Excellent service from helpful and knowledgeable staff who were not only professional but genuinely interested and lovely people. Made booking easy and hassle free! Thank you very much Joanne Crocker... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent lovely girls working in the Morriston store nothing too much trouble for them so helpful would definitely book there again
The lady who assisted us with our holiday was extremely helpful and knowledgeable about the hotel abd country where we was going. Thank you.We really do appreciate your advice and help
As always the staff are very knowledgeable and friendly. You get a personalised service nothing is ever too much trouble. The staff in moriston travel house are a credit to your company.
Company details
- Travel Agency
- Cruise Travel Agency
- Currency Exchange Service
- Travel Aggregator
- Travel Clinic
- Travel Insurance Company
Written by the company
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
Written by the company
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Contact info
37 Woodfield Street, Morriston, SA6 8AB, Swansea, United Kingdom
- 01792518518
4.9
Excellent
208 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic,helpful staff ,patient listen ,do the business
Really helpful staff ,used this shop for several years now ,just when you think it can,t get better it does and often better
Value for money holiday s ,
Nothing to much trouble ,had some fantastic holidays from them , their Brilliant
Definitely going back to book next one
Thank you all
7 February 2026
Reply from Travel House - Morriston
Thank you for taking the time to leave us this 5 star review.
So glad we were able to assist and if you require any further assistance please feel free to contact us and we will be more than happy to help.
Many Thanks
Travel House, Morriston
Professional and friendly
Very professional and extremely satisfied with the service from Jo at Morriston branch. I would highly recommend this member of staff
6 February 2026
Reply from Travel House - Morriston
Thank you for taking the time to leave us this 5 star review.
If we can be of any further assistance please feel free to contact us and we will be more than happy to help.
Kind Regards
Travel House, Morriston
Very knowledgeable and helpful
3 February 2026
Reply from Travel House - Morriston
Good morning Michael,
Thank you so much for our 5* review. We always strive to ensure all our customers get the service they require. Looking forward to assisting you with your next holiday.
Kind regards
Morriston Travel House
Very relaxed atmosphere friendly staff…
Very relaxed atmosphere friendly staff very helpful
1 February 2026
Reply from Travel House - Morriston
Thank you Joan for our 5* review.
Glad you found a friendly and relaxed atmosphere when visiting our branch.
Regards
Travel House Morriston
We booked a holiday with very specific…
We booked a holiday with very specific requests, and Joanne in the Morriston branch was so helpful and took her time to get us the best deal.
Thank you so much for making it so easy to book it .
28 January 2026
Unprompted review
Reply from Travel House - Morriston
Thank you so much for our 5* review. We are always happy to ensure all our customers get what they deserve.
Regards
Travel House Morriston
Absolutely brilliant
Absolutely brilliant, our travel agent Joanne was really efficient. She was very welcoming and full of recommendations. It was so easy! Joanne was extremely thorough, and offered us plenty to choose from. We booked two holidays, completely stress free!
28 January 2026
Reply from Travel House - Morriston
Good Afternoon
Thank you for taking the time to leave us this 5 star review. So glad you are happy with the service Joanne provided and if there is anything we can help with please feel free to contact us.
Many Thanks
Travel House, Morriston
Great service
Efficient, friendly and matched my Internet price. Booked many holidays with them. 5 star every time.
24 January 2026
Reply from Travel House - Morriston
Thank you Jane for our 5 star review.
We are always happy to know that the personal service is much better than an online experience.
Regards
Travel House Morriston
Reply from Travel House - Morriston
Thank you Huw for our 5* review.
Looking forward to booking your next holiday.
Regards
Travel House Morriston
Travel house superb
The young ladies at morriston travel house where outstanding. Booked a cruise for 6 people their knowledge and patience in going through the process was impeccable. We had many questions which were answered and further advice given. Not the first time we've used this shop to book holidays and and it won't be the last, never had any issues, we'll done guys.
20 January 2026
Reply from Travel House - Morriston
Thank you so much for taking the time to leave us this 5 star review.
We are so glad we were able to help and if you require any further assistance please feel free to contact us and we will be more than happy to assist.
Many Thanks
Travel House, Morriston
Rachel was friendly
Rachel was friendly, knowledgeable. Helped, advised and arranged my whole holiday for next year. Staff in my local branch are always amazing.
18 January 2026
Reply from Travel House - Morriston
Thank you so much for taking the time to leave us this 5 star review.
So glad we were able to help and if you require any further assistance please feel free to contact us.
Many Thanks
Travel House, Morriston
Rachel was really helpful and polite.
Rachel was really helpful and polite.
Explained all the details of the holiday, and was more than happy to answer any questions.
I was pleased to use some Travel House Gift cards towards the cost of the holiday too. Very useful Christmas gifts!
Many thanks.
18 January 2026
Reply from Travel House - Morriston
Thank you for taking the time to leave us this 5 star review.
So glad we were able to help and if you require any further assistance please feel free to contact us.
Many Thanks
Travel House, Morriston
Great service ,polite,helpful,from…
Great service ,polite,helpful,from start to finish
16 January 2026
Reply from Travel House - Morriston
Thank you so much for taking the time to leave us this 5 star review.
So glad we was able to help and it was lovely to meet you both.
If you require any further assistance please feel free to contact us and we will be happy to help.
Many Thanks
Travel House, Morriston
Reply from Travel House - Morriston
Good afternoon Roxane,
Thank you so much for our 5* review. Glad we got the holiday you deserve booked.
Kind regards
Travel House Morriston
Booked 2 separate holidays with Julia…
Booked 2 separate holidays with Julia Dutton at the Morriston branch, excellent customer service, so helpful which made the experience helpful and easy. Would definitely recommend her and will definitely be returning in the future.
14 January 2026
Reply from Travel House - Morriston
Thank you for taking the time to leave us this 5* review.
So glad we was able to help and if you require any further assistance please feel free to contact us.
Many Thanks
Travel House, Morriston
Excellent experience at Morriston Travel House
Very friendly staff who explained everything clearly. They were able to advise on all aspects of the holiday so we were happy to book.
3 January 2026
Reply from Travel House - Morriston
Good afternoon Andrea,
Thank you so much for our 5* review. We always aim to give our customers the best experience when booking their holiday.
If you need any further assistance, please contact us anytime.
Regards
Travel House Morriston
Excellent service
Good knowledge, very friendly, patient, helpful, found just what we wanted
30 December 2025
Reply from Travel House - Morriston
Good Morning
Thank you for taking the time to leave us this 5* review.
So glad we were able to help and if you require any further assistance please feel free to contact us.
Many Thanks
Travel House, Morriston
Rachel helpful and very knowledgeable
Rachel was so helpful and knowledgeable. I’d highly recommend anyone to the Morriston office. Thank you once again
19 December 2025
Reply from Travel House - Morriston
Hello, Thank you for taking the time to leave us a 5* review. We are so pleased to read that Rachel was helpful and knowledgeable in booking your holiday
Kind Regards,
Travel House Morriston
Very knowledgeable staff
Very welcoming staff, very efficient and good at their job.
16 December 2025
Reply from Travel House - Morriston
Thank you for taking the time to leave us this 5* review.
So glad we were able to help and if you need any further assistance please feel free to contact us.
Many Thanks
Travel House, Morriston
Excellent customer service.
Excellent customer service.
Competent and friendly staff.
Will definitely go back
31 October 2025
Reply from Travel House - Morriston
Good Morning
Thank you for taking the time to leave us this 5 star review.
So glad we were able to help and if you need any further assistance please feel free to contact us.
Many Thanks
Travel House, Morriston
Really helpful staff
30 October 2025
Reply from Travel House - Morriston
Hi Sarah,
Thank you for our 5* review. Glad, we were able to get all the assistance you required onboard ship.
Regards
Travel House Morriston
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.