Travall Reviews 

128
TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

Don’t buy from this company they make returning an item that they miss sold such incredibly hard work & expect you to pay for the postage. Also take their measurements for boot guards with a pinch of... See more

Rated 1 out of 5 stars

The bumper protector I purchased didn't fit my car, despite the web site claiming it did based on a registration check. There was a small clarification further down the product page, after the 'Add to... See more

Rated 1 out of 5 stars

UPDATE: I did finally reach someone via their phone number when I called early in the morning. They sent me a return label. No one reached out to me though as their response states. Their cargo bar... See more

Company replied

Rated 5 out of 5 stars

Ordered a rubber cargo mat for a VW Golf sportswagen . It arrived promptly . Far better and cheaper than than OEM or a Weathertech substitute available everywhere !. Fit was excellent, vanilla smell... See more

Company details

  1. Car Accessories Store

Written by the company

Travall - the world’s leading brand for vehicle-specific pet barriers and dividers. Also vehicle-specific trunk liners, bumper protectors, sill guards, rubber car mats and more.


Contact info

2.2

Poor

TrustScore 2 out of 5

128 reviews

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No recent history of asking for reviews

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2.2

All reviews

(128)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Definitely 5-star quality and service

Definitely 5-star quality and service. We received our cage barrier in good timing with easy to install instructions. We no longer have to deal with a falling pet barrier when traveling or having to adjust. It’s sleek and fitting design is very well done!

20 April 2018
Unprompted review
Rated 5 out of 5 stars

Total satisfaction

The order process was easy. TheTravall cargo separator and divider I received was exactly what I ordered. The item is well made, it fits my vehicle exactly as expected and it serves the function for which I will use it very satisfactorily.

20 April 2018
Unprompted review
Rated 1 out of 5 stars

Received Refund Over 30+ Days Later

I returned my item and did not receive my refund until over a month after it was delivered back to Travall

20 April 2018
Unprompted review
Travall logo

Reply from Travall

Hi,

Thank you for taking the time to leave a review.

Refunds are applied after the returned product has been received at our warehouse. We were sorry to hear that you experienced a delay in receiving your refund, which is not typical for returned Travall products. We apologize for any inconvenience that this may have caused.

Kind regards, Travall

Rated 5 out of 5 stars

Expensive, but worth it

I thought the Travall dog restraint was easy to install in our Honda CRV. It is also easy to remove when you need to haul long items.

It keeps our dog safe and us safe if we ever have an accident; since a 100-pound dog flying towards the front of the car would be exceedingly dangerous for everyone.

20 April 2018
Unprompted review
Rated 5 out of 5 stars

This is a very sturdy barrier

This is a very sturdy barrier. I highly recommend.
I love this thing!!! No more repetitive "get back, get back, get back" as my guy gets excited on the way to the park. He would hang his paws on the back of the seat and get his excitement funk all over the back seats.
I chose this one because it doesn't take any of the cargo room like the tension rod kind. He is a big boy and he needs every bit of room there is. He also freaks out if there is Anything in the back with him so the tension rods would just add more anxiety. The Travall looks like it deserves to be in my Lexus not some wonky wal mart thing.

It arrived quickly.

So, just a heads up, there are very limited instructions for install. I mean like none at all. None of the parts are numbered so you will need to have a brain to install this. However, the Travall website has good descriptive pictures to help and there are dozens of how to vids on YouTube so it went in easy breezy once we got past the "what the heck" part.

After installation and I opened the back for him, My little guy (all 85lbs of him) looked at me like I just banished him from the pack but he is adjusting.

Also my husband says he feels like he is driving a police cruiser but that's ok because sometimes Remo is a little criminal.

Great product!

*Funny side note, in stead of what the heck, I had originally wrote w t f all together like we do, but it got flagged as inappropriate language. Ba ha ha Travall, good catch!

20 April 2018
Unprompted review
Rated 2 out of 5 stars

Does not work as advertised

Travail was delivered on time. However, once I installed it would not stay in place. Continues to fall out. Very poor design.

20 April 2018
Unprompted review
Travall logo

Reply from Travall

Hi Douglas,

Thank you for taking the time to leave a review. We were very concerned to hear that you are having difficulty keeping the Travall Guard in position as this is very unusual. Please would you contact our Customer Services team on info@travall.co.uk or call us on 01332 387630. A team member will be happy to assist you achieve the sturdy, rattle-free installation that is typical with the Travall Guard.

Kind regards, Travall

Rated 5 out of 5 stars

Sturdy

Sturdy, good color, installation was not difficult and the guard fits perfectly. Good design....thanks very much.
Chris Davis

14 April 2018
Unprompted review
Rated 5 out of 5 stars

Rubber cargo mat for 2015 VW Golf Sportswagen Surprises !

Ordered a rubber cargo mat for a VW Golf sportswagen . It arrived promptly . Far better and cheaper than than OEM or a Weathertech substitute available everywhere !. Fit was excellent, vanilla smell pleasant not overwhelming, protective in the extreme . Available no where else but had once been available on Amazon. It was a totally smooth transaction, I am glad I took a chance.

14 April 2018
Unprompted review
Rated 5 out of 5 stars

Worth the extra money

Worth the extra money. Sturdy and attractive looking, and most importantly, keeps two dogs separated who are at times friends, others . . . not so much. Easy to disassemble and reassemble if required.

14 April 2018
Unprompted review
Rated 5 out of 5 stars

Travall Guard divider between passengers and luggage/cargo

Travall divider between luggage area and passenger compartment seems taylor made for my 2018 Mercedes Benz GLC and a good solution since the manufacturer does not make a similar product, at least not yet. It fits solidly and securely. Installation was not bad, though not entirely intuitive. Luckily, I had watched a YouTube installation video (for a different car) that was more useful than the pictograms that came with my device. So far, I have not had to remove it to carry any large bulky cargo, a task that may be harder than just removing the venetian blind that covers the luggage area.
All in all...a good solution when Mercedes does not offer a similar factory product.

13 April 2018
Unprompted review
Rated 4 out of 5 stars

PRODUCT QUALITY IS FINE EXCEPT FOR TWO…

PRODUCT QUALITY IS FINE EXCEPT FOR TWO SOFT CHEAP SCREWS WHICH STRIPPED WITH HAND PRESSURE WHEN SCREWING INTO INTO PLASTIC. REQUIRED A TRIP TO HARDWARE STORE FOR 2 SCREWS. CHARGE US ANOTHER 10CENTS AND USE DECENT FASTENERS

13 April 2018
Unprompted review
Rated 5 out of 5 stars

Love my Travall Pet Barrier

The only thing that could have made my Travall pet barrier better was color instructions. I emailed and asked for a color copy which made it easier to see details of where the poles went.

The build quality is solid and it is silent in the vehicle. That's important to me, I love a quiet ride - so I was glad this didn't add any noise.

13 April 2018
Unprompted review
Rated 5 out of 5 stars

The old adage

The old adage, "You get what you pay for" certainly applies to this product. While more expensive than other pet barriers I researched, I believe this one is worth it. It is nicely finished, is very sturdy, and is easy to install. The best thing about it is that it doesn't rattle while we are driving. We have a 2015 Audi Q5 and the barrier designed for this car fits perfectly.

13 April 2018
Unprompted review
Rated 2 out of 5 stars

incorrect advise but good service

I specifically checked with customer service about a product and was directed to one that would fit my car. I had my fears since the year the item was for did not include mine but after checking again, I was told that was the correct product. Upon receipt, it was the wrong product, very frustrating.

However, the person I was working with took ownership and I received a full refund. The correct product is still in development and won’t be available for several months.

13 April 2018
Unprompted review
Travall logo

Reply from Travall

Hi Ed,
Thank you for taking the time to leave a review for Travall. The vehicle-specific nature of our accessories means it is essential to select the right product for your car’s make, model and year.

We understand your frustration at being given the wrong information initially and apologize for the inconvenience this would have caused. Your patience while we are developing a model of this product that will be designed to fit your car to perfection is greatly appreciated too.

In the meantime, we have a new look US website launching in May, which will help ensure that customers can select the correct product for their car far more easily - we hope you’ll check it out.

Have a great day! Travall

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