Travel Luggage & Cabin Bags Reviews 

766
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the bags and suitcases are exceptionally lightweight, perfectly sized for various cabin luggage requirements, and offer remarkable value for money. People also deeply appreciate the remarkably fast, efficient delivery service provided alongside the overall sturdy and reliable construction of the items. Some reviewers were not happy with the overall product quality, mentioning that certain items fell apart quickly, featured flimsy handles, or lacked proper structural durability. A few consumers also noted occasional delivery delays that caused inconvenience or reported issues with items not meeting their precise size expectations.

What people talk about most

Product

People report positive experiences with product, highlighting that items are well made, solid, and match... See more

Quality

Customers had positive experiences with quality, highlighting that items are well made and offer great value... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that packages arrive very quickly and on... See more

Price

Consumers find price to be positive and consistently praise the great value offered. Reviewers note that they... See more

Value for money

Customers consistently note positive experiences with value for money, highlighting solid product quality at... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Exactly want we wanted from a cheap lightweight suitcase. Was looking for a cheap, lightweight suitcase to take on board a Ryanair flight. Arrived in the time frame they stated, built quality as expec... See more

Rated 5 out of 5 stars

Good offer on backpack and cabin bag. Aerolite backpack in particular is great with several pockets and fully adjustable straps - can even wear it for cycling! Delivered promptly. Used TLC previously... See more

Rated 5 out of 5 stars

The website was easy to navigate. A great deal of choice. Good value. Prompt delivery. All in all a very good experience and, although I’ve only used the case once so far, it appears to be ideal. Robu... See more

Rated 5 out of 5 stars

Wow the delivery was within 4 days the quality off the suitcase was fab all in all can not fault in any way . Will be ordering more products thank you carnt wait for my break.🥰🥰


Company details

  1. Bags and Luggage Store

Information provided by various external sources

Travel Luggage & Cabin Bags have over 20 years of trading in affordable and lightweight durable luggage, and for the last 5 years trying to focus on delivering the highest quality luggage sets and cabin luggage for the online worldwide jet setter market. Based in East London, we’re able to offer free & fast delivery to the whole of the UK and offer a no-fuss returns policy on all orders, so you can buy with peace of mind. Specialising in super-lightweight hard and soft shell luggage, trolley bags and shopping trollies, Travel Luggage & Cabin Bags hopes to be your one-stop-shop for all your luggage needs.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

766 reviews

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Hasn’t replied to negative reviews

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4.4

All reviews

(766)

94 reviews in the last 12 months

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Rated 5 out of 5 stars

I recommend.

The delivery was prompt. The suitcase is a good quality and presentable. The wheels are of a durable material.

20 September 2024
Rated 1 out of 5 stars

Miss leading promises!

Miss leading promises!
I brought 2 Highbury suitcases 24" and 20" in Navy ! Just over a year ago, with a 5 year warranty! I've only used them twice!
My wheel has come off in transit, they were not cheap,I expected them to be robust enough to go into the haul of a plane ! but obviously not! you might as well buy a cheap suitcase as they just blame it on everyone else!!

16 September 2024
Unprompted review
Rated 3 out of 5 stars

Case arrived quickly

Case arrived quickly, however on closer examination, e,g, when packing to go away I noted damage to the bottom of the case. As it was otherwise unused, I am guessing it has been badly stored. Shame as the case is exactly what I needed.

18 August 2024
Rated 1 out of 5 stars

Awful company, bogus promises of a refund

Awful company. I bought a suitcase and bag deal in December 2023, only went away twice and the suitcase handle fell off in the middle of my 2nd trip. This was hugely inconvenient because I had to drag the suitcase along using a scarf or carry it with my hands and it was pretty heavy. When I got back to England I reported this to the company and they asked for videos and images. I sent them, and they promised a refund. It has been over 5 weeks now and they haven’t returned my funds. Waste of money, I would never buy a bag from them again.

9 July 2024
Unprompted review
Rated 1 out of 5 stars

Not fit for purpose

The bag has very few extra pockets, so no where to put water bottle etc. The straps are far too long, and even at their shortest, leave the bag hanging and therefore moving excessively. Would not recommend

19 July 2024
Rated 1 out of 5 stars

I bought a small bag but was wrong…

I bought a small bag but was wrong size. Called several times no answers? Then for refund I have to pay for returns and wait for 1 month? Very poor service? I rather keep bag than pay £10 for a £19 bag? Not sure even if I will get my refund?

17 July 2024
Unprompted review
Rated 1 out of 5 stars

Company confirmed order & delivery date…..then cancelled!!!!

Purchased a bag that was specifically recommended for an up coming trip. Order processed fine with estimated delivery date, but later received an email saying the goods were faulty, so they had to cancel my order!!??? I responded that l’d prefer that they just send another one rather than cancel. I was then told they were out of stock!!
Its feels like they took the order without checking their stock. If I’d been told that initially I would’ve purchased the same item on eBay…..but the back and forth over those few days (Thurs - mon) meant I couldn’t get the item delivered in time for my trip.
Polite responses from the staff but if a company accepts an order and takes payment it should follow through. Unfortunately, this wasn’t the case!

18 July 2024
Unprompted review

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