Always willing to go extra mile , listen to What you looking for , don't rush , always Delivered excellent holiday can't do enough For customers do all boarding passes + paper work, stress fr... See more
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Review summary
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Reviews shaping this summary
We went into Gorseinon store not knowing where we wanted to go, Lindsey was very helpful and took time looking through about 10 different places with us before we decided what we wanted. Lindsey was v... See more
Company replied
Nicola was as cheerful and helpful as always, checking things through to make sure everything was to our liking before finalizing our details. Felt taken care of and not rushed.
Company replied
The booking process was easy, relaxed, we had our children with us and staff were amazing with them. We didn’t have a particular holiday in mind but with a few ideas on what we would like the staff ma... See more
Company replied
Company details
- Travel Agency
- Cruise Travel Agency
- Currency Exchange Service
- Travel Aggregator
- Travel Clinic
- Travel Insurance Company
Written by the company
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
Written by the company
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Contact info
Travel House, Unit 44G Cwmdu Parc,, SA5 8JF, Swansea, United Kingdom
- 01792 293743
- hello@travelhouse.co.uk
- www.travelhouse.co.uk
4.9
Excellent
6K reviews
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This company invites their customers to review, whether positive or negative
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Reply from Travel House
Good Afternoon,
Thank you for taking the time to leave us a service review.
I am sorry you had a little wait we have been short staffed for some time now but you will be pleased to know that as of next week we are fully staffed and there should not be so much of a wait in the office,
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
Staff are really Friendly and helpful
Staff are really Friendly and helpful.
Booking process was quick.
Price was good, and we didn't expect to have full sea view for the price.
Excellent service, we always book in Carmarthen and have done for years.
6 September 2026
Reply from Travel House
Hi Nesta,
You are most welcome, I'm glad you were pleased with the service.
Kind Regards
Sophie
Brilliant service from Helen and the…
Brilliant service from Helen and the team,start to finish. sorted everything for me and nothing was too much to ask.
6 September 2026
Reply from Travel House
Good Afternoon
Thank you for taking the time to leave us a 5* service review.
I am pleased to hear that you had brilliant service from my staff member Helen.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
Amazing service
The whole experience has been amazing, from presenting my initial plan to the final itinerary being delivered has been a smooth process with every aspect catered to. Tasha has been outstandingly supportive and exceeded all expectations on building what is going to be an amazing once in a lifetime Holiday.
6 September 2026
Reply from Travel House
Thank you for taking the time to leave such a wonderful 5-star review. We are so pleased to hear that your experience was smooth and that all your expectations were exceeded. We hope you have an amazing, once-in-a-lifetime holiday! Travel House Llanelli
Great booking with travel house Tasmyn…
Great booking with travel house Tasmyn was brilliant as always no problem excellent as always.
6 September 2026
Reply from Travel House
Hi Gareth,
Thank you for the wonderful review! It is always a pleasure to book your holidays :).
Many Thanks,
Tasmyn
No fuss no drama very professional
Had plenty of time to go through our holiday, although the jet2 website kept crashing all the time not your fault theirs! I think it was the third or fourth time of putting our details in that it eventually went through.
Would highly recommend to friends and family this shop and staff. Well done.
6 September 2026
Reply from Travel House
Good Afternoon,
Thank you for taking the time to leave us a 5* service review.
I am sorry we had issues on the day with the Jet2 site but I am pleased to hear that you managed to get the holiday sorted.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
A gentleman giving us his full…holiday booking
A gentleman giving us his full attention and finding us a great holiday.
6 September 2026
Excellent service as always from start…
Excellent service as always from start to finish of business
6 September 2026
Reply from Travel House
Good Afternoon
Thank you for taking the time to leave us a 5* service review.
I am glad you received excellent service and that you have a holiday planned for the future.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
Best place
Experience was professional and the team in neath and port talbot are a credit to travel house ...will use again x
5 September 2026
Reply from Travel House
Thank you for your wonderful 5-star review! We are more than happy to help :)
Definitely will book again
Popped in to cwmbran and had a good quote from a lovely young lady called codi who helped us went home and then booked over the phone more than helpful will definitely use them again all the staff are lovely and helpful
28 August 2026
Reply from Travel House
Thank you for your fantastic 5-star review! We are so pleased to hear that you had such a positive experience and that our team was so helpful. We look forward to assisting you again in the future!
The representative was very patient…
The representative was very patient with us and made some great suggestions because we weren't sure where we wanted to go
5 September 2026
Reply from Travel House
thank you for taking the time to leave this 5 star review , always appreciate it - Emily
Lovely staff Nicola jones was…
Lovely staff Nicola jones was exceptional in dealing with our needs very efficient and thoughtful of all our needs and requirements sorted out every so helpful and friendly first class service will definitely be back to book again with her
5 September 2026
Reply from Travel House
Thank you for your wonderful 5-star review! We are so pleased to hear that our colleague was exceptional in assisting with your needs and provided such a helpful and friendly service. We look forward to welcoming you back again soon.
Reply from Travel House
Thank you for your very kind words, it was a pleasure to assist you
Kind Regards
Travel House Llanelli
Lisa was welcoming
Lisa was welcoming, warm and made us feel valued. Tailored our requests and searched to find us a really good deal. We always book in Brynhyfryd, always get first class service, thank you !
3 September 2026
Reply from Travel House
Thank you for your wonderful 5-star review! We are so pleased to hear that you consistently receive first-class service and that your requests are always tailored to find you a great deal. We appreciate your kind words!
Kind Regards,
Travel House Brynhyfryd
Reply from Travel House
Thank you for your 5 Star Review. We are so pleased that you found us helpful. Kind Regards Travel House Port Talbot
Excellent service as always
Excellent service as always, when booking though Travel House Blackwood, Nicola and all staff always happy to help
4 September 2026
Reply from Travel House
Thankyou for your 5 star review, we are glad that you had a good experience with us. Thankyou for booking with us and we look forward to see you again in the future!
Kind Regards
Travel House Blackwood
Reply from Travel House
Thank you for your wonderful 5-star review! We are so pleased to hear that you consistently receive great service from us. We truly appreciate your high recommendation.
Efficient service
Efficient service, friendly and professional. Answered all questions.
4 September 2026
Reply from Travel House
Thankyou for your 5 star review, we are glad that you had a good experience with us. Thankyou for booking with us and we look forward to see you again in the future!
Kind Regards
Travel House Blackwood
Took time to find me best deal…
Took time to find me best deal available very helpful
4 September 2026
Reply from Travel House
Thankyou for your 5 star review, we are glad that you had a good experience with us. Thankyou for booking with us and we look forward to see you again in the future!
Kind Regards
Travel House Blackwood
The staff went our of their way to be…
The staff went our of their way to be helpful, from collecting brochures, to my request for details of our trip and the to my coming ba k in to book and ask more questions. Great experience, wonderful helpful and friendly staff 10 out of 10.
6 August 2026
Reply from Travel House
Thank you for your wonderful 5-star review! We are so pleased to hear that our staff went above and beyond to assist you with your trip details and questions. We truly appreciate your kind words about our helpful and friendly team. Kind regards, Travel House Llanelli😊
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