From start to finish booking with Rebecca and her team at Travel Counsellors was stress free. Having sent a list of wishes a number of options were shared, then once confirmed the trip we wanted the b... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Holiday Accommodation Service
- Ski Holidays
- Tour Operator
Written by the company
At Travel Counsellors, we are more than just a travel company - we are a community of caring professionals dedicated to creating extraordinary travel experiences. Whether that’s when we’re crafting personal travel itineraries for our leisure customers and corporate clients, supporting our Travel Counsellor business owners to show care and outstanding levels of personal service to their customers, working positively with our supplier partners, or by simply, looking after one another, within our people-powered, globally connected community. Our innovative and fast-growing technology platform enables the human connections our Travel Counsellors create every day. Now numbering over 2000 Travel Counsellors in six countries, our community is growing but we continue to deliver the personal touch, aiming to make each interaction with our customers, our partners and each other, feel special. We recognise that travel is both a privilege and can be used as a force for good, not only for the purposes of education, experience and, of course, enjoyment, but to support the communities across that globe that we travel to and work within. Our aim is to continue to create a diverse, open, and inclusive community here at Travel Counsellors, where memories are made daily, and where people – our TCs, customers, clients and colleagues – beat at the very heart of everything we do. Travel Counsellors is the proud winner of a 2020 Queen's Award for Enterprise in International Trade, Best National Travel Retailer in the 2022 British Travel Awards, TTG Top 50 Luxury Travel Agency of the Year 2024, TTG Top 50 Business Travel Agency of the Year 2024 and listed in the Sunday Times Best Places to Work 2024, supported by WorkL.
Written by the company

Contact info
Travel Counsellors is based in the UK, Ireland, the Netherlands, Belgium, South Africa, UAE , United Kingdom
- www.travelcounsellors.com
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The Hotel selected was ideal for our…
The Hotel selected was ideal for our needs.
Katharine Childs went the extra mile as she always does to help us. Nothing is too much trouble.
Nicola booked our cruise to Norway
Nicola booked our cruise to Norway, she was so helpful, nothing was too much trouble,would definitely recommend her services.
Excellent service from Daniel
Daniel is professional, friendly and helpful.
He is always at the end of a phone or email for queries and is prompt with his reply.
He is a credit to Travel Counsellors and I highly recommend him to book anyone’s travel requirements.
Just You review
The trip I booked with Just You, along with 26 others, ran smoothly the host was professional, knowledgeable and nothing was to much.
I look forward to my next trip with them.
Piece of mind and communication
Communication is vital for a smooth booking process. Travel Counsellors (TC) ensure there is a routine flow of comms from first contact. TC can offer advice based on previous client bookings which gives piece of mind for your choice of accommodation.
First-class service
First-class service! It completely took the stress out of travelling.
We booked our holiday through Travel Counsellors and honestly couldn’t have asked for a smoother experience. From start to finish, everything was managed to perfection.
There was so much communication beforehand, with all our documents sent over in plenty of time, and a really lovely personal touch that you just don’t get when booking independently. Any changes to our flights or timings were picked up immediately, and Sarah was always on it and kept us informed.
During our holiday, we unfortunately had a couple of issues that were completely outside of anyone’s control; however, this is where Sarah really went above and beyond. She immediately arranged a transfer to another hotel and took care of everything, from hotel payments and logistics to contacting the new hotel and making sure everything was sorted for us.
It meant we didn’t have to worry about a thing. Sarah completely took the stress and hassle out of travelling, allowing us to simply enjoy our holiday.
I wouldn’t hesitate for a second to book through Travel Counsellors again. The service was genuinely first class, and having someone who is personally invested in making sure everything goes smoothly makes such a difference.
Thank you, Sarah, for looking after us so brilliantly! We’ll definitely be booking with you again.
Danielle our travel councillor was…
Danielle our travel councillor was brilliant very smooth process throughout our journey from start to finish 10 out of 10 for me 1st class service very pleased and satisfied with the whole experience
Fabulous trip to the Diamond League…
Fabulous trip to the Diamond League Final in Brussels arranged by Lee who was on hand before and during the trip to assist with any issues. Great hotel in Brussels centre close to the Grand Place and 2 fantastic evenings of athletics at the King Baudouin stadium. Flights, transfers between Brussels airport and hotel plus stadium tickets, everything top-notch. Would definitely book with this company again for similar trips.
Great experience for a customer of 16 years
We have booked numerous holidays with Margaret Ramm at Travel Counsellors over the last 16 years (from our honeymoon up to our recent holiday with 3 kids) and we've never been disappointed. Our most recent trip to Majorca was great - a lovely resort (Iberostar Club Cala Barca), and the flights/transfers etc. all went smoothly. Would 100% recommend TC!
Amazing be-spoke service
Amazing be-spoke service. really listened to what we needed and gave us a holiday beyond or imagination !
Service throughout the process was exceptional and I cannot recommend the enough .
Lawrence was attentive and really…
Lawrence was attentive and really helped us with a group booking especially when flight cancellations pre travelling he was efficient and quick to respond and secure new flights . He also kept us updated and informed well throughout the process , not easy when dealing with 13 people in one group ! Would definitely use again , not the first time we have made bookings through Lawrence
As always Melanie’s attention to detail…
As always Melanie’s attention to detail makes every trip hassle free!
Great and efficient representation.
Great and efficient representation.
Very efficient booking and information.
Marvellous trip to Ireland
It was a marvellous trip which went very smoothly. Transfers were excellent, hotels superb and excursions couldn't have been better. Sarah's planning and organisation were exemplary as always.
Great service
Very well planned itinerary by Neil Maslen, our travel advisor, who has planned our worldwide holidays for a long time now.
He is available at all hours to talk through any issues that come up.
Great service as always. Thank you.
Sol really was informative at every…
Sol really was informative at every stage. After saving our holiday (which was previously cancelled by the tour operator) within 24hrs. We were guided through every stage of our booking and whilst we were away. Quick replies and felt at ease.
Hannah was absolutely brilliant
Hannah was absolutely brilliant from start to finish! She booked me a fantastic holiday and made the whole process so easy and stress-free. She was always on hand to answer any questions, offered great advice, and was a massive help throughout the whole experience.
I couldn’t have asked for a better service and would definitely recommend Hannah to anyone looking to book their next holiday. Thank you so much for all your help!
transfer to and from airport very helpful and well worth doing.
People were helpful. Check in is now very different and can be confusing. A helpful staff to help through is good.
New E.E.Scheme can be intimidating but don't be put off.
Finland very good and Helsinki very relaxing place: not overcrowded. People most welcoming.
All in all very good!
Travel councillor provided very good choice of hotels . Good knowing your there.
Monza F1 and superb weekend in Milan
A superb weekend in Milan for the Monza F1 Grand Prix. Tess sorted everything so it went without a hitch.
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