic Team

Rated 5 out of 5 stars

great service

great service

3 September 2025
Travel Republic logo

Reply from Travel Republic

Hello, thank you for your review!

We’re pleased to hear we were able to help you choose the best option for your trip, and we hope to welcome you back for another booking in the near future.

Kind regards,
The Travel Republic Team

Rated 5 out of 5 stars

I have booked with travel republic many…

I have booked with travel republic many I have always found the company to be efficient and friendly, if there was ever any problems they keep you informed.
Great travel company.

14 July 2026
Unprompted review
Travel Republic logo

Reply from Travel Republic

Hello, thank you so much for your comment!
We have a 24/7 customer care team, always ready to help with any issues.
We appreciate your trust, and we hope to keep seeing you travelling with us!

Kind regards
The Travel Republic Team

Rated 5 out of 5 stars

I’ve used Travel Republic for years…

I’ve used Travel Republic for years always excellent customer service and often the best prices Trivago dont always show every price available i find Travel Republic beats them every time

19 November 2025
Travel Republic logo

Reply from Travel Republic

Hello, thank you for your evaluation!
We're always working to find the best offers online for our clients, and we have a 24/7 customer care team always ready to help.
Hoping to see you travelling with us again soon!

Kind regards
The Travel Republic Team

Rated 5 out of 5 stars

Excellent service recommend always…

Excellent service recommend always booked with you A+++

1 July 2026
Unprompted review
Travel Republic logo

Reply from Travel Republic

Hello, thank you for your evaluation!
We're glad we have your trust, and you can always count on us to find the best choices for your trips.
We hope to keep seeing you travelling with us!

Kind regards
The Travel Republic Team

Rated 5 out of 5 stars

Travel Republic ... great prices!

Just booked a holiday with Travel Republic. Their site is very easy to navigate and the booking was simple.
The price of our holiday is very competitive. Would definitely recommend looking here before booking anywhere else ....

30 June 2026
Unprompted review
Travel Republic logo

Reply from Travel Republic

Hello, thank you so much for your evaluation!
We're glad to help you find the best offer for your vacation.
And we hope to see you travelling with us again soon!

Kind regards
The Travel Republic Team

Rated 1 out of 5 stars

Avoid This Company

Avoid This Company – One of the Worst Customer
If I could give zero stars, I would.
If you're looking for a stress-free holiday, don't start with Travel Republic.

After their website repeatedly failed to complete my booking, I spent over 2½ hours on the phone trying to book a simple package holiday.

The result? Endless transfers, repeated call disconnections, long waits, contradictory information, poor communication, and absolutely nobody taking responsibility.

After all that time:

* No booking.
* No solution.
* Just wasted time, unnecessary phone costs, and a great deal of frustration.

The biggest irony is that the department responsible for selling holidays managed to talk a customer out of booking one.

The good news is that Travel Republic isn't your only option. Plenty of other companies sell exactly the same holidays, often at better prices and, based on my experience, with far better customer service.

I've submitted a formal complaint to the Managing Director, but as a customer my advice is simple: save yourself the hassle and book elsewhere.

26 June 2026
Unprompted review
Travel Republic logo

Reply from Travel Republic

Hello

First of all, we'd like to apologize for any issues while making your reservation with us.
We would like to know if it´s still possible to try and help you find a good option for your trip.
As such, could you please send your information to us, so one of our colleagues can reach out to you?
Again, we apologize for this issue, and we hope you have a great weekend!

Kind regards
The Travel Republic Team

Rated 5 out of 5 stars

We have been using Travel Republc for…

We have been using Travel Republc for many years. After 20 years they are still on the top of my list. Highly recommended.

25 June 2026
Unprompted review
Travel Republic logo

Reply from Travel Republic

Hello, thank you so much for your words!
We're very grateful for your trust, and we look foward to help you with this and your next trips!

Kind regards
The Travel Republic Team

Rated 5 out of 5 stars

First time booking with TR in ages

It has been a long time since I've booked with travel republic. I am so glad I booked. Holiday was cheaper than jet 2 and easyJet. Same holiday but it meant I could choose different airport and saved on luggage and transfers

21 June 2026
Unprompted review
Travel Republic logo

Reply from Travel Republic

Hi,
Thank you so much for your review!
We're delighted to hear that you chose to book with Travel Republic again and that you found a great deal compared to other providers. It's fantastic to know that the flexibility to choose a different airport, along with savings on luggage and transfers, helped make your holiday even better.
Thank you for placing your trust in us, and we hope to help you find many more great-value holidays in the future!
Kind regards,
The Travel Republic Team

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