Great Assistance in booking a large family holiday, that departs from 3 different Airports Stansted, Gatwick and Bristol. PS The lead passenger is Carolyn Jackson without a Trust pilot account. Th... See more
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See what reviewers are saying
When we called into the shop the staff were friendly and welcoming. We dealt with codi-marie and she was very attentive and knowledgeable. I would definitely recommend Travel House in the future.
Company replied
Excellent service as always! Charlie Berrow was our travel agent. We received excellent service. Charlie worked with my friend and myself over a few days ensuring that we booked the cruise that we... See more
Company replied
Second time we have booked with Travel house cwmbran and another great service from Katie Williams who booked the holiday for us. The whole team are lovely, Very helpful and accommodating, the whole b... See more
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Company details
- Travel Agency
- Cruise Travel Agency
- Currency Exchange Service
- Travel Aggregator
- Travel Clinic
- Travel Insurance Company
Written by the company
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
Written by the company
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Contact info
9 General Rees Square, Cwmbran, NP44 1AH, Torfaen, United Kingdom
- 01633 328000
4.9
Excellent
614 reviews
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On the phone they was very helpful and…polite and happy friendly setvice
On the phone they was very helpful and very friendly happy with this service
18 May 2026
Reply from Travel House - Cwmbran
We're so pleased you found our phone service helpful and friendly. Thank you for your kind words!
Regards
Craig Harris
Branch Manager
Staff always look for a good deal
Staff always look for a good deal, advise on travel offers, to help you book your next holiday memory..
11 May 2026
Reply from Travel House - Cwmbran
We're delighted you appreciate our team's dedication to finding great deals and helping create wonderful holiday memories! Thank you for your kind words.
Regards
Craig Harris
Branch Manager
Reply from Travel House - Cwmbran
We're so glad to hear this! We appreciate your kind words and positive feedback.
Fantastic booking experience
The manager Craig looked after us once again and managed to to get a fantastic deal on a hotel that we researched in Gran Canaria he sorted out our seats on the plane and even the car parking were given tea & coffee from Cody, the whole team at the Cwmbran store always go above and beyond
30 April 2026
Reply from Travel House - Cwmbran
We are so happy to hear about your fantastic experience! It's wonderful to know our team provided such excellent service, securing a great deal and handling all the details for your Gran Canaria trip. Thank you for sharing your positive feedback.
Our advice Charlie was really efficient…
Our advice Charlie was really efficient and a really friendly and helpful. I had quickly popped in before work a couple of days before we booked. When we went 3days later she remembered what I had wanted. Xx
7 May 2026
Reply from Travel House - Cwmbran
We're so happy to hear about your positive experience! It's wonderful that our team member provided such efficient and friendly service, remembering your preferences. We truly appreciate your kind words.
Charlie went over and above finding the…
Charlie went over and above finding the right holiday at the right price for us .
Other travel agents should take a leaf out of her book
6 May 2026
Reply from Travel House - Cwmbran
We're so glad to hear we found the perfect holiday for you! Thank you for your wonderful feedback.
Have always booked with travel house
Have always booked with travel house, usually the Blackwood store. This was the 1st holiday we booked in the Cwmbran branch and the service we got was very good. Nothing too much trouble and took time with the questions we had and helped us decide on our choice of holiday.
28 April 2026
Reply from Travel House - Cwmbran
We're so glad to hear you had such a positive experience at our Cwmbran branch. We appreciate you choosing us for your holiday bookings and value your continued loyalty. Thank you for your kind feedback!
Craig was absolutely amazing and always…
Craig was absolutely amazing and always happy to go the extra mile to help find the perfect holiday and also make you feel you are making the right choice
5 May 2026
Reply from Travel House - Cwmbran
We're so happy to hear you had such a wonderful experience! We truly appreciate your kind words and positive feedback.
Annie is super helpful
Annie is super helpful, she addressed all our needs and was very patient in finding us a superb villa
4 May 2026
Reply from Travel House - Cwmbran
We appreciate your 5-star review! We're delighted to hear our team member was helpful and patient in finding your superb villa.
Reply from Travel House - Cwmbran
We're glad to hear you found it smooth and helpful. We appreciate your positive feedback!
Dave went
Gave options on holidays ,patient and knowledgeable
Holiday fabulous at select colours gumbet would highly recommend
27 March 2026
Reply from Travel House - Cwmbran
We're so happy you enjoyed your holiday and found our team patient and knowledgeable. We truly appreciate your recommendation!
What I thought was booked was not the…
What I thought was booked was not the same package waiting for us on our cruise aboard the marella voyager we were expecting as promised by one of your sales staff an upgrade to a 3 birth cabin what we had was a standard outside cabin with 2 beds and 2 bunks which was totally wrong for our age group and disabilities a second cabin was also booked at the time of purchase which was absolutely fine and what we had expected we were left feeling disappointed fortunately the crew and facilities made up for the fisspppinting start to our first ever cruise
11 February 2026
Reply from Travel House - Cwmbran
We appreciate you sharing your experience. We're sorry the cabin arrangement didn't meet the expectations set by our sales team, especially considering your needs. We're glad the crew and facilities positively impacted your cruise, and we'll address your cabin concerns internally.
Helpful and knowledgeable staff
21 April 2026
Reply from Travel House - Cwmbran
We appreciate your high rating and are so glad that our staff was helpful and knowledgeable for you during your visit with us.
Excellent service very friendly helped…
Excellent service very friendly helped in every way
17 April 2026
Reply from Travel House - Cwmbran
We appreciate your kind words and are so happy we could provide excellent and friendly service, assisting you in every possible way.
Cheerful operators!
On entering the Cwmbran Branch, I was met with a cheerful welcome, as though I was expected. This was followed up with patience and experience, underlined with explanations all the way through completing a complicated booking. Codi walked me through a minefield of bewildering paperwork on screen with such competence. A true professional. I had arrived anxious; I left totally satisfied. Thanks. Tom.
16 April 2026
Reply from Travel House - Cwmbran
We're happy to hear that you felt so welcome at our Cwmbran branch. It's great to know our team's patience and expertise helped simplify your booking. We appreciate you sharing your experience.
No pressure to book a trip
No pressure to book a trip, just honest advice and the offer to assist further if needed
7 April 2026
Reply from Travel House - Cwmbran
“Thank you for your kind words! We’re so pleased to hear you found our service helpful, knowledgeable and friendly. It means a lot to us, and we look forward to helping you plan your next trip!”
Reply from Travel House - Cwmbran
Thank you for your review Andrew. We look forward to seeing you again soon.
Booking was a good experience as we…
Booking was a good experience as we knew where we wanted to go and when, and luckily the holidays were available.
2 April 2026
Reply from Travel House - Cwmbran
“Thank you for your feedback! We’re so pleased to hear you had a good booking experience. It’s always great when everything lines up perfectly with your chosen destination and dates. We hope you have an amazing holiday, and we’re here if you need anything else before you travel!”
The staff are very knowledgeable and…
The staff are very knowledgeable and helpful, nothing is to much trouble, very professional and polite
28 March 2026
Reply from Travel House - Cwmbran
We appreciate your 5-star review! We are so glad to hear that our knowledgeable staff were helpful and professional. Thank you for booking with us!
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