We have 86 thousend clients and if one smallest company like transcash offers ND get fees it's nice to know all company is ready and I am satisfied.. Off course I bay three times fees to destiny but d... See more
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The vision is good and provide with the 3 'keys' of modern Living. Simple to recharge Easy to use And banking discretion, which demand attention from the users fraudes are everywhere. Providing si... See more
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Had trouble redeeming coupons that I bought on a previous ocassion, but long story short, they managed to help me so that I wasn’t empty handed. Albeit rather difficult to communicate due to their rel... See more
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What a waste of time. Works nothing like a normal Mastercard or even normal debit card. Impossible to buy online even though card is unblocked for online purchases, restricted on internal balance tran... See more
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Company details
About Transcash Mastercard
Written by the company
Le concept Transcash Mastercard®
Cartes et accessoires de paiement prépayés rechargeables acceptés partout dans le monde :
- Sans banque
- Sans engagement
- Sans condition de revenus
- Zéro découvert
Nos produits
La carte de paiement et retrait prépayée rechargeable
4,90€ la carte
Validité 1 an
Rechargeable en espèces dans plus de 30 000 points de vente,
ou par carte bancaire et virement (RIB fourni)
---------------------------------------
Le pack de 2 cartes de paiement et retrait prépayées rechargeables
9,90€ les 2 cartes
Validité 2 ans
Rechargeable en espèces dans plus de 30 000 points de vente,
ou par carte bancaire et virement (RIB fourni)
---------------------------------------
Le pack de bracelets de paiement sans contact Fyve par Transcash
20€ les 2 bracelets + 1 mini-carte Transcash
Validité 2 ans
Etanche et Ajustable
Rechargeable en espèces dans plus de 30 000 points de vente,
ou en ligne par carte bancaire et virement (RIB fourni)
Pourquoi choisir Transcash ?
- Sécurisez l'argent de poche de vos enfants dès 13 ans
- Achetez sur Internet sans exposer vos données bancaires
- Partagez de l'argent instantanément avec un proche ou un ami
- Voyagez sans Cash et payez/retirez dans toutes les devises
- Payez sans carte ni téléphone grâce au bracelet de paiement Fyve
Des service à la carte
- Cartes virtuelles
- Apple Pay & Google Pay™
- Cartes additionnelles à offrir
- Code PIN personnalisable
- Contrôle parental personnalisable
- Application gratuite (iOS et Android)
- Service client 6j/7 (appel non surtaxé)
Contact info
3.9
Great
6K reviews
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Everything was good
11 April 2026
Reply from Transcash Mastercard
Hello Darius,
Thank you for your message.
We’re glad to hear that everything went well with your experience.
The Transcash Team
Reply from Transcash Mastercard
Hello Pascal,
We understand your point regarding alternative solutions.
Transcash is a prepaid service, with fees linked to card issuance, security, the Mastercard® network and distribution partners. It may not fit every need, and users are free to choose the solution that suits them best.
The Transcash Team
Reply from Transcash Mastercard
Hi James,
Thank you for your feedback !
The Transcash team
Reply from Transcash Mastercard
Bonjour Hassan,
Merci pour votre avis. Nous vous souhaitons une bonne continuation avec nos cartes !
L'équipe Transcash
I bought my black card but i can't…
I bought my black card but i can't registered in the site. I already contact support and gave me a generic solution. Meanwhile i check the network tab in dev mode and the site gives a 500 error. Is their server but they don't do nothing
24 March 2026
Unprompted review
Reply from Transcash Mastercard
Hello Alexis,
We’re sorry to hear about the difficulties you’re experiencing with your registration.
A 500 error usually indicates a temporary technical issue on the server side. Our teams continuously monitor and resolve this type of incident as quickly as possible.
We invite you to try again later, and if the issue persists, please contact our support team again via the “Help / Contact” section of the website or app, or by phone at +33 1 53 88 22 76, mentioning the error encountered so we can investigate further.
The Transcash team
Reply from Transcash Mastercard
Hello Aamir,
Thank you so much for your kind feedback! We’re really glad to hear that you’re happy with our service.
We appreciate your trust and remain at your disposal if you ever need any assistance.
The Transcash team
Improvement of Customer Service
Customer care service should improve more. you should emphasize more in English language. The employers in Customer service are really unprofessional. They do not know how to help their customers and do not actually understands customers problem.
6 March 2026
Reply from Transcash Mastercard
Hello Jarif Faiyaz
Thank you for your feedback. We are sorry to read that your experience with our customer service did not meet your expectations.
Our teams do their best to assist customers and handle each request as efficiently as possible. We also understand the importance of being able to communicate clearly in English and continuously work to improve the quality of our support.
If your issue is still unresolved, we invite you to contact our customer service so that we can review your situation and assist you further. You can reach our advisors by phone at +33 1 53 88 22 76 (non-premium call) from Monday to Saturday, 9am to 8pm, or by logging into your secure account and sending a message through the “Contact” section.
Your feedback helps us improve our service and better support our customers.
The Transcash team
Simple comme un CB
Simple , equipe d'assistance web perrformante , permet de régler sur internet sans risque , fonctionne partout( pour mon usage personnel) simple à recharger,
6 March 2026
Reply from Transcash Mastercard
Bonjour Jean Louis,
Merci pour votre avis, nous vous souhaitons une bonne continuation avec nos cartes !
L'équipe Transcash
Bussiness type
2 March 2026
Unprompted review
Reply from Transcash Mastercard
Bonjour Verrah
Nous sommes désolés que vous n'ayez pas apprécié Transcash.
Par ailleurs, vous n'êtes pas un évaluateur vérifié, nous ne pouvons donc pas nous assurer de votre identité ni de la véracité de vos propos.
Votre message est un peu court et nous ne comprenons pas exactement votre remarque.
Pouvez-vous nous préciser ce qui n’a pas répondu à vos attentes afin que nous puissions mieux vous aider ?
L’équipe Transcash
Reply from Transcash Mastercard
Hello Esther,
Thank you for your feedback !
The Transcash Team
Excellent!
11 February 2026
Reply from Transcash Mastercard
Bonjour Darko,
Un grand merci pour votre avis !
L'équipe Transcash
shit
shit, i have 50 euros on a transcard. i could not use it even in my selected theme, or for withdrawls even tho it said i could, even when i got my pin correct. so i lost 50 euros due to this because im back in england and cannot use it
13 January 2026
Reply from Transcash Mastercard
Hello Ramell,
We sincerely apologize for your experience and fully understand your frustration with this situation.
It is obviously not normal to be unable to use available funds, whether for a payment or a withdrawal, especially after entering the correct PIN code.
There are several possible reasons for this type of block (card settings, geographical restrictions, type of merchant or distributor, anti-fraud security), but your funds are not lost. They remain linked to your card.
We invite you to contact our customer service department as soon as possible, who will be able to check your card, analyze the refusals encountered, and offer you a suitable solution, even from abroad.
- 01 53 88 22 76 (no surcharge)
- Monday to Saturday, 9 a.m. to 8 p.m.
- service-client@trans-cash.fr
Best regards,
The Transcash team
This makes it easy to have a bank account debit card for transactionS
It’s such a good thing on to be able to use that this application works like this
9 January 2026
Reply from Transcash Mastercard
Hello Humphrey,
Thank you very much for your review ⭐⭐⭐⭐⭐!
We are delighted to hear that Transcash makes it easy for you to access a card for simple transactions. Providing an accessible, convenient, and reliable solution is exactly our goal.
Thank you for your trust and positive feedback,
The Transcash team
Not a good experience
Not a good experience , Migrate mandatorily to #PAYMINE.
#Superb #Fast #Consistentpay
9 January 2026
Unprompted review
Reply from Transcash Mastercard
Hello Stanley,
We have taken note of your message, but it remains unclear to us.
Could you please clarify what you mean by a mandatory migration to PAYMINE and what made your experience unsatisfactory? This will help us to better understand and, if possible, provide you with an appropriate response.
The Transcash team
The only way I could do that was if you…
The only way I could do that was if you had to do a lot
1 December 2025
Unprompted review
Reply from Transcash Mastercard
Hello Shirley,
Your comment is a bit unclear to us. Could you please tell us a little more about your experience or what required extra effort? This would help us better understand and improve our services.
The Transcash Team
Reply from Transcash Mastercard
Bonjour,
Nous sommes désolés que votre carte ne fonctionne pas.
Plusieurs raisons peuvent expliquer cela (activation incomplète, plafond atteint, sécurité, ou code PIN bloqué).
Notre service client peut vérifier votre dossier et rétablir la situation rapidement : 01 53 88 22 76 (appel non surtaxé) ou service-client@trans-cash.fr.
L’équipe Transcash
Reply from Transcash Mastercard
Hello,
We are delighted that you have had an excellent experience with Transcash.
Thank you very much for your feedback.
The Transcash team
3 keys of modern living.
The vision is good and provide with the 3 'keys' of modern Living.
Simple to recharge
Easy to use
And banking discretion, which demand attention from the users fraudes are everywhere.
Providing simplicity, ease and banking discretion, keep on the good work.
7 November 2025
Reply from Transcash Mastercard
Hello David,
Thank you for your very detailed feedback!
We are delighted that you appreciate the simplicity of reloading, ease of use, and discretion offered by Transcash. You are right: vigilance remains essential in the face of fraud, and we are doing everything we can to ensure the safety of our users.
Thank you for your encouragement, we will continue to maintain this level of service.
The Transcash team
Reply from Transcash Mastercard
Hello Serhil,
Our customer service can assist you in English if you need any help — please contact us at service-client@trans-cash.fr
or by phone at +33 1 53 88 22 76 (Monday to Saturday, 9 AM–8 PM, French time).
The Transcash Team
The card rarely works
The card rarely works, and keeps getting rejected. I think I may ask for a refund.
26 October 2025
Reply from Transcash Mastercard
Hello Matt,
We sincerely apologize for this situation.
The Transcash card is accepted in all stores and ATMs displaying the Mastercard® logo.
If it is declined, this may be due to the limit, available balance, or a security setting.
Our customer service team can check this for you and help you resolve the issue quickly: 01 53 88 22 76 (no surcharge) Monday through Saturday from 9 a.m. to 8 p.m., or by email at service-client@trans-cash.fr.
The Transcash team
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