BEWARE OF USING TRANSFAST. 1. THEY HAVE POOR CUSTOMER SERVICE 2. THEY HAVE ALWAYS DELAYS IN TRANSACTIONS 3. THEY WONT INFORM THEIR PARTNER FOR ANY TECHNICAL ISSUES OR ENHANCEMENT THAT MAY RES... See more
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They say i didnot pass their initial verification still they charged my account. while other services take half-hour to one day for refunds they said it will appear in my account again in 5- 7 days. I... See more
Company replied
I had 2 accounts set up for payment. One of the accounts got blocked and subsequently deleted from the system without talking to me eventhough both accounts had gone through verification process. I ca... See more
Company replied
Transfast is the most stupid money transfer agency, I hate way you treat your customers, at first you guys blocked my account now I had to go send money through the transfadt agent, while I was sendin... See more
Company replied
Company details
About TRANSFAST
Information provided by various external sources
TRANSFAST Remittance is an international money transfer company serving the needs of the immigrant community.
We have over 25 years of experience providing customers with a reliable and affordable way of sending money to their families and friends.
TRANSFAST is licensed and authorized in multiple jurisdictions around the world. Our proprietary money transfer network includes over 300,000 points of payment in over 90 countries across the Americas, Asia, Africa and Europe.
With TRANSFAST, customers have the power of choice, they can send money online or choose to visit our agent locations. TRANSFAST is committed to providing our customers with value, convenience and service.
TRANSFAST is headquartered in New York City with offices in Canada, United Kingdom, India, Philippines, Mexico and the United Arab Emirates.
Contact info
44 Wall Street, 10005, New York
- 1-888-973-6383
- customersupport@transfast.com
- www.transfast.com
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Hasn’t replied to negative reviews
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Very happy
Transfast is very reliable, the customer support are always there for help, and they always gives you the opportunity to clarify any misunderstanding with the money transferred, also is very secure , overall I am very happy with them .
I have bussines in other country which let me things goes easier without issues or problems .
Thanks for your service
Efficient and Effective Service
The service is both efficient and effective. I have used transfast services on multiple occasions, and it has always been without incident. I recommend the use of transfast services— my recommendation is solely based upon my personal experiences with the entity to date of this voluntary-review.
Great experience with transfast
Great experience with transfast. Reliable service and good rates
I’ve been using Transfast for more
I’ve been using Transfast for more years now and it’s always been good, fast and efficient. Rates is competetive with others and the fee is cheaper here. I always recommend it to my relatives and friends.
Perfect Services and help on time to…
Perfect Services and help on time to the customer needs .
Very securable , nice customer services help and support to the customer.
Simply gr8 services.
Thank you
Venkata ravikumar Akula
Not satisfied with service and Rude customer care
For the last 3 transfers I had to call customer care to release my transfer . Everytime I was told it’s because security reasons. I have been using Transfast for close to 3 years and I don’t know what security reasons you have to hold my transaction after all these years. Atleast you guys have to call me and let me know that the transaction is put on hold. I have to wait for couple of days and have to call you guys to release my transaction. On top of that your customer service was rude to my questions for reasons to hold my transactions and when I have asked them that my transaction was promised to be delivered in 24hours. The response I got was, we didn’t promise you anything.
So I stopped using your service from this month and never want to comeback.

Reply from TRANSFAST
Very fast and secure to transfer money…
Very fast and secure to transfer money via Transfast.
Transfast is awesome ..they really make…
Transfast is awesome ..they really make sure that all transactions and transfers are made to the recipient acct..
One thing i do love about transfast is they understand all if they have to call to verify ..
Also the operaters are very nice and speak very polite to you when talking..the security team is also great and understanding.
I would recommend anybody to transfast.
Thank you for your services..
BAD BAD COMPANY- WORSE SECURITY - STAY AWY
Bullsh**t security. Closed my account after having 30 transactions and more than a year with them. would NOT give me the reason why they closed it..
DO NOT DO BUSINESS WITH THEM. find other transfer agencies online fee free

Reply from TRANSFAST
Really fast after you passed the security check
I have been using transfast for almost 4 years now and at first they do really very thorough back ground and security check takes about 1 week to get that done but after you passed first checked they just transfer the money in less than 2 hours. ( sometimes i found they transfer just in a few mins )
The rate not really spectacular but at least this is the cheapest way i can find after using other method.
I only pay 4.99 bucks.
Thank you Transfast.
Would love to have you have a good rate
bad customer service..bad service this…
bad customer service..bad service this time...they said transaction as cancelled but it went through...i had to make another transaction ending up paying twice.

Reply from TRANSFAST
I love transfast I always used to send…
I love transfast I always used to send money back home😘
Good rates and zero fees
Good rates and zero fees even for smaller transfers. And they always deliver on time. I've had a hassle-free experience. Would definitely recommend.
Service is awesome
Service is awesome. Transaction delivery is always in-line with expected dates.
Good service and rates are always…
Good service and rates are always great. Thanks.
TRANSFER FUND NOT REFLECTING ON BANK…
TRANSFER FUND NOT REFLECTING ON BANK ACCOUNT STATUS PAID...
I am very disappointed money was send to me April 1,2019 up until this moment its not reflecting on my bank account i already contacted my bank and getting instant communication with the sender and even the sender made a follow up status was paid ...

Reply from TRANSFAST
Totally mess..do not send your money through them..pathetic
I initiated the transfer with them and they initially mentioned that it will take 5 business days, but even after 5 business days, there was no transfer and they asked me to send the documents again, which I already uploaded on their portal earlier, I still tries to upload the documents but there is freaking error that upload failing and cannot upload documents, on informing the same to customer service agent, they said they can't do anything, and they cancelled the transaction. Now even after cancelling the transaction, I am still waiting for more than a week for the amount to be refunded, not sure how they can play with someone's hard earned money. This is totally waste of time as money does not reached back home on time, and all because of their pathetic service and failed to deliver what they guaranteed. Now I am still waiting for the amount to be refunded. My transaction number: 33TF191006213
Here is how they are making money; every time you make a transaction they earn interest first by taking 3-5 business days to deposit and then they cancel your transaction and take another 6-7 business days to refund. Imagine millions of dollars and their fees.

Reply from TRANSFAST
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